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Marquise Plumbing and Backflow

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace,

About us

Marquise Plumbing and Backflow Proudly serves Naperville and the surrounding villages. We are a locally family owned and operated plumbing service provider. Our customer satisfaction and a positive experience is our highest priority. When you are looking for expert plumbing services, you know we are a company you can trust. Please visit our website for more information on Marquise Plumbing and see how our plumbing services can be titled "Your Hometown Plumbing Gem"

Business highlights

Emergency services offered
14 years of experience

Services we offer

CCCDI backflow testing, Plumbing, battery backup sump pumps & drain cleaning. Main line sewer rodding, certification, ejector pumps, faucets, remodelling projects, repair, tank-less water heaters, toilets

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
0%
2
2%
1
2%
Showing 1-25 of 44 reviews
Peter E.
Apr 2022
1.0
$360
Would not recommend this plumber. Owner Brad was asked to return to fix a problem that was not fixed during the first service visit. He charged us a second time $150 service fee plus parts to fix one of the original problems with a toilet. He was here about 10 minutes to fix the leak. We questioned him about the second service fee and asked him to please work with us because the problem was not fixed the first visit. He reluctantly offered to take $10 off! Really? Really?? We value everyone's time, but in this case we feel Brad was not willing to work with us at all! We would not recommend Marquise Plumbing because of Brad's unwillingness to reasonably reduce the service call or eliminate it because of the situation. His lack of thoroughness and skill to fix the problem properly during the first service call was problematic costing us time and money! This handling felt really wrong and unprofessional. This handling is NOT the way to keep a customer or to gain new ones. We will NOT hire again!
Response from Marquise Plumbing and Backflow

"On 3/1 you requested Marquise Plumbing to inspect a toilet on your second floor of your home not flushing properly. After a failed attempt to fix the problem, I suggested to replace the toilet due to its age and old style 3.5GPF standards. A verbal labor quote was given for installation of a new toilet, supplied by you or us. I was then asked to repair another toilet in the home. That repair was successful and charges were a service call plus parts. Yesterday I was back for the original toilet I suggested to replace now leaking. The price for the repair was the same charged a month ago on another toilet. A service charge plus parts. I am sorry you are upset with the charges. I do feel that this review is unfair and does not reflect Marquise Plumbing’s professionalism. Marquise cannot perform services for free because we looked at the toilet a month ago. I do my best to keep pricing competitive, and the same for everyone. Thank You – Brad"


Terrence Z.
Jun 2018
5.0
Yes, I recommend this pro
no problems

Joyce V.
Mar 2018
5.0
Yes, I recommend this pro
Jay came out next day after I called for price. He arrived promptly and did an excellent job. I would recommend Marquise if you are looking for a good local plumber.

CRYSTAL N.
Nov 2017
5.0
Yes, I recommend this pro
did a great job needed to use a auger and was able to fix quickly Very sweet gentleman also:)

Victor W.
Oct 2017
5.0
Yes, I recommend this pro
$1,200
Brad and Jay were professional and knowledgeable. Jay showed up first and was even a tad early (15 minutes) which worked out well for my schedule. He started with draining my old water heater and prepping the new one. Brad came later and helped with the installation and answered a few of my questions. The whole process took about an hour and was done to my satisfaction.

Martin Z.
Oct 2017
5.0
Yes, I recommend this pro
$135
Jay Bauer did the work. He arrived promptly on time and did the work. He was very competent and very friendly.

Julie W.
Oct 2017
5.0
Yes, I recommend this pro
$1,800
Plumbers was on time but I was running 10 minutes late, talked to plumber. He understood and came at the right time. Down o earth guy. Did not try to upsell us anything. Left laundry room cleaner than he found it.

Kelly H.
Oct 2017
5.0
Yes, I recommend this pro
$135
Faucet fixture had a leak due to a plastic ring being broke when remodeling. Installer installed new faucet fixture. Jay found issue right away & was in & out in 1 hour.

Angela W.
Aug 2017
5.0
Yes, I recommend this pro
$216
Brad is very professional, courteous and responsive! great job!

Jeff A.
May 2017
5.0
Yes, I recommend this pro
$145
Excellent! Very responsive to call for service, very professional and price charge was extremely reasonable.

