AMLING'S CYCLE

Amling's customer service is outstanding! My wife's purchase of a recumbent TerraTrike ("TT") from Amling's last year is the best $ we've spent on her rehab from stroke related medical issues. While we're frugal (OK we're cheap) Amling's great customer service has provided us far greater value than any money we may (and I emphasize may) have saved thru buying from a lower cost seller. First we received excellent advice regarding which trike was best for my wife with zero pressure to buy. Amling's then made sure her TT Rambler fit my wife, including free after sale adjustments, which increased her comfort, safety & in turn the amount of riding she's done. They suggested sensible solutions like clip-in pedals & shoes. They sponsored & invited her to participate in TT rides & other events. Amling's provides free support for cyclists at local rides we did like Evanston's North Shore Century rides, Bike the Drive & the Harmon Hundred. Last Xmas Amling's recommended & sold us a great cost effective trainer for riding her trike indoors. Our best example of Amling's care for a customer occurred 12/12/14 when I took my wife & her trike to Amlings Toys for Tots ride. Julie (co-owner) spotted my wife out of 125+ riders & nicely suggested she consider doing their ride on their demo tandem trike. Julie's suggestion was greatly appreciated - a much safer solution for my wife's insistence on cycling 12 miles during rush hour on a miserable, cold work day. Julie provided both a tandem & a co-pilot (Bill, their mechanic, who also adjusted their tandem to fit her), which erased all my concerns. My wife was thrilled to participate & rode 24 miles, which was completely unimaginable 18 months ago! Julie, Joe, Bill & the rest of Amling's staff are great people we are very fortunate to have met! I highly, highly recommend doing business with Amling's!