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Brown Tree Service Inc

Founded 1983 • With Angi since September 2002

4.7

(139) Verified Reviews

Business Details

Phone Number

Address

PO Box 611

Mount Prospect, IL 60056

Description

Providing professional quality tree care, removal, arboricultural and landscaping services in the Greater-Chicago area since 1983. 16 employees. No subs. Cost is determined by the job. No travel charges. No service charges. Extra charge for after hours service applies. May contact through email.

Verified Reviews

A few reviews for this pro...
5.0

10/02/2020


Lourdes S.

Great service from Brown Tree Service. Highly recommend.

Description of Work
Tree services

Category landscaping, tree service

Service Provider Response

Thank you for your business and very pleased you are satisfied with the work performed.
5.0

07/21/2020


JON A Y.

A late June storm brought down our beautiful Magnolia tree. Within 18 hours of an emergency phone call to Brown, the tree had been cleared and all but the stump removed. They would remove the stump later but when we needed them, Brown responded quickly and professionally. Will use them and their certified arborist to help us with planting a new tree. We continue to receive excellent service from this company.

Description of Work
Tree and tree stump removal

Category tree service

3.0

06/02/2020


Mike K.

Would have loved to work with brown however they apparently won't work in the city. I give them credit that they responded to me same day, but said they don't work this far in the city. We're far NW side bordering the burbs mind you. I emailed back to confirm they had the right address/location but no response. Would recommend they take Chicago off their service area if they don't want to so work in the city.

Description of Work
Tree And Stump Removal

Category tree service

Service Provider Response

We would love to serve every town/area, however, we are not able to do so. We service certain areas of Chicago only
5.0

02/25/2020


Ruda N.

It was great. They were very knowledgeable, patient, clean. I am a perfectionist and they were amazing! Hard working, very pleasant. Great to work with. They took safety precautions while working. They are very professional. I would absolutely recommend them to others.

Description of Work
We had tree trimming done, tree removal, and planting.

Category tree service

5.0

05/10/2019


michael G.

They did a great job, on time, friendly and exactly as described. Price was similar to some other quotes and much better than others. Very happy. Will use again.

Description of Work
Tree removal

Category tree service

Service Provider Response

Thank you for your business and if there is anything else you need, please do not hesitate to call.
5.0

11/24/2018


TONY P.

It turns out they don't service my area, but they called to tell me that, which I really appreciated.

Description of Work
Tree trimming

Category tree service

5.0

08/06/2018


Robin D.

Went great. There was a little confusion because I didn't realize a different crew would come to grind out the stumps and plant the tree. Wasn't here for that part and wish I had.

Description of Work
plants, bushes and trees removed. Planting of new tree.

Category landscaping, tree service

Service Provider Response

Thank you for your business. We are very pleased everything went well.
1.0

06/20/2018


Patricia F.

Tree has been losing leaves during summer every year for 10 years. Decided to try treatment this spring. Brown Tree came quickly and injected tree. Injection did not work - leaves getting spots, turning yellow and falling off. Brown Tree not willing to give a refund. Brown Tree says tree is at end of life. They want to take it out and replace it with another tree - would apply $100 towards removal and replacement. There was no discussion about the tree being at the end of its life before the injection, but there was discussion about an option to solving the apple scab problem was to remove the tree and replace it with a apple scab resistant tree. I think this was their objective all along. Would not use them again.

Description of Work
Injection of crabapple tree for apple scab

Category tree service

Service Provider Response

Crabapple Scab is a yellowing of the leaves and then dropping of the leaves throughout the late spring and summer. At BTS we inject the trees at the required time which happens to be bud swell. Scab is very difficult to contain because it is a fungus and there is no cure for it only control and weather has more effect both positively and negatively. It is all predicated on the amount of rainfall and how cool the temperatures are and the fungicide either sprayed or injected has very little effect. If the rainfall is normal to moderate then the fungicide works very well. Lets just say there are a lot of moving parts and we explain that in detail. Today many species of Crabapple and flowering trees are tolerant to resistant to scab they are engineered that way. Most Trees which include Crabapple trees have a lift cycle. Our suggestion has and always will be to replace your scab infected tree with a newer variety of Crabapple. Many consumers prefer to try and control the problem and we have found injecting the tree apposed to spraying the tree has a better effect but the fact remains the same the tree should be replaced with a more suitable tree.
5.0

06/13/2018


Tim D.

