When it was all said and done, working with Kris was a very positive experience. Prior to hiring Kris, we interviewed 6 contractors including a design build firm. Kris's pricing was competitive, but we chose Kris mainly due to having seen some of his previous work in another house we almost made an offer on prior to finding the house we are now settled into. The positives - the quality of the work in general is well-executed. We did a significant amount of planning and shopping procuring all of the needed items (sinks, faucets, tile, shower hardware, ect) - and Kris was able to make sense of all of it - there was no major surprises there. We did have to pivot a few times during the project where pvc piping existed where we didn't know behind a wall and the stack pipe was also a temporary nuisance due to location, but each time we would talk through what our options were, and Kris would help guide a smart decision. Most of all, Kris was trustworthy (we both work all day 20+ miles away, so he had a key and he handled all that comes with the key swap very professionally). He and his partner or crew - depending on the scope of the work that day - were always nice and cleaned up after themselves each day. They stayed on schedule (lone exception being the actual start day was delayed one single day, but that was not a problem for us whatsoever), and further to that, they finished ahead of schedule, so at the end of the day, the timing was a win. The constructive criticism: really, there wasn't much to be dissatisfied about - one day our hose was left in the backyard in the "on" position and in a somewhat discombobulated manner, but we have a spout on the end, so it wasn't a big deal, but just being picky, these are the little details. I would also recommend that when working with Kris, be as specific as possible as to your likes and wishes. We didn't encounter any issues of this sort, but given that English is likely his second language, we found it helpful to be under no uncertain terms when discussing things like layout, preferences, how we wanted things to ultimately look, ect. Conclusion - I would absolutely hire Kris again and we probably will to have him look at our mainfloor bath in the coming months/year. He really did a great job and if you are looking for trustworthy expertise for bath remodel, look no further. Thank you Kris!