Wesley K Flooring Inc.

Lester is abusive and unprofessional!!!! I hired them to install new hardwood floors and sand my entire first floor and stairs. When Lester first gave the quote it was reasonable, but as the work started he tried to increase the money for everything. E.g. The stairs had staples from the carpet before, and he said it will take $200 to $300 more to remove them. However, he first gave the quote including everything and we made no changes or removed the carpet. I had to myself remove all the staples to avoid this extra expense. While giving the quote he gave us two options for varnish, oil based and water based and said whatever we select and there is no price difference. However, when we selected water based varnish, he started to ask for more money. After all the work was done I did call Lester to show an issue with varnish they put, as the floor wont clean-up. I called professional cleaners and they also mentioned there was some issue with the varnish. While taking the final payment from me Lester mentioned that, he will fix this by contacting the varnish company, if they do not do anything he will still get it done. 10days no contact, until I called him. He again started to ask for more money to fix the issue, and was swearing on the phone using curse words. He is highly unprofessional and refused to let me talk to his father, who is the owner of the company. Even his team who were working in my house, told me to talk to his father and not Lester, as he doesn’t know what he is doing.