American Technologies Inc

Horrible experience. I wish I could leave 0 stars. Do not let yourself be duped by these people. Based on some other reviews that I have read, It seems that ATI's business model is a scam that involves providing a scope of services, not performing all of those services, but billing for the full amount in the hope that consumers will not notice that they did not complete the work. I had a leak in my house last year. I called ATI out and Josh (who, apparently other customers have had the misfortune of dealing with) provided a scope of services. Workers came out and told me that they were not informed that they were to perform the extent of the scope of services provided by Josh. I agreed that they could perform what they were prepared to do, which was only to apply dry wall to a small portion of my house and repaint it, and they told me to contact ATI and request that the bill be adjusted to reflect the work that was done. I contacted the ATI rep that very day and was told that the bill would addressed. Several weeks later I received a bill from Kristin (who other customers apparently also have had the poor luck to have dealt with). She sent me a bill for the full amount, which was around two thousand dollars in excess of the work that they actually performed. I contacted her and asked her to adjust the bill. She told me she would look into it, and I never heard back. Four to five months later I tried several times to reach out to Josh and other ATI representatives to inform that that I still needed to pay them. Josh finally reached back out to me and told me that they needed to send an inspector to my house to see if there was any evidence that the work that they billed for was not actually done. They sent the inspector and determined that the workers had actually performed all of the work. I refused to pay the full amount and asked them to adjust my bill. Josh reduced portions of it, but refused to properly adjust it. ATI then sent me a notice of lien on my property for the full amount of the bill (even though Josh had reduced portions of it). I was forced to hire an attorney to notify ATI that we would be filing a claim if they attempted to file a lien. ATI then got the regional manager, Brian Baumgartner, involved and after some back and forth with him, he ultimately reduced my bill by $2,000. The bill still reflected work that was not done, but Brian stated that he saw "no compelling reason" to further reduce the bill. While I was still trying to get him to properly billed me, ATI went ahead and notified me again that they were filing a lien for the full amount that they had originally billed for, even though their representative, Josh, acknowledged that amount wasn't correct, and Brian acknowledged that it was $2,000 too high. At this point we were only a few hundred dollars apart and I was worried that they would go ahead and file the lien anyway, which would have been very expensive to fight. The company's practices are unethical and likely violate consumer protection laws in Illinois. I chose not to file a lawsuit because the cost-benefit just did not weigh in my favor. I am convinced that had I not fought back, ATI would have wrongly filed a lien on my property. I reported ATI, Brian, and Josh to the Chicago Department of Business Affairs and consumer protection, and to the Illinois Attorney General's Consumer Protection Division. The urls for Chicago's dept is here ([*** Link removed ***] and the url for IL AG's division is here ([*** Link removed ***] If you have experienced this over-billing for work that was not completed, I highly encourage you to file reports against this unscrupulous company and its representatives.

unknown

When the men arrived at our property, they refused to give any estimate before starting work, because the amount charged “would depend upon the insurance company that we used.” I was charged for drying equipment for days that it wasn’t even present in my home. In my bill, it stated that it was on site Saturday, Sunday, Monday, Tuesday, and Wednesday. However, my insuranceadjuster was on site on Monday, and advised me to call and have it picked up immediately. ATI couldn’t come until Tuesday; however, I was assured that I was not going to be charged for Tuesday. The bill was later adjusted “to help save money.” I was charged for 7 hours of work. The men did a very thorough job, but they were present in my home from 4:15p.m. until 9:30 p.m. (I had previously moved everything out of the basement except the largest furniture.) During that time, they told me that they were going to take a break, and sat in their truck for 45 minutes. When I questioned this, I was told that the charge included “preparation and equipment decontamination.” So apparently 4.5 hours of work in my home necessitated 2.5 hours of additional work at another location, and I had to pay for it all. My basement measures 16.5 by 17.5, and my insurance adjuster agreed that I was definitely overcharged. I have emailed back and forth for several weeks, but the bill was only lowered $200 for the extra days of drying equipment. The project manager implied that he even helped me by not charging me for their rental van. Really???

They were professional and knowledgable. They seemed very willing to work with me. The staff is very friendly, they came out after hours because I had to work late.

They were excellent. I will use them again.

They company worked out well in the beginning with the estimate, and working with the insurance company. However, getting them to take care of the items left over was difficult. They weren’t very good at addressing the punch list of items. I advised them of the things in January of this year and someone was just sent out last week to complete it. We had a chip in our tub while they were re-habbing and they dropped the ball by letting the work linger for a few months. The promises were good and things seemed great in the beginning, but after dealing with them for a few months, I began to see issues with getting things completed in a timely manor.

The project took 4 months to complete. It did take longer than the expected turn around time, however I am very confident in the work they have done. I am very pleased with the work they did on the mold mitigation. John Lipky (project supervisor) and Dan DeBrava (project manager) were very good. They worked directly with my insurance company. They did a great job on the water mitigation. I am not completely done with the renovation of the house, it's about 2 weeks from completion, the outcome of the project has been positive up to this point.