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Merlin 200,000 Miles Shop - Naperville

About us

For more than 35 years, Merlin 200,000 Mile Shops have been providing customers with excellent vehicle maintenance and repair while helping cars, vans, and trucks last longer. Please consider Merlin as your neighborhood expert in both vehicle maintenance and repair. THE DRIVE FOR 200,000 Maintenance Program is Merlin’s easy and affordable program to help your vehicle go much farther beyond the manufacturer’s warranty. An exclusive 200,000 Mile Merlin Transferable Warranty is provided for brake pads, brake shoes and mufflers, as well as a 24,000 Mile Warranty on other products and services. Merlin’s exclusive 200,000 Mile Tire Warranty along with the optional four year road hazard plan can mean that with proper maintenance, customers will never have to buy tires again. THE DRIVE FOR 200,000 ALLIANCE, Merlin’s rewards program, provides “real cash” which is accrued on every service that can be redeemed for tire and vehicle DRIVE FOR 200,000 maintenance packages. A customized eGarage is provided for each customer that tracks their vehicle service history, provides coupons, service reminders, and monthly emails featuring driving news and tips. Merlin Shops offer shuttle service to your home or work and provide free repair estimates. The service menu contains all the maintenance and repair your vehicle needs to go 200,000 miles and beyond, and every service includes a complimentary 20 Point Vehicle Inspection. A complete list of shop locations, coupons and more information can be found by visiting Merlin’s website at www.merlins.com. Walk- in’s for service are welcome, and appointments are never required. However, if you prefer an appointment for service, you can make one by visiting www.merlins.com.

Business highlights

40 years of experience

Services we offer

Air Conditioning Check & Recharge, Batteries/Starters/Alternators, Belts & Hoses, Brake Repair/Service, CV Joints/Boots/Axles, Coolant Service, Engine/OBD Scans, Exhaust/Mufflers, Fuel Pumps/Filters & Fuel Injection Maintenance, Headlights/Bulbs, Oil Change & Lube, Radiators/WaterPumps/ Thermostats, Rotations & Repair, Shocks & Struts, Steering Systems, Timing Belts, Tires Replacement & Rotation/Balancing, Transmission Fluid/Filter Service, Tune Ups, Wheel Alignments, Wiper Blades and more!

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
13%
2
0%
1
13%
Showing 1-8 of 8 reviews
Laura K.
Aug 2017
5.0
Yes, I recommend this pro
$25
The quality is okay I think. I'm still driving it.

Sarah P.
Oct 2016
1.0
Yes, I recommend this pro
They damaged a wire connecting the computer in the car. I called them back to find out what had happened. Asked to see purchase info for the wiring, they were unable to produce the receipt info for the repairs. They wanted me to keep coming back to get it fixed. Ultimately had to take to the dealership, even though more expensive, can trust the dealer. I would not recommend.

Robert D.
Apr 2015
4.0
Yes, I recommend this pro
$39
unknown

Michael J.
May 2014
5.0
Yes, I recommend this pro
$89
It had been a while since I had more done on my car than have the oil changed so I I bought a package deal through another site to have it checked out.  I was able to set up an appointment online for just a few days out and everything went smoothly.  When I picked up my car I expected the typical "you need to get this this and this replaced" but they said everything looked good and it would most likely be several more thousand miles before anything major needed to be done.  I appreciated that, especially since I was already using a discount for this service.  I also like that they have a pretty nice online system for an auto shop.

Anne R.
Sep 2013
5.0
Yes, I recommend this pro
$10
Very honest and professional.  They could have charged me much more for this simple repair, but they didn't!

Lonnie R.
Sep 2013
3.0
$39
Said it would just take a few minutes to check the level, but I was there with kids waiting for an hour and half. Charged me the same as they would have for environmentally disposing of old coolant, but did not perform any actual disposal because the level was actually under-filled and there was no need to drain.
Response from Merlin 200,000 Miles Shop - Naperville
"[removed member name], I'm sorry you had an issue with your appointment. I do not show you in our system. Perhaps it was at another shop. As we do not have disposal fee's. Please give me a call. Thanks Ron Thomas Merlins - Naperville"

Erich K.
Feb 2013
4.0
Yes, I recommend this pro
$500
I think they were nice and courteous and everything and did everything they said they were going to do. I'm not sure what value we got out of it, because we really needed clutch work and they don't do that. So, he had to go somewhere else to get the clutch repaired. So, they're not really a full service place. $500.00 seems a lot for not actually fixing the problem the car had. It was probably all good things that we needed to do, but when you also need clutch work, it's a lot of change to fork over.

David M.
Jul 2012
5.0
Yes, I recommend this pro
The people in there are very honest and they have very good technicians.  I'm very happy with them. They're excellent.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Merlin 200,000 Miles Shop - Naperville is currently rated 4.0 overall out of 5.

Merlin 200,000 Miles Shop - Naperville accepts the following forms of payment: CreditCard

Yes, Merlin 200,000 Miles Shop - Naperville offers free project estimates.

No, Merlin 200,000 Miles Shop - Naperville does not offer eco-friendly accreditations.

No, Merlin 200,000 Miles Shop - Naperville does not offer a senior discount.

No, Merlin 200,000 Miles Shop - Naperville does not offer emergency services.

No, Merlin 200,000 Miles Shop - Naperville does not offer warranties.