Merlin 200,000 Miles Shop - Naperville

Auto Service, Auto Tires, Auto Radiators,

About us

For more than 35 years, Merlin 200,000 Mile Shops have been providing customers with excellent vehicle maintenance and repair while helping cars, vans, and trucks last longer. Please consider Merlin as your neighborhood expert in both vehicle maintenance and repair. THE DRIVE FOR 200,000 Maintenance Program is Merlin’s easy and affordable program to help your vehicle go much farther beyond the manufacturer’s warranty. An exclusive 200,000 Mile Merlin Transferable Warranty is provided for brake pads, brake shoes and mufflers, as well as a 24,000 Mile Warranty on other products and services. Merlin’s exclusive 200,000 Mile Tire Warranty along with the optional four year road hazard plan can mean that with proper maintenance, customers will never have to buy tires again. THE DRIVE FOR 200,000 ALLIANCE, Merlin’s rewards program, provides “real cash” which is accrued on every service that can be redeemed for tire and vehicle DRIVE FOR 200,000 maintenance packages. A customized eGarage is provided for each customer that tracks their vehicle service history, provides coupons, service reminders, and monthly emails featuring driving news and tips. Merlin Shops offer shuttle service to your home or work and provide free repair estimates. The service menu contains all the maintenance and repair your vehicle needs to go 200,000 miles and beyond, and every service includes a complimentary 20 Point Vehicle Inspection. A complete list of shop locations, coupons and more information can be found by visiting Merlin’s website at www.merlins.com. Walk- in’s for service are welcome, and appointments are never required. However, if you prefer an appointment for service, you can make one by visiting www.merlins.com.

Business highlights

40 years of trusted experience

Services we offer

Air Conditioning Check & Recharge, Batteries/Starters/Alternators, Belts & Hoses, Brake Repair/Service, Coolant Service, CV Joints/Boots/Axles, Engine/OBD Scans, Exhaust/Mufflers, Fuel Pumps/Filters & Fuel Injection Maintenance, Headlights/Bulbs, Oil Change & Lube, Radiators/WaterPumps/ Thermostats, Steering Systems, Shocks & Struts, Timing Belts, Tires Replacement & Rotation/Balancing, Transmission Fluid/Filter Service, Rotations & Repair, Tune Ups, Wheel Alignments, Wiper Blades and more!

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-8 of 8 reviews

Laura K.
08/2017
5.0
auto repair
  + -1 more
The quality is okay I think. I'm still driving it.
Description of Work: I had a tire problem. I was there on Saturday. They repaired a tire for $25.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Sarah P.
10/2016
1.0
auto repair
  + -1 more
They damaged a wire connecting the computer in the car. I called them back to find out what had happened. Asked to see purchase info for the wiring, they were unable to produce the receipt info for the repairs. They wanted me to keep coming back to get it fixed. Ultimately had to take to the dealership, even though more expensive, can trust the dealer. I would not recommend.
Description of Work: I have been to Merlin before for oil changes. Went to Merlin to have a serpentine belt replaced. Declined their services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert D.
04/2015
4.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Oil change, rotate tires

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$39

Michael J.
05/2014
5.0
auto repair
  + -1 more
It had been a while since I had more done on my car than have the oil changed so I I bought a package deal through another site to have it checked out. I was able to set up an appointment online for just a few days out and everything went smoothly. When I picked up my car I expected the typical "you need to get this this and this replaced" but they said everything looked good and it would most likely be several more thousand miles before anything major needed to be done. I appreciated that, especially since I was already using a discount for this service. I also like that they have a pretty nice online system for an auto shop.
Description of Work: oil change, tire rotation, wiper blade replacement and coolant flush, plus 20-point vehicle inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Anne R.
09/2013
5.0
auto repair
  + -1 more
Very honest and professional. They could have charged me much more for this simple repair, but they didn't!
Description of Work: My car would not start one day, and I did not know why. Merlin checked the vehicle and found it was simply the battery cable was very loose, and had stopped making a connection. They tightened up the cable, and only charged me $10!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Lonnie R.
09/2013
3.0
auto repair
  + -1 more
Said it would just take a few minutes to check the level, but I was there with kids waiting for an hour and half. Charged me the same as they would have for environmentally disposing of old coolant, but did not perform any actual disposal because the level was actually under-filled and there was no need to drain.
Description of Work: Checked a/c coolant level as I thought it may have been over-filled.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$39

Response from Merlin 200,000 Miles Shop - Naperville
[removed member name], I'm sorry you had an issue with your appointment. I do not show you in our system. Perhaps it was at another shop. As we do not have disposal fee's. Please give me a call. Thanks Ron Thomas Merlins - Naperville

Erich K.
02/2013
4.0
auto repair
  + -1 more
I think they were nice and courteous and everything and did everything they said they were going to do. I'm not sure what value we got out of it, because we really needed clutch work and they don't do that. So, he had to go somewhere else to get the clutch repaired. So, they're not really a full service place. $500.00 seems a lot for not actually fixing the problem the car had. It was probably all good things that we needed to do, but when you also need clutch work, it's a lot of change to fork over.
Description of Work: They did a general tune-up on our car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David M.
07/2012
5.0
auto repair
  + -1 more
The people in there are very honest and they have very good technicians. I'm very happy with them. They're excellent.
Description of Work: I went to Merlin's Auto Repair for a car repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    920 E OGDEN AVE, Naperville, IL 60563

    www.merlins.com/naperville

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Auto Radiators,
    Auto Transmission,
    Auto Towing,
    Auto Mufflers

    FAQ

    Merlin 200,000 Miles Shop - Naperville is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Merlin 200,000 Miles Shop - Naperville accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Merlin 200,000 Miles Shop - Naperville offers free project estimates.
    Yes, Merlin 200,000 Miles Shop - Naperville offers eco-friendly accreditations.
    No, Merlin 200,000 Miles Shop - Naperville does not offer a senior discount.
    No, Merlin 200,000 Miles Shop - Naperville does not offer emergency services.
    No, Merlin 200,000 Miles Shop - Naperville does not offer warranties.
    Merlin 200,000 Miles Shop - Naperville offers the following services: Air Conditioning Check & Recharge, Batteries/Starters/Alternators, Belts & Hoses, Brake Repair/Service, Coolant Service, CV Joints/Boots/Axles, Engine/OBD Scans, Exhaust/Mufflers, Fuel Pumps/Filters & Fuel Injection Maintenance, Headlights/Bulbs, Oil Change & Lube, Radiators/WaterPumps/ Thermostats, Steering Systems, Shocks & Struts, Timing Belts, Tires Replacement & Rotation/Balancing, Transmission Fluid/Filter Service, Rotations & Repair, Tune Ups, Wheel Alignments, Wiper Blades and more!
    Ask for details

    Contact information

    920 E OGDEN AVE, Naperville, IL 60563

    www.merlins.com/naperville

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM