MEMORY KEEPERS

I sent the slides via UPS, called to confirm that they received them. The finished scans were returned two weeks after I sent the slides. Although the images on the original slides were less than optimal, Memory Keepers did a good job of the scanning

They did a very nice job and were very easy to work with.

Fantastic color and detail. Happy with their service.

Amazing job. Could not be happier. Turnaround was almost a week earlier then I expected. Excellent quality. UPS'd back to my house at a reasonable cost saving me a sixty mile round trip to pick them up. My costs included numerous duplicates and shipping and I found their rates very reasonable. Only complaint is the staircase leading to their office is so steep I think I passed St. Peter near the top. Totally worth the climb!

My photo show application did not appropriately burn to a disk for television viewing. My request was for Memory Keepers to do a burn that would "work". I would have needed to gather all my photos and music from scratch for them -- they wouldn't actually just be burning the copy I had already created in my photo show application. I decided that was too much work for me since I had already invested weeks of time developing my photo show and found another way around it rather than showing it on a television screen. Memory Keepers was extremely responsive in their multiple interactions with me trying to work through alternative processes. I would absolutely hire them for future jobs.

I have had them scan five hundred pictures and they have had them back in a week. The staff is very friendly. They are very helpful. They helped me out by telling me what they could do to help me with my project. They are very honest about what they can do. They are very up-front.

They did an excellent job and it was completed quickly.

I brought my wedding video(from 1983) to them to make a digital copy. They did a wonderful job in a very timely manner at a reasonable price. I was pleased with their service and would use them again. Greg A. Link

The service went very good, he did an excellent job. They have a nice office and he was nice. It took a week to finish. They called me when it was ready. I would say they do a great job, reasonable price and outstanding service.

Everything was delivered on time and as requested. The owner was careful to understand the services and outcome I wanted. These were films that are precious to my family and I had been looking for someone I could trust to do this work. I preferred not to mail them somewhere for anonymous processing. After reading prior reviews I decided to go to Memory Keepers. I have no regrets and would use them again.

I think that some of the slides were out of the order I placed them in. overall a great presentation.

Very polite, conscientious owner. Took good care of our memories and put them into a format that we could use and share with others. We would absolutely use them again!

I was very pleased. They were prompt and professional. The quality was better than I expected. I thought their prices were reasonable.

We found their business on Angie's List and are very happy with their service and very quick turn around time. We will definitely use them again.

I love that they had a great space in downtown Naperville with all the equipment they need to accomplish this. Plus it was encouraging that there were other customers there, saying to me that their business is good and should continue into the future. My only concern was that I felt rushed when I both dropped off and picked up. But they were courteous and the job was completed with no problems to the films

I had used film transfer services with a big box company about a year ago but was not entirely pleased and didn't like the fact that it was sent out with TAT several weeks out. With Memory Keepers, the work was done on-site, I talked with the owner who does the work and was extremely pleased to have the work completed in under one week! The transfer charge was very reasonable and the DVD's were done very professionally. I really enjoyed working with this company and plan to bring additional work in the future.

Went very well. Unfortunately. unable to preview what was on the movies, but from memory I selected the order for the finished project. Overall, the finished project turned out to be a " real treasure." I had two more copies made to share with relatives, and they were delighted!! What a nice service, to bring back memoroes and go "back in time.". The only problem for me was the stairs to get to their office on the second floor. However, after the initial visit, I simply phoned in advance and called out from the bottom of the stairs when I arived. They came down to deliver the finished product, which made it much easier for me. Suggest if climbing 20 steep stairs is a problem, tell lthem on the phone. They willl come down to the front door to keep it simple.

The process was simple. I took my slides and VHS tapes to the store. I told them I wanted certain VHS tapes together on discs - I wanted to have the programs each child participated in on separate DVDs so that each child would have their own set. They gave me an estimated completion date and called me when they were finished. I picked up the the DVDs (and the slides and tapes). Everything was completed exactly as I had requested. The staff was very professional and efficient.

Memory Keepers did a great job. They cleaned the film, converted the film to dvd, separating each event in order by date, with menu separators so you could pick each section on a menu. The base cost was $60 plus extra for the cases, dvd cover art and duplicates and rush charge to complete in two days.

They met with me and gave me a detailed price and what to expect. I needed to buy an external hard drive so they could transfer the finished product for me. This makes it easier to work with the digitial files. They offer other services, but first I needed to chop up the clips and put them in chronological order before we could do anything else. They were very, very nice to work with and had this done in less than a week.

Memory Keepers made 6 DVDs for me that were simply duplicates of some home movies I had. They were quick and the quality is great. My only negative was their responsiveness - I initially sent an email inquiry about whether or not they could duplicate the DVDs and did not hear back. However, when I called, they were very easy to speak with and seemed familiar with that email message. When the DVDs were done, they were going to call and notify me, but didn't. When I called, they were ready and waiting (and they were done promptly). Overall, I'd use them again, I just had a couple little communication glitches where I slipped through the cracks. Quality was good, and they were very friendly.

I thought I would be spending approximately $150 so I was surprised at $350 being the final bill. The work looked very professional so I let it go. Then when I listened to the CD's duplicated from the tapes, I realized that there was a lot of hissing noise from the tape. In fact, the original tapes sound better than the CD's. One tape (the one I had repaired) was inaudible in many spots. Had I known the tape was largely inaudibale, I would not have had it recorded. When I asked if they could make the bass louder, and turn down the treble (which was the hissing noise that was loud), the owner said that they don't have an equalizer. When I asked do some companies have equalizers, she said yes, but they charge more. When I said but I paid over $100 for this one tape to be copied on CD and I can't hear most of it, she said well, be glad you can hear some of it. For $350, I expected better recording quality. I would have rather spent more and had better quality tapes. I have since searched out companies to do this type of work, and I have to go into the city of Chicago or send my tapes somewhere for lower costs. While I wish they were less expensive, I cannot find anyone nearby to do the same work. They also have tried more lately to be more reasonable about prices and procedures. I have continued to use them on and off for old, precious tapes of mine that I cannot record, because they break. They are good at tape restoration.

IT WAS FINISHED QUICKER THAN ESTIMATED AND THEY DID A GOOD JOB.

Went to the store, staff was friendly and helpful. Placed my order and they called in a couple days. Quality was good and the price was comparable to others I checked in to.

Went very well, company was helpful and the DVDs were very organized. Everything has worked as promised.