X-Pert Landscaping Inc.

Keith and the crew at X-Pert Landscaping are truly the best. Besides the great work, Keith is truly customer service driven. Highly recommend!

Keith and his crew are fantastic, top-notch all around! We had Xpert dig out our old bushes and tired 1950s plants and put in new plantings, add steel edging around new landscaping, take down our old, ugly drain pipe and install an underground gutter pipe thing that is nearly invisible, add mulch, re-level dirt, etc. Keith came out before the project started to see what we wanted done, and it was immediately obvious that he was extremely knowledgeable, offering solutions to our issues and he spent a lot of time answering a ton of our questions. The price was very reasonable, and the crew couldn't be any more professional, polite or friendly. We have been homeowners for 25+ years, and there are only a handful of contractors we recommend--Xpert Landscaping is one of those excellent companies! Honest, trustworthy, professional. Our new front yard looks amazing! (A note about landscaping in general. If it were pouring rain in your office, you wouldn't be able to work that day, and most likely the day after. These guys are no different, rain affects their schedule. It was so worth the very short wait!) Highest recommendation to Xpert!

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I was looking for a specific crushed stone to cover my backyard with. I was having dificulty finding anyone that was willing to do the job (most landscapers kept trying to push their brick product on me). Keith was amzing and understood what I was looking for and why. he was able to provide advice on the best way to finish my backyard.. The work was done exactly as I wished and i would definitely reach back out to Keith for my next landscape job. Thanks !

Keith was very professional and responsive. Was very conscientious and offered options and ideas for improving the existing walkway. Work was done on-time and on-budget. Will use again!

Great! Keith designed beautiful beds and trimmed up existing trees to allow other plants to thrive. He was able to get in all of the types I requested and to incorporate what a we already have into the design. They were on time and and left everything neat and put back together.

We found X-Pert Landscaping to be incapable, misleading, and profoundly unprofessional throughout the entire project. On multiple occasions, they did damage to our home, property, and even our neighbor's property. Only some of the damage was ever repaired and not once did they come out and admit what they had done. It was only after the fact, either by witness or evidence, did they admit to the damage they did. Of all the decisions that we made during our home construction, choosing X-Pert Landscaping was by far the worst decision we made.
We built our home in in the summer of 2012. X-Pert Landscaping would be responsible for our patio and seat wall construction, gutter extensions, trees, bushes, flowers, and hydro-seeding across approximately 34,000 square feet of property. They would also be responsible for brush removal and stump grinding of approximately 1.25 acres.
The first red flag, which I only noticed later, was when Keith Cichy said the project, “would be the biggest one that he's ever worked on.and quot; I disregarded this as he regularly said with confidence, and quot;We do great work. We do great work.and quot; And, and quot;I will treat your property as if it were my own.and quot; We were spending approximately $10,000 more to use Keith when compared to the other bids that we received so I hoped that would be the case. He could not have been more wrong.
The second red flag was that Keith admittedly had very little experience hydro-seeding our lawn. It showed. The mulch/seed mixture was spread so thick in many areas of the lawn that it never decomposed and there was no growth at all. The surface layer of our lawn was a concrete cake of thatch that I had to manually rake and breakdown all fall.
I question some of the work that they did in other areas of the property but here is a small list of what we experienced:

• While laying top soil near my foundation wall they damaged our front porch in (3) different areas by gauging it with their bobcat - they only admitted to this after I saw the damage and they did not fix.
• They damaged my neighbor’s property (fence) with their truck and continued to drive away - I witnessed this they only fixed the fence after I disclosed what I saw.
  
• On at least (3) occasions I picked up their leftover garbage (water bottles, bags of fruit) from their lunch breaks.
• I was asked twice if (a) worker could come inside the home to use the restroom.
• One of the laborers tried to sell me a lawnmower.
• They were relocating a small (3-foot tall) white pine which was dug up and laid on the ground for 2 days before replanting. The white pine subsequently died and I was still charged $60. This was credited only after I complained and stated what happened.
• We have had several bushes trees die that were supposed to have been planted in a base of 4+ inches of top soil. Upon digging them up, they were planted in nothing more than orange, compacted clay.
  

We failed our 1st inspection, in part, because X-Pert Landscaping did not reconstruct our silt fence.
Lastly, all of the blocks that were used for our ledgestone (seat wall) and patio were stained yellow. The stains were unmistakable but the patio and seat wall were still constructed after which I mentioned the stains. The manufacturer of the stones came to the house and agreed to have them replaced.
The summer and fall passed and we were still not able to get the 'new' batch of stones to have the patio and seat wall replaced. So we would have to wait until next spring (2013). No big deal.
Move ahead to April, 2013. I have a garden with Japanese ferns, hostas, astilbes, heuchera, and more, which borders the patio that Keith's crew would be repairing. I spent the morning mulching the garden and given the crew a clear indication of where these flowers where planted and where they'd be sprouting from. Some of the flowers' new growth could be seen but not with all. This didn't seem to matter as they trampled the entire garden and areas that I clearly marked. Only after I shared my frustration with how careless they had been was I told, and quot;Well, we'll replace anything that was damaged.and quot;
Now it's July, 2013, Keith Cichy and X-Pert Landscaping say they have no intention of repairing the damage done to the garden.
Working with X-Pert Landscaping was an awful experience.