I had to have a tree removed from my front yard due to a split that occurred during a wind storm. Brown shuffled their schedule and were prompt in answering any questions as well as working quickly and professionally to complete the work.

Description of Work
Emergency Tree Removal

Category tree service

5.0

04/04/2018


Michael P.

Work completed as agreed to. Trimmed large oak tree in backyard removed small to medium size tree in front yard and trimmed Japanese maple and neighbors trees back to the fence line. Will be coming back to plant a tree this month.

Description of Work
Trees pruned

Category tree service

Service Provider Response

Thank you for choosing Brown Tree Service. We are very pleased you are happy with the work performed.
5.0

01/07/2018


Joseph S.

Very good communication during quotation process and adjusting things as needed. Price was not the lowest nor the highest among the quotes I received but they gave the most confidence in their explanation of the work to be done. They addressed things that other companies did not even mention as possible concerns and took care of scheduling the marking of utilities ahead of work being performed. Actual work was scheduled and occurred in a timely manner. Clean-up was good. I was happy with the company and would consider them again.

Description of Work
Removal of juniper trees from around deck close to house and arborvitae that were too close to house and grinding of stumps.

Category tree service

5.0

01/03/2018


Gary B.

Needed to remove two trees and prune a third. After a couple of false starts (caused by the power company rescheduling service drop) Brown showed up and in one day had taken down a very tall, sad Siberian elm and a struggling Crabapple. They also pruned the big maple in our backyard. They returned the very next day to do a root cleaning and plant two new trees in the place of the two that they had taken out.

Description of Work
Needed to remove two trees and prune a third.

Category tree service

5.0

10/12/2017


Sara Beth H.

The arborist, Martin, who provided the quote was very knowledgeable and helped us make decisions that were right for our yard and existing trees. The actual removal went quick and smooth with very little disruption to our property. We will use them, again, in the future.

Description of Work
Tree and stump removal.

Category tree service

5.0

09/28/2017


Gary C.

My yard was not damagad at all during the process and the Brown team cleaned up the debris thoroughly. They were courteous and explained the process before starting the work. Definately would use them again.

Description of Work
Eight trees and stumps were removed in my yard. One tree over 50 feet tall was hanging accross to my neighbor's yard. A crane was required to remove it.

Category tree service

5.0

09/06/2017


Tamra S.

they came when they said and completed everything in a timely.

Description of Work
I needed to have a very tall tree removed because it was diseased.

Category tree service

5.0

09/04/2017


Douglas F L.

Called in to the office to schedule a visit by an arborist. Had an arborist come out the next day to take a look at the damage. As expected, the tree was a loss. Received a quote for complete removal of the tree and stump grinding to well below grade with a a guarantee to be able to plant another tree in the same spot. The quote was about half of what other tree services wanted for just removal with stump grinding extra. They also quoted replacement of the tree with another pear tree variety that is more resistant to wind damage. We signed off on the removal and stump grinding. We opted not to have the tree replaced, though the price of a 10 foot replacement tree was reasonable ($600 for a 10 foot replacement). Within a couple of days of the inspection and estimate, a crew came out and removed the tree and ground the stump. The tree was removed and the area was well cleaned of debris from the downed tree. Very satisfied. Would highly recommend and would use this tree service again in the future.

Description of Work
We had a bradford pear tree badly damaged in a recent wind storm - main trunk snapped with about 2/3 of the tree down. Called several tree services to take a look at the damage to see if it was salvageable.

Category tree service

1.0

08/28/2017


Ronald M.

We have been waiting for two months for the work to be done? While the sales call went very well, actually getting the work done is impossible. The firm must have learned their customer service skills in North Korea. They treat customers much the same as political prisoners in North Korea. Rarely return calls, make promises they have no intention of keeping, and never show up to do the work. There are two jobs right next door and they have never shown up.

Description of Work
Trim Maple tree

Category tree service

5.0

07/28/2017


Jan T.

After a big storm, a large limb fell from one of our trees. Another tree was practically split down the middle. Brown's came out the next day and gave us a very reasonable estimate compared to Gray's tree Service, which was almost double for the same job. Our tree was cabled and trimmed and the fallen limb was removed. The yard was cleaned up to our full satisfaction. We will use Brown in the future as necessary.

Description of Work
Cabling and trimming trees.

Category tree service

4.0

07/12/2017


Richard R.

