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Quality Pool Maintenance

Acoustic Ceiling Tiles - Install, Major Home Repair (General Contractor), Hot Tub or Spa - Repair or Service,

About us

We specialize in residential and condominium swimming pool and spa service and repair. We are a medium sized family owned and operated company. We have been serving Chicago's North and Northwest suburbs since 1988. All of our crew leaders have at least 20 years of hands on experience. We treat all customers with courtesy and respect and we are always on time. We offer warrenty service and are bonded and insured. All estimates are free and there are no added trip charges.

Business highlights

Emergency services offered
37 years of experience

Services we offer

Snow removal, pool & spa repair.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
15%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Cynthia M.
Oct 2017
4.0
Yes, I recommend this pro
$600
Well they liner was leaking so they put a new liner in. They put one in last year but they found out there was a tear in the liner so they had to put a new one in. They had to do some other work. When the other liner do on it last year they had to do some sand work and resurfacing and fill in patches. They came out and did a good job but they took a long time to come back. I had to keep calling them. It was a little hard. They did pretty good work. There price was good because they had to put the sand in there again; other places would have charged me a lot more. I would use them again, even with the ratings that I gave them they were a lot better than other people that I did a check with.

Erik P.
Sep 2017
5.0
Yes, I recommend this pro
$750
Job was completed on time and at quoted price. I will definitely work with Quality Pool again in the future

Nancy C.
Dec 2016
5.0
Yes, I recommend this pro
unknown

Nancy C.
Feb 2016
5.0
Yes, I recommend this pro
Their prices are very competitive. This is a family company who stands by their work. They're very honest and very prompt.

Thomas W.
Oct 2015
4.0
Yes, I recommend this pro
$405
The job went well.  The provider had a new replacement pump in stock and was able to replace  the defective unit quickly.  I was very pleased with the job until I received his invoice.  When I looked up the cost of the replacement motor I found that it cost $140.00.  After including the cost of the motor, a gasket ($15.00) and one hour of labor the total was $245.00.  I have a problem with the $160.00 difference as profit.
Response from Quality Pool Maintenance
"[Member Name Removed]. As you know, I buy all of my supplies at Halogen. You are flat out wrong about the price of the motor. There is no 1hp motor that is $140.00. Maybe if it was purchased on Amazon, which I did not do. After being my customer for 20 years, you should know me well enough, that I would never over charge you or anyone else, that large amount of money. I am entitled to make a fair profit to support my family and stay in business. And what I charged you and any of my other customers, for a basic motor installation, was and is, fair and reasonable. After all of these years, for you to leave a derogatory review like this, without speaking to me first, and getting your facts straight, is unfair and insulting."

Peter B.
Dec 2014
5.0
Yes, I recommend this pro
$790
Mike was very responsive.  He was honest, and he seems to have done this right compared to the place we used last year (Anchor Pool & Spa).  Anchor didn't even tell us we needed a winter cover and we are lucky our electric cover isn't ruined.  Plus, they opened the pool and it never got cleared.  Had to spend $100s more fixing it ourselves.
I will have Quality Pool Maintenance open our pool this year and assume it will go much better!

Thomas H.
Nov 2014
5.0
Yes, I recommend this pro
$250
They always do an excellent job. I have them open my pool/fountain in the summer and close it in the winter. Very responsive and professional.

Loretta A.
Oct 2014
5.0
Yes, I recommend this pro
$80
i usually close the pool myself, but this year, for some reason, when i was on the very*last*stage of closing it, namely to blow out the lines and put anti-freeze in, my pump filter decided to stop working..i was in a bind because i really needed to get this winterized before the first freeze.  I had never worked with MIke before, but after seeing him on Angie's list, i gave him  a call
really glad i did, cause i have never encountered a more professional pool guy in all my years of maintaining our pool.  He came out and did the job, charged a very fair price, and also gave me a kind of "primer" on how pools work: as he was working, he explained to me, every step of the way, why he was doing this or that step--so that i could learn more about how the pool functions etc....went above and beyond my expectations, for sure!....that guy that gave a "D" to this company does not know what he is talking about, i would highly recommend Quality Pool Maintenance.

Ed S.
May 2014
5.0
Yes, I recommend this pro
$375
Mike and his crews are the best. We have been using him for years. Never a problem.

Nancy C.
Nov 2013
5.0
Yes, I recommend this pro
$3,800
I am extremely pleased with the service provided by this company.  They are prompt, efficient and definitely know what they are doing. I like that the same people come to clean and service my pool each week and in the 4+ years I've used this company, I've gotten to know them.  They are pleasant and polite and I'm confident in the job they do.  The owner Mike is terrific.  My pool is old and needs a lot of TLC.  Anytime I have a repair that needs to be done, Mike is there immediately and fixes it. He returns calls promptly and  does repairs quickly.  He is  responsive  and efficient and having such a short pool season, that is really important to us.  His prices are fair and he stands by his work.  I highly recommend this company.

John B.
Nov 2013
5.0
Yes, I recommend this pro
$2,800
The original cover was old and in disrepair.  We purchased the home with an older pool and the existing cover.  The original cover was never installed correctly and it was a safety hazard instead of a safety cover.  Mike suggested a design fix and quoted, ordered the materials and personally worked on and supervised the installation.  He and his crew did an excellent job and now we have a pool cover that is installed correctly and also looks nice.

Mike was able to do this because of his years of experience with my account.  We started with him on a reference and moved away for one year to save money.  After realizing our mistake we moved back permanently.  Pools are expensive and we have found that QPM's work is excellent.  They are always on time and charge a fair price.  The other legitimate vendors charge more money for openings closing and weekly service.  On larger jobs like the above cover, Mike's quote was cost plus service.  Other vendors would charge double.

Daniel G.
Aug 2013
5.0
Yes, I recommend this pro
$80
Great service and great repairs.

Andrea Z.
May 2013
5.0
Yes, I recommend this pro
$450
They quality of their work is excellent.  I have very good luck with them; they are very reliable.  I do the regular maintenance as far as the cleaning it, chlorine, and so forth.  The demeanor of the staff is fantastic; they are very good and I think their price is on par with everybody else.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Quality Pool Maintenance is currently rated 4.8 overall out of 5.

Yes, Quality Pool Maintenance offers free project estimates.

No, Quality Pool Maintenance does not offer eco-friendly accreditations.

No, Quality Pool Maintenance does not offer a senior discount.

Yes, Quality Pool Maintenance offers emergency services.

No, Quality Pool Maintenance does not offer warranties.