Buchan Consulting LLC
About us
Buchan Consulting LLC is a Custom Integration company that sells, installs, and smart home technology that includes lighting, shading, thermostats, security, surveillance, music systems, TVs, and whole-home control and automation. The company, licensed and insured, has over a decade of experience in home theater, network, and automation installation. Technicians are background checked and CEDIA certified in their field. Growing steadily since its founding in 2012, Buchan Consulting LLC has become a respected member of the local business community, serving our residential and commercial clients. Known for our excellent customer service Buchan Consulting LLC has retained an A+ Better Business Bureau rating and 5-Star Reviews on Google, Yelp, Houzz, Facebook, and Amazon Home Services among other sites. With nothing short of exceptional service and affordable pricing, Buchan Consulting LLC has been a riser in the local A/V community. The company offers many great services including home theater, distributed audio, smart home and business automation, networking, and more. Today Buchan Consulting LLC has a growing offering of brands and services including popular brands like Sony, Sonos, Lutron, Nest, Amazon Alexa, and Definitive Technology, as well as residential and commercial automation products like Harmony, Elan, and Nest among many others. We’re proud of our roots and excited about our future. We look forward to adding your to our ranks of satisfied customers. Contact us today by calling 847.440.4776 or heading to www.BuchanConsulting.com for a free estimate.
Business highlights
Emergency services offered
13 years of experience
Services we offer
The company offers many great services including home theater, and more., distributed audio, networking, smart home and business automation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.041 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 41 reviews
David B.
Jan 2022
Rick was awesome! Super knowledgeable and friendly, and most importantly, did a great job with the TV mount.
Colleen H.
Jun 2021
Buchan did a great job streamlining my home WiFi and audio, giving me seamless use inside and out. They were able to utilize some of my old equipment and cleaned up what was obsolete. I highly recommend them.
Response from Buchan Consulting LLC
"Thank you! I'll pass this along to the tech on your install!"
John S.
Oct 2020
The installers were very prompt and showed up on time. They were very thorough every step of the way!
Scott S.
Apr 2020
After the repair, Our Home network is much better
Renee L.
Jan 2020
sound system for bar
Jim F.
Dec 2019
They did a great job! I have no complaints and won't hesitate to use them again as the need arises. They were very professional and easy to work with.
Dani S.
Jan 2019
Doug and his team did a great job hanging my TV with a hidden mount. He and his team arrived on time, were polite, reasonably priced and did a meticulous cleanup!
Michael L.
Dec 2018
Doug and Rick were extremely professional and did a great job. Rewired office and completely wired basement for internet / cable before professionally finishing basement. Mounted 65 inch TV and Sonos sound bar. No question was too small or difficult. Highly recommend.
Azeema K.
Nov 2018
Doug and Joe are very professional and knowledgeable. They mounted our 55" TV over the fireplace and it looks amazing as I was very much confused with the whole process but Doug gave me all options upfront which helped me to make a right decision. I am very happy with their service and definitely we'll use them in future.
Scott B.
Nov 2018
Doug and Joe came out to install an HD TV antenna for me. They found an ideal location that would ensure quality reception but also save me some money. Installation was quick, and the end result was exactly what I was hoping for. Fast forward 2 weeks when a foot of wet heavy snow falls - heavy enough to break big branches off trees. Understandably the antenna loosened under the weight of this snow too. Doug and Joe came out the SAME DAY to tighten it back up - what fantastic service!
Mary S.
Sep 2018
My pro was extremely professional. He had a great attitude and worked quickly to set up my home audio system. He was very understanding and patient as he demonstrated everything I needed to know to properly use my audio system for the best sound quality possible. I would recommend Buchan Consulting for all your home theatre and security system needs.
Response from Buchan Consulting LLC
"Thank you for the excellent review [Member Name Removed]!"
John N.
Jul 2018
It went well. I am pleased with the results.
John D.
Jul 2018
I was impressed from the first time I reached out to Buchan Consulting. They responded promptly to my initial email for assistance with a good solution to my home WIFI issue. They then provided a fair quote for services and equipment they were to supply. Finally they arrived at my home within the time frame they provided, installed everything that was needed and cleaned up after themselves. The tech's that came to the house were very professional and helpful. The WIFI is now three time faster than it was before they started and we no longer have any dead zones in our home and we will no longer have to pay Comcast rental fees for the Comcast modem/router we have been using.
Response from Buchan Consulting LLC
"Thank you for the excellent review! I'll pass is on to our techs!"
Devin K.
Jul 2018
Would definitely recommend and use again. They set up our home internet network so we wouldn't have dead spots. Additionally, they hung a few TVs on our walls. Very smart and professional employees. Would definitely use them again.
Rich H.
