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09/02/2020
Dawn S.
I contacted three local companies to obtain quotes for replacing my front door. I had a particular brand and door in mind, which was sold by each of the three firms. Don was the last of the three to come out to give me a quote. He was extremely thorough, and very patiently answered all of my questions. The next day he delivered the quote. I was extremely surprised to find it was about $900 lower than the next lowest quote. I kept pestering Don with questions to make sure I was comparing apples to apples. And it turns out they just have lower overhead which allows them to be more competitive on price. The installer was very prompt, and did a great job installing the door. It's exactly what I wanted and looks great. From start to finish, Don and Sandy (in the office) were fabulous to work with. I would definitely recommend them, and wouldn't hesitate to use their services again.
Description of Work
Replaced front door
Category doors
Cost $4,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/12/2020
07/02/2020
Jonathan B.
Naperville Windows and Doors good a fantastic job on our new front door. It was very easy working with Sandy and Don to select what we wanted. The installation crew was great. They arrived on time, did an amazing job on the install, and were friendly and professional. I would definitely use Naperville Windows and Doors again.
Description of Work
Front door replacement
Category doors
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/15/2020
07/02/2020
Robert J.
Naperville Windows and Doors provided excellent service to us. We selected Marvin Fiberglass windows and are quite pleased. This company replaced all of the windows in our home. Don and Sandy were responsive throughout the process and Peter did and excellent job installing our windows. Definitely recommend.
Description of Work
Total home window replacement
Category replacement windows
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/26/2020
07/01/2020
Julie F.
The process was very smooth. Everything they said they would do and what I should expect happened. I highly recommend Naperville Windows & Doors. Don was very patient and professional. He and Sandy worked with me as I made changes to what I wanted and updated the quote as needed. Peter, who installed the windows, was on time, efficient, kind and did great work. It was a pleasure working with the entire staff. They did a great job and I'm very happy with my new windows!
Description of Work
Full window replacement
Category replacement windows
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/22/2020
03/13/2020
Brian K.
Excellent work and craftsmanship. Excellent customer service. Excellent pricing. We had our front entry and garage doors replaced. The color of the weather stripping for the garage door came out with too much red against the mahogany color on the garage door. Even though the entry door was installed already, they didn't ask for the final payment until the whole project was done. Not many contractors would do that. Very happy with the doors and the service we received. We would definitely recommend them
Description of Work
Front entry door and garage doors
Category doors
Cost $8,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/29/2020
11/23/2019
Jeff G.
We are extremely happy with our experience. Owners Don and Sandy were extremely helpful, responsive and available throughout the entire process. The installers were polite, professional and their attention to detail/quality were evident. The windows look amazing. I give Naperville Windows and Doors my highest recommendation.
Description of Work
15 windows
Category replacement windows
Cost $16,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/23/2019
11/18/2019
Brenda M.
A "Don" called and left a message saying he was on his way to give me an estimate for a sliding glass door. He never showed up or called again to explain.
Description of Work
sliding glass door
Category replacement windows
Work Completed On 11/18/2019
Service Provider Response
Sorry to hear about bad experience,Don did got to this appointment and nobody opened the door,looked like nobody was home. After talking to this customer on the phone today we found out that we had the wrong address and that explains what happened. It was a mistake in our calendar and I apologize that this happened. We do not miss our scheduled appointments. Sandy07/22/2019
Gary M.
We interviewed five window providers in Chicagoland area, three of which are approved fly Marvin. We visited their showrooms and had them each come out for estimates. As far as quality, all seemed acceptable. Price was another matter. Naperville Window and Door provided great quality and service along with the same Marvin Ultimate Windows for far less than the other two Marvin dealer/installers and in line with the others who weren’t. We replaced a five pane bow and four large awning windows in our basement, They were thousands less than the competitors. We did the wood finishing ourselves to save even more. And, when we needed follow up on a window latch the owner stopped by himself for the repair. His wife followed up to make sure all was done right. We are very pleased to work with with this family business. We heartily recommend them for any replacement or repair.
Description of Work
Replaced front bow windows and half-basement awning windows with Marvin Ultimate
Category replacement windows
Cost $9,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/10/2019
04/30/2019
Ming G.
We have used Naperville Windows & Doors twice in the last 12 months and will definitely use them again in the future. In both cases we were able to get a response on the same day for scheduling or having questions, it has always been pleasant talking with all of their associates. Also in both jobs we have received quotes from the other companies and the quotes from Naperville Windows & Doors are twice most competitive, the provided work plan is simple and straight forward.
Description of Work
Window replacement in bedroom and basement
Category replacement windows
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/30/2019
08/09/2018
Theresa K.
The whole process of replacement of the patio door was excellent. 1) Detailed contract of all the work to be done as well all the data about the new door 2) The Installers were on time, introducing themselves, and very professional. 3) Once all the work was completed, my home was spotless. They cleaned up everything. In addition before leaving, they walked me though the new door features since a lot has changed over the 20 years of the old patio door.
Description of Work
Replace old siding patio door
Category doors
Cost $2,092
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/09/2018
Replacement of wood, vinyl, fiberglass windows & exterior entry, patio, storm door.
Window, door or siding repair,glass repair or replacement,no Interior door replacement, no screen repair/replacement
Naperville Windows & Doors is currently rated 5 overall out of 5.
Naperville Windows & Doors is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Naperville Windows & Doors accepts the following forms of payment: Visa, MasterCard, American Express, Check, Financing Available
Yes, Naperville Windows & Doors offers free project estimates.
Yes, Naperville Windows & Doors offers eco-friendly accreditations.
No, Naperville Windows & Doors does not offer a senior discount.
Yes, Naperville Windows & Doors offers warranties.
Naperville Windows & Doors offers the following services: Replacement of wood, vinyl, fiberglass windows & exterior entry, patio, storm door.
Window, door or siding repair,glass repair or replacement,no Interior door replacement, no screen repair/replacement