Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Geek Squad - Best Buy logo

Geek Squad - Best Buy

Stereo and Home Theater System Service, Appliance Sale, Computer Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
33%
3
17%
2
17%
1
17%

Filter reviews by service

Showing 1-6 of 6 reviews
Yogita A.
Apr 2012
4.0
Appliance Sale
Yes, I recommend this pro
I am very pleased with them.  I buy electronics with them and I get the warranties they offer. 

James H.
Jan 2009
1.0
Stereo and Home Theater System Service
$525
I bought a 32" Insignia (made by LG) plasma TV for my fianc e for a holiday gift. My fianc e was watching the TV 11 days later and there was a sudden pop sound. The TV then had no picture (only sound) and a crack in the screen. I took it back to the BB store where I purchased it and they refused to take it back because it was "damaged." The TV self imploded and I'm horrified that the store manager refused any help at all. The manager said that they just have not had any other TVs with this problem and implied that we must have created the damage. They just robbed us of $525.00. Some online research has unfortunately pointed out that a repair would cost far more than the set itself. Taking this to small claims court might be $200.00 or more, so were weighing our options. Don't risk shopping at BB, as they don't back their products and their customer service is horrible.

Homeowner
Aug 2001
3.0
Appliance Sale
unknown

BARBARA A.
Aug 2001
2.0
Stereo and Home Theater System Service
THEY ARE A BIG COMPANY EMPLOYEES DON'T HAVE MUCH KNOWLEDGE ABOUT PRODUCTS THEY ARE SELLING THEY SELL A LOT OF GOOD PRODUCTS, THOUGH

REZA K.
Aug 2001
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
unknown

SCOTT M.
Aug 2001
4.0
Computer Repair
Yes, I recommend this pro
THEY'VE ALWAYS HAD PRETTY GOOD SERVICE SO I CAN'T COMPLAIN ABOUT THEM.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.2 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.