This outfit provided a prompt estimate. They took care of setting up the service from JULIE, and contacted the power company since the tree was near power lines. Both shrubs and trees were removed and then ground out two days later. Work was fast and cleanup was OK. The billing system got confused since they sent invoices in spite of the fact that I paid on site by check.

Description of Work
remove a tree and large shrubs

Category tree service

5.0

06/07/2017


Erik P.

Great service - Ken is very knowledgeable and responsive. His team did a great job removing trees - one of which was 30-40 feet and hanging directly over our deck. Everything was cleaned up and the team was friendly and professional.

Description of Work
Three trees removed and replaced with two new.

Category tree service

5.0

06/01/2017


Geri S.

I called for an estimate, and an arborist was out the next day. The crew that came to take out the trees was efficient and professional. One of the trees was located in a small, fenced in side yard, in an area planted with perennials and shrubs. The workers warned me that there might be some damage to the surrounding plantings, but that they would be careful. I was very pleased to find minimal damage when they were done. The workers hauled away all the branches, and raked and swept the area thoroughly. The company's response time was terrific--I first called for the estimate on Thursday, and the trees were removed the following Tuesday. We would not hesitate to recommend this company for any tree removal services.

Description of Work
We had two trees removed.

Category tree service

5.0

05/17/2017


ROBERT V.

We were very satisfied with the work they performed.

Description of Work
They removed three trees...cut it up...stacked it...followed up with requested wood-chip delivery.

Category tree service

2.0

05/10/2017


Bill M.

When i decided to get this tree removed i Chose Brown because of the good service I ahd from them in the past which included the planting of three trees in our backyard along with peridocui tree trimming. As usual i got a quote very quick and they came out and removed the tree within a couple weeks. the issue started afterwards though as the crew did not have the machinery to grind out the stump with but said someone would be out in the next day or two to do the grinding. Two days turned into two weeks with no one stopping out. I placed a couple calls to them and lest a message that went unanswered (meanwhile an invoice showed up in the mail asking for payment on a job that wasnt even complete.) Finally i got an email saying they would be out within the week. That never happened which prompted me to leave more messages and emails that went unanswered like my previous ones. Finally someone showed yesterday and completed the job. So in the end it took 4 weeks to get the stump ground meanwhile I had to keep holding up my sod people until this was completed. With all the rain we have been getting it would have been nice to have had the sod laid 4 weeks ago. As a business owner myself I just cant tolerate bad customer service and non responsiveness. Going forward ill be looking for another company when it comes to tree service. Its a shame as they have friendly crews and do decent work...

Description of Work
Needed a small Pagoda Dogwood tree removed along with grinding out of stump.

Category tree service

5.0

04/29/2017


Jennifer B.

They actually had to come back. I think the price was fair.

Description of Work
They did some work in my back yard and front yard. It was tree trimming and they removed a bunch of weed trees.

Category tree service

4.0

03/13/2017


Anecita M.

They did a job but they have to come back to remove stump when the weather is better.

Description of Work
They cut down a big tree and lots of branches in the back yard

Category tree service

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover
    Emergency Service
    Yes
    Warranties
    Ask for Details

    Services Offered

    Pruning. Shaping. Tree & Stump Removal. Storm Damage. Cabling & Preventative Maintenance. Macro Injection. Landscape Design & Replacement.

    Services Not Offered

    Firewood

    Frequently Asked Questions & Answers about Brown Tree Service Inc

    How is Brown Tree Service Inc overall rated?

    Brown Tree Service Inc is currently rated 4.7 overall out of 5.

    What days are Brown Tree Service Inc open?

    Brown Tree Service Inc is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    What payment options does Brown Tree Service Inc provide

    Brown Tree Service Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does Brown Tree Service Inc offer free estimates?

    Yes, Brown Tree Service Inc offers free project estimates.

    Does Brown Tree Service Inc offer eco-friendly accreditations?

    No, Brown Tree Service Inc does not offer eco-friendly accreditations.

    Does Brown Tree Service Inc offer emergency services?

    Yes, Brown Tree Service Inc offers emergency services.

    Are warranties offered by Brown Tree Service Inc?

    No, Brown Tree Service Inc does not offer warranties.

    What services does Brown Tree Service Inc offer?

    Brown Tree Service Inc offers the following services: Pruning. Shaping. Tree & Stump Removal. Storm Damage. Cabling & Preventative Maintenance. Macro Injection. Landscape Design & Replacement.

    Are there any services Brown Tree Service Inc does not offer?

    Firewood