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JW Design & Construction

General Remodeling, Basement Remodeling, Cabinet Refacing and Refinishing,

About us

We offer residential remodeling on all levels of expertise. We offer top-quality craftsmanship and we understand that your time is valuable (when we set up an appointment, we will be there on time). We've been serving Naperville, IL and surrounding areas for the past 18 years and have hundreds of satisfied and repeat customers. We pride ourselves in offering exceptional craftsmanship, on-time performances, and outstanding value .

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, Plumbing, Heating & Air, Roofing, Windows, Drywall, Painting, Hardwood Floors, Tiles, Granite, Cabinetry, Carpentry, Landscaping, Concrete/ Asphalt, any type of handyman services

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Showing 1-1 of 1 reviews

Lori H.
07/2011
3.0
remodeling
  + -1 more
overall good! It took a little longer than expected (three weeks) -I was quoted a week-but I was able to add on other side jobs for his crew as they went along. His painters patched and repainted some other spots in my house. His electrician installed more lighting in my basment area and crawl, and changed out some switch plates (this was additional $400). One of his worker removed some debris in my garage I wanted disposed of for an extra $50. Jay also took my other shower's broken handle to have it repaired. I will also have him fix some things in my half bath. One thing about Jay is that he third parties a lot of his work, so your work and the punctuality and professionalism and price all depends on who is in charge of that aspect of your job. The granite guy--not good. The door person, Phil--failed to finish the doors, does not answer phone calls. The paint crew-ProPainters-AMAZING!! The tile guy-union tiler, Mike--fantastic. The crew that put in my venting on the roof-great-additional $250. The people who installed my granite and cabinents--not so great Jay (of JW) seems like a good plumber--we'll see if the results hold up. His tiling is so-so. He did not switch the hot and cold water as asked so it's still backwards and then he told me it's too late, because he tiled. He's not returning phone calls, now that he got paid for the job. Wished they had finished off floor. Update 2013: never returned to fix floor (from bathroom to hall, or doors, or broken piece on shower, or do additional water spigot. Bottom line--basically good work, decent cost, but does not care about following up on details. You end up being the general contractor (not Jay) and you have to delay payment or work will not be completed as promised. A bit shady. My bottom of the line advice....dont make the final payment until EVERYTHING you want done is finished. I worry about companies that stop returning phone calls after they get the bulk of the payment. One thing is for certain: you cannot go wrong with Pro Painters (see my review of them). They have returned several times, punctual, and professional to finish small jobs in my house, and even fixed what the door guy from Jay left undone.
Description of Work: Jay is a liscensed plumber and this project included bathroom ($3500)-take out old, put in tub, tub wall, tile, shadow box, put in new vanity, tile backsplash, put sink handles on wall, install sink, all towel rods, granite top, granite shelf, toilet, tile floor, cut and install wood trim for floor. Also includes drywalling and paint. Also includes taking out soffit, venting fan to roof, and installing two canned lights/fan, and above sink lighting, new light switch. It also included drywalling the closet behind the tub (the previous owners left it cut open for a repair) and painting it. The price of $3500 does not include supplies such as the tub, toilet, cabinent, lights, or tile. Jay also installed (for additional cost of $650) two outside water spigots, and a new laundry tub (included materials) and his door person came and fixed some closet doors and his worker installed two doors for an additional fee of $400 but did not finish the work after being paid-left trim off both doors-said he would be back, but stopped answering phone. Jay works out of the Naperville area. Update: it's now weeks later, and his door person never came back to finish a door he put in that was missing trim and the metal piece or answered my phone calls and Jay was supposed to call back to fix the doorway to the bathroom (because they left the old floor underneath, it does not match up to the carpet in the hallway (the tile to the carpet) without stubbing your toe. No phone call back and I've called numerous times. Also, wanted another outside water spigot put in. Called him multiple times...no service, no phone call saying when. Update: shower piece he fixed broke off. Once again, no call back. I guess once this fellow is paid, he's gone. Overall....hmmmm....I guess if you watch over these guys, you'll get some good work at a budget price. Not so good for followup on smaller itmes. You'd think after paying them over $4000 (I had two doors replaced a week later), my undone projects would be worth completing, but I guess not. It makes me worry about any warrentee on the work I've had done. Let's hope it holds up. I'm having mixed feelings about this company now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$4,000

    Contact information

    8821 Ramm Dr Suite 5, Naperville, IL 60564

    www.jwconstructionanddesign.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Basement Remodeling,
    Cabinet Refacing and Refinishing,
    Interior Painting,
    Exterior Painting,
    Kitchen and Bath Remodeling,
    Plumbing,
    Heating and Air Conditioning,
    Handyman Services,
    Flooring Sales and Installation

    FAQ

    JW Design & Construction is currently rated 3 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    JW Design & Construction accepts the following forms of payment: Check
    Yes, JW Design & Construction offers free project estimates.
    No, JW Design & Construction does not offer eco-friendly accreditations.
    No, JW Design & Construction does not offer a senior discount.
    Yes, JW Design & Construction offers emergency services.
    No, JW Design & Construction does not offer warranties.
    JW Design & Construction offers the following services: Electrical, Plumbing, Heating & Air, Roofing, Windows, Drywall, Painting, Hardwood Floors, Tiles, Granite, Cabinetry, Carpentry, Landscaping, Concrete/ Asphalt, any type of handyman services

    Contact information

    8821 Ramm Dr Suite 5, Naperville, IL 60564

    www.jwconstructionanddesign.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM