A-Plus Electric
About us
A- Plus Electric provide all types of electrical work, which includes residential, commercial and industrial. 5 years warranty and 10% off labor for every job.
Business highlights
Services we offer
A- Plus Electric is a service company. A- Plus Electric provide 24/7 emergency service in Cook, Du Page, Kane, Lake, Will and McHenry counties.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
47% | ||
0% | ||
13% | ||
0% | ||
40% |
DO NOT HIRE!!!!
I used this company because the main circuit breaker service line in my home was arcing and the insulation burning away. The electricians arrived at my home at 1:30pm and spent 1 hour changing out the 100amp breaker. I was not home so I asked my daughter to monitor their activity. The electricians replaced the cable with a #4 cable approximately 45 feet of cable by their count at a cost of $263.25. The service pole is 10 feet long and if you factor in extra wire to make the necessary connections it comes to roughly 39 feet. The average cost of this cable by the foot is between $1.69 to at most $2.81 per foot. At 45 feet that would add up to approximately $135.00 at $3.00 a foot. They replace the 100amp circuit breaker at a cost of $327.98. This is a Home depot brand circuit breaker average cost is $29.00 to $50.00. They replaced the service head at a cost of $48.16 which I am ok with, but then they replace the splices 3 total at a cost of 178.98, and added in a service charge that was never mentioned when I called to inquire. Did I mention they were there for 1 hour. Well apparently they can’t tell time because my daughter called me when they arrived to tell me they were there and then text me to let me know they were done and it totaled one hour they billed me for two. Don’t know how they have been in business so long but I will make it my personal mission to keep businesses like this from doing business at all.
Both times I used this company I had Steve and Leo who did the work. They knew their stuff. They were polite and efficient.
Although their pricing is higher than other electricians I have used, they usually get you into their schedule and I have never had any problems with their work.
I will use them should I need work done in the future!
The electricians didn't have the part they needed to replace the photo cell so they had to leave and return. They began their work charging me the 15 minutes for the quote they had provided before they left. They started their work by changing out a photo cell that had gone bad. One of the electricians asked me I wanted him to check to see if an outlet worked and I said yes. After he had dismantled the outlet he told me it was rusted and needed to be replaced. All he asked is if I wanted to know if it worked? It was an outside outlet that I have never used nor intended to use.
After completing the work outside the electricians, started on swapping a light switch with a timer switch. I had replaced one in my kitchen and it took me less than 10 minutes to unscrew the wires and reattach them to the new timer switch.
After finishing the two small jobs that two electricians presented me with a bill for $334 for parts and labor charging me 1.5 hours at $155 an hour. My two prior quotes were for one electrician for one hour for both projects with the comments being it wouldn't take an hour to do but that was the minimum time. I don't mind a little added on for the effort but this "dynamic duo" charged twice the more expensive quote.
I would never recommend this company. Their electricians were polite but reeked of smoke to the point that I left the door open after their departure. They gave their profession a bad name.
Electric, Niles, IL! They are a scam! But if you do decide to consider
them, make sure you get a quote --in writing-- before agreeing that any
work be done. Also, ask to look over a copy of their "Work Order
& Contract" before any work starts so you can review the fine print
that requires you to sign away your rights: "I hereby waive all
rights to cancel this contract within three days". (Question: Why
would a truly reputable company even ask their customer to give away
their rights to overall project satisfaction...much less actually print it on
their official Work Order form requiring your signature?) And read every word
of the print on the back of the Work Order as well. We trusted too much
(our mistake!) made the mistake of not getting a quote before they
started the job and they gouged us in every unprofessional and irresponsible
way possible.
For reasons we can't understand, they felt they needed two men to complete some
garage re-wiring ?even without asking a single question of us regarding the
particulars of the job! So after it was done, we found they'd charged us at a
rate of $155.00 PER HOUR., PER MAN, and also upped the cost of materials 4 and
5 times the costs we found on the Internet. Clearly, they charged us
extra for coming on a Saturday - which was not at all what we requested...they
were the one's who set the day & time of the appmt and with no mention of
additional cost involved.
It is so very sad that people like this are in the service business but only
pretend to care about their customers and end up providing absolutely nothing
that could be called "customer service". Two calls were made to Steve
(the president of this 3 man firm) to discuss our dissatisfaction with the job
and the outrageous cost. He was defensive from the start and when we
finally pushed him to listen to our issues instead --as his customer-- he just
talked over us. When we tried to tell him how stunned we were when he presented
us with a bill for nearly $2000,he just told us that getting a quote was our
responsibility and he felt no obligation whatever to have brought the rapidly
escalating costs of our repair to our attention until it was completed... and
too late. He continued to justify everything he and his partner had done
.He hung up on us on this first call, and never returned the second call.
If we could give this company ZERO stars as an option, we would do so. We just
cannot believe they are on Angie's List because we think so highly of, and
trust, Angie's... that's why we called A-Plus in the first place.
A final message: Before you consider using ?A-Plus Electric, Niles, IL,? be
certain that you Google them...you'll find an amazing number of Reviews out
there? with very negative experiences of their own!
"We have no records of working for this customer. It seems they have confused our company with another. We have never charged $175.00 per hour. Our previous reviews and happy customers speak for our quality of work and reasonable prices."
Licensing
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