ANGELIC CREATIONS DOLL STORE & HOSPITAL

Toy Repair, China Repair

About us

Angie's List Members 10% discount

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

PLAY & COLLECTOR DOLLS FOR ADULTS & CHILDREN, INCLUDING MIDDLETON, MADAME ALEXANDER, ADORA, CORELLE, GINNY, PORCELAIN, ETC. FULL SERVICE DOLL & TOY HOSPITAL. EMERGENCY SURGERY AVAILABLE. INDOOR & OUTDOOR STATUARY, ANGELS, VINTAGE DOLLS & CLOTHING, DOLL FURNITURE & ACCESSORIES. DOLL NURSERY ADOPT A DOLL.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-4 of 4 reviews

Linda K.
05/2015
5.0
toy repair
  + -1 more
unknown
Description of Work: Angelic Creations reconstructed my daughter's teddy bear. I took them a bag of stuffing and parts and was pleasantly surprised when I returned to pick him up that he looked like new. I had expedited service so the cost was a little more than it would have been, but I needed it for a shower in 3 weeks. If i 'd waited, it would have been August for the repair to be completed. I was very satisfied with their service and would not hesitate to recommend them or use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from ANGELIC CREATIONS DOLL STORE & HOSPITAL
Thanks [Member Name Removed]! Glad we could help!

Leslie B.
12/2014
5.0
toy repair
  + -1 more
Great. I was kept informed of the diagnosis and given choices as to what repairs could be done and how much it would cost.
Description of Work: Repaired broken doll; cleaned up doll and repaired hair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from ANGELIC CREATIONS DOLL STORE & HOSPITAL
Thanks! Glad we could help!

Bonnie M.
04/2013
3.0
toy repair
  + -1 more
unknown
Description of Work: Took in an antique doll for repair and new clohing. Her china face was cracked and two fingers were broken off. I picked out a new dress and shoes. When she was finished 3 months later her face was still cracked and her fingers were still missing. Upon inspection of the work order I had apparently only agreed to have her face cleaned, also fix a hole in the fabric foot. There was poor communication. I do not understand why they would not have asked me if I wanted the face and fingers fixed. I was obviously there for repairs. The dress and foot repair were nice, but THREE months later she was still cracked. Needless to say I did not leave her for more work. I think their expertise may be in the repair of plush toys, not antiques.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$80

Response from ANGELIC CREATIONS DOLL STORE & HOSPITAL
When [member name removed] brought her doll in for a quote her doll's face was cracked, her fingers broken and her old dress was dry rotted. I told her I could not repair them. I could if she wanted clean the doll ($26.00), put her loose left arm back in ($15.00) & patch her cloth feet that were deteriorating ($40.00). I told her her doll would be repaired by March 28th, 2013. I explained the quote, she agreed & paid in full. $81.00 less a 10% Angie's List coupon. A total of $72.90. We completed the agreed repairs on March 19, 2013(early). We refer porcelain face cracks and porcelain finger repairs to a fellow restorer. We do not repair these types of repairs, nor do we tell people that we do. If we had, we would have quoted and charged for this repair before it was left for repair. I believe she misunderstood our quote as in her comment" There was poor communication". She also said "The dress and foot repairs were nice."We never repair what we do not quote or get paid up front for. We are sorry she is unhappy. We have been in business 32 years making customers happy.

KATY A.
12/2009
5.0
toy repair
  + -1 more
I initially called Angel to see if a toy like mine was even fixable. She hadn't actually done one exactly like what I described, but she was willing to take a look and see if it was something she could manage. She gave me the option of coming to her store or mailing the toy so that she could look it over and give me an estimate of repair. Because the toy has sentimental value, repairing it was important to me, and I was more than satisfied with the quote of $65 to repair it. I mailed the toy to her and a few days later received a phone call telling me that it was fixable. All I needed to do, if I agreed to the price, was send a check to cover the cost of repair and return postage. A few weeks later, the toy arrived back home. My mother was thrilled (and I was relieved) that it was fixed. I am completely satisfied with my experience with Angel and would definitely trust her with future fixes, and would certainly recommend her to anyone who needs a treasured toy fixed.
Description of Work: Angel repaired my mother's antique string dog toy. The original strings inside the toy were so old that they finally just came apart when the toy was played with. She replaced the string and made it as much like new as possible for a 70 year old toy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    816 N WASHINGTON ST, Naperville, IL 60563


    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Toy Repair,
    China Repair

    FAQ

    ANGELIC CREATIONS DOLL STORE & HOSPITAL is currently rated 4.5 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 5:00 PM

    ANGELIC CREATIONS DOLL STORE & HOSPITAL accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ANGELIC CREATIONS DOLL STORE & HOSPITAL offers free project estimates.
    Yes, ANGELIC CREATIONS DOLL STORE & HOSPITAL offers eco-friendly accreditations.
    No, ANGELIC CREATIONS DOLL STORE & HOSPITAL does not offer a senior discount.
    Yes, ANGELIC CREATIONS DOLL STORE & HOSPITAL offers emergency services.
    Yes, ANGELIC CREATIONS DOLL STORE & HOSPITAL offers warranties.
    ANGELIC CREATIONS DOLL STORE & HOSPITAL offers the following services: PLAY & COLLECTOR DOLLS FOR ADULTS & CHILDREN, INCLUDING MIDDLETON, MADAME ALEXANDER, ADORA, CORELLE, GINNY, PORCELAIN, ETC. FULL SERVICE DOLL & TOY HOSPITAL. EMERGENCY SURGERY AVAILABLE. INDOOR & OUTDOOR STATUARY, ANGELS, VINTAGE DOLLS & CLOTHING, DOLL FURNITURE & ACCESSORIES. DOLL NURSERY ADOPT A DOLL.

    Contact information

    816 N WASHINGTON ST, Naperville, IL 60563


    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 5:00 PM