Jun 2018
We were looking to have a TV mounted in our family room, and I located Buchan Consulting. I couldn't be more happy with how everything went. I reached out to Buchan on a Monday afternoon, and had a formal proposal/quote from Buchan within hours. I scheduled the install on Tuesday, and the work was completed Thursday morning. The entire process in less than 72 hours! We love how it turned out! Great response, great customer service, and great work from Buchan. We highly recommend them!
Linda F.
May 2018
So glad I called Buchan Consulting! I've had wifi and connectivity issues for years, and Gabe and Doug have finally solved them! They were on-time, did the work quickly, explained the Eero app for me, came out a few days later at no charge to tweak a few things, and they even worked directly with Comcast during their installation, and again over the phone when I had to have Comcast come out to rework some cabling. Couldn't be more pleased - thank you!!!
Tania A.
Apr 2018
Rick with Buchan came out to install the soundbar for our new Sonos sound system. He hung it underneath our television on our stone fireplace and it looks and sounds beautiful. We have used them twice already and would definitely use them again if we have another electronic project in the future. They do great work and have friendly customer service to top it off.
Tony A.
Mar 2018
Rick and his team installed a Sonos system that we purchased from Buchan Consulting. The price was right, and the service was excellent! This is the second time we have used them. The first time we purchased our new 65 inch Sony TV from them.
Response from Buchan Consulting LLC
"Thanks [Member Name Removed]! I think you're install turned out great especially with all the irregular stone over the fireplace."
Tom C.
Feb 2018
Doug and his team did an excellent job helping to mount our 55” Sony TV and Soundbar in our basement! My wife wanted a clean look with no wires hanging down the wall. I wanted to make sure it was done correctly and safely. Gabe the technician was very knowledgeable, and ensured he was hanging the TV in the studs. He also explained that the wiring was done up to code. I purchased the mounts through a retailer and when the Soundbar mount didn’t work, Gabe & Doug immediately thought of another way to address hanging the Soundbar. Love this team! Thanks for the work and I will keep you in mind for future projects.
Response from Buchan Consulting LLC
"[Member Name Removed], Thanks for the awesome feedback. Gabe's a great tech and goes above and beyond to make it work. I'll pass your compliments along. Doug"
Nate M.
Feb 2018
Communication was fast with a reasonable quote. Got an appointment set up within a couple days and the job was quick and clean. Definitely recommend!
Tania A.
Feb 2018
They did a great job of mounting a television over my stone fireplace.
Response from Buchan Consulting LLC
"Thank you for the kind words! Doug"
Mark M.
Dec 2017
I used Buchan Consulting based on a recommendation from my cousin. In short, BC was awesome. The quoting process was thorough and consultative, the installation was on time and quick, and the invoice came in slightly under the quote. I had BC put in a commercial grade OTA antenna outside, eero wifi system, and mount two TV’s. Doug Buchan came over to inspect the house and to provide a quote and he was very thorough and didn’t mind my asking additional questions. I know a decent about WiFi systems, so I asked him some more in-depth questions like the pros/cons of setting up 5 ghz and 2.5 ghz. In addition to the WiFi system, I intended to have him install additional Ethernet ports, but after consulting with him, it became apparent that it was cost prohibitive based on the fact we don’t have an attic so he advised me against it and was able to turn my existing cat6 telephone jacks into Ethernet ports. I would recommend Buchan Consulting to anyone.
Response from Buchan Consulting LLC
"Thank you so much for the glowing review. I can't thank you enough! Doug"
Katie K.
Dec 2017
The techs were very insightful and helpful. It didn't take long as all. My TV looks incredible. I highly recommend them. Compared to other company's like ABT who wants $600 for all the work. It's very affordable and professionally done.
Response from Buchan Consulting LLC
"Agreed! We can beat ABT pricing every time and give better customer service as well. We carry almost all of the same product lines as well, from Nest, Sonos, Bose, Sony, and more. We appreciate the feedback!"
Malcolm J.
Nov 2017
The did excellent work. Would definitely hire again...
Response from Buchan Consulting LLC
"I appreciate it! Gabe's a great tech. I'll pass along the compliment. Thanks, Doug"
David B.
Oct 2017
Better than I expected. Buchan showed me a much simpler and less costly way to increase the wireless signal for my service and I am completely happy with it. My internet access works better than I have ever experienced and at a much lower price than would I had originally thought I needed.
Response from Buchan Consulting LLC
"That's always the goal: Better than expected. And it's nice when "Better than expected" costs "less than expected." We're never trying to gouge or up-sell. Thanks for the great feedback, Doug"
Licensing
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FAQ
Buchan Consulting LLC is currently rated 5.0 overall out of 5.
Buchan Consulting LLC accepts the following forms of payment: CreditCard
Yes, Buchan Consulting LLC offers free project estimates.
No, Buchan Consulting LLC does not offer eco-friendly accreditations.
No, Buchan Consulting LLC does not offer a senior discount.
Yes, Buchan Consulting LLC offers emergency services.
No, Buchan Consulting LLC does not offer warranties.