Powerclean & Seal Inc

Decent job of power washing the house and bricks.  Areas of the brick were not completely filled with sand and moss has already started returning.  The sealant used left white spots.  Also, areas were missed with the sealant that make the patio look splotchy.  A fair attempt was made to raise the sunken bricks.  At their suggestion, they were going to send an estimate to repair our fence. No estimate was ever received.   3 phone calls were made without a response.

Dave provided an estimate for cleaning and sealing our deck last season, but we weren't able to get to it. We called him to perform the work this Spring. The normal time for him to return a phone call seems to be 3 days. The first scheduled date was too cold, but he never called to inform me that he wasn't coming. Only when given an ultimatum later that week to return my call or receive a poor review on Angie's List, did he return my call, and we scheduled another appointment. That was the last time we spoke. He didn't show up as scheduled and has never returned any of my calls to reschedule. We are having the work done by another company. What I learned form this is that if you want the work done, do not call Powerclean and Seal.

We needed to have our deck refinished. Dave Thomas, the owner, was able to give us the lowest price of all our estimates, and was able schedule us within a week of our acceptance. They came over to do the estimate and all the work with little fuss and no ringing on the doorbell, just going out to the deck and doing the work. They used a high pressure powerwash to strip the existing stain, which seemed to leave little flecks of wood on our patio screen door. And after they put the stain on for two wet on wet coats, it looked fairly spotty, with no stain seeming to penetrate into the knots of the wood. I thought, oh no, you get what you pay for, and was ready to just swallow the problem, and give the company a bad review on Angie's List. But I called Dave, and he was more than willing to try to rectify it, saying that he has had a few complaints about the particular stain he has been using, not penetrating knots. He came out once, while were out of town, to touch up the deck, and when we came back, it was hard to tell if anything had been done. He came out a second time (the third time total that they d stained the deck), and the deck looked much better. Bottom line, this company would have gotten a bad review, had Dave not been conscientious about making sure we are happy customers. Given all he did to make the situation right, I d say we re much happier with our deck now than when the job was first done.

After having an initial estimate, it took several tries to finally get a hold of some one to call back and answer some final questions. Finally when they did call back, they apologize for the lateness. That was really the only hiccup in this service. They restored the deck as planned and did a good job protecting the vegetation/flowers surrounding the deck. Moreover, the price was the lowest out of 4 estimates. We would have them back again.