Jeneen I.
Dec 2016
4.0
$285
It went well. I like the toilet. And the toilet was put in well. One problem though, the toilet makes a very loud thuncking noise when flushed. I wish I had known the type of toilet he was putting in because I would have never chosen that toilet. I don't like that loud thuncking noise. But I guess it's too late now. I've been looking for something I could buy to help dampen the noise when it's flushed, but so far I haven't been successful. I never buy cheap things. Because like they say, "you get what you pay for".

Austin P.
Oct 2016
5.0
Yes, I recommend this pro
$325
Honest, good price, great work, very professional.

Patty F.
Sep 2016
2.0
Yes, I recommend this pro
It didn't. This offer hasn't been valid for months. Sooo, Angie's List debits my bank account $225. (Within 30 seconds) but can't refund my money for 2-3 business days. Now, I have no bathtub or washing macine usage and can't do anything further until my money is refunded. The chat person was very nice. She offered to switch deals to another provider. Not feeling ok with that. The true professionalism of a company is in how they handle issues. I am a disabled widow. I don't think I feel confident in my trNsaction.

MANISH C.
Sep 2016
5.0
Yes, I recommend this pro
$175
The owner Brad came to do the job. He was great and identified the correct problem quickly. Gave me a reasonable estimate to fix it and warranted the work for 30 days. I would hire Marquise again.

Janice B.
Aug 2016
4.0
Yes, I recommend this pro
unknown

Mary F.
Aug 2016
5.0
Yes, I recommend this pro
It was great. The representative was very professional and showed up on time.

Michele C.
Aug 2016
5.0
Yes, I recommend this pro
Very professional, courteous and responsive. Will be our go to plumber going forward!

Homeowner
Aug 2016
5.0
Yes, I recommend this pro
$100
Called the owner Brad after receiving notice from city. Brad scheduled a anytime the following week. He arrived on-time, completed service as requested. Payment was easy, certification acts were unprocessed to portal as promised over all great experience.

Wayne P.
Jun 2016
5.0
Yes, I recommend this pro
$900
Brad the plumber was on time & performed the installation in a professional manner & on budget.

Tom H.
Jun 2016
5.0
Yes, I recommend this pro
$113
Brad was prompt and extremely professional. He explained the backflow testing process, the history, and answered all of my questions. I definitely plan to have Marquise perform the test next year.

Stosh R.
Jun 2016
5.0
Yes, I recommend this pro
$1,050
Ron answered my call & came to replace the water heater at 12:00 the same day. No problems.

Barbara H.
May 2016
5.0
Yes, I recommend this pro
$120
He was prompt & installed needed part & was fairly priced.

Thomas G.
May 2016
5.0
Yes, I recommend this pro
$275
Great job plumber went above & beyond cleaning out under the sink. They were on time and did a great job replacing the faucet. I would highly recommend them. 3 weeks later my hot water heater went out on a sat with out of town company coming on Monday. Called them sat – they said they would be there Monday. Called me sun morning and said I had company coming the would come fixit on Sunday. Did a great job! Hot water heater much loss expensive their home depart.

Rhonda K.
Apr 2016
5.0
Yes, I recommend this pro
$1,290
We had an electrical outlet that went bad and the fuse blew during the repair work on our pump.  They could do nothing about that since it was electrical.  However, the actual plumbing work was completed to our satisfaction.
Response from Marquise Plumbing and Backflow

"Thank you [Removed Member Name]!"


Amy M.
Jan 2016
5.0
Yes, I recommend this pro
$1,000
Ron was on time and cheerful, even though the project was a bit more tedious than expected. He had to come back a 2nd time to address a small leak. Came promptly and happily. A+
Showing 1-25 of 44

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Marquise Plumbing and Backflow is currently rated 4.8 overall out of 5.
Marquise Plumbing and Backflow accepts the following forms of payment: CreditCard
No, Marquise Plumbing and Backflow does not offer free project estimates.
No, Marquise Plumbing and Backflow does not offer eco-friendly accreditations.
No, Marquise Plumbing and Backflow does not offer a senior discount.
Yes, Marquise Plumbing and Backflow offers emergency services.
No, Marquise Plumbing and Backflow does not offer warranties.

Contact Information

790 Royal St George Dr, Naperville, IL 60563

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