Jensen's Vac & Sew & The Sewing Store

Sewing Machine Repair, Vacuum Cleaners

About us

Additional address - 1508 N Essington Rd, Joliet, 60435. Additional contact name - Mary Jensen.

Business highlights

33 years of trusted experience

Services we offer

Repairs on most portable home sewing machines. Repairs on most brands of vacuum cleaners, uprights and canisters. Sales on NEW vacuums and sewing machine, sergers, embroidery machines and notions.

Services we don't offer

We do not make in home service calls, nor do we work on Commercial Sewing or Embroidery equipment. We do not offer repairs on garments.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Maureen S.
11/2015
5.0
sewing machine repair
  + -1 more
.
Description of Work: Cleaning and adjusting of my Babylock sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen S.
11/2015
5.0
sewing machine repair
  + -1 more
unknown
Description of Work: Cleaning and adjusting of my Babylock sewing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie Z.
05/2013
5.0
sewing machine repair
  + -1 more
It went great overall....the details of this visit are listed in the services performed section of this review.
Description of Work: I was having trouble with my sewing machine. I emailed and asked which location to bring it in for service and received a very speedy reply. I brought it in for service and the woman working listened to my issue and then looked at the machine I have, trying to reproduce the problem. My machine is not a very expensive machine, but it is fairly new and hasn't been used much. The woman worked on the machine, moving pieces and settings, trying to get the machine to act up because she stated that depending on the problem, she'd hate to have me pay a service fee if the machine was not repairable or if the costs would exceed the value of the machine. After playing around with it and then threading the machine, she sewed on a piece of fabric for a few minutes, still unable to reproduce the problem. She did say that some of these machines have poorly placed pieces that cause the thread to be threaded improperly or to come out of certain spots, thus causing the bobbin to have problems, which is the area our machine was acting up. She then proceeded to remove the thread from one part of the machine that she suspected and the bobbin problem occurred. Now, I don't know if we'll no longer continue to have that problem if we're careful to watch this area to be sure that the thread is threaded correctly and hasn't fallen off, but it was much better to have that advice given and not pay anything than to have paid a service fee and be told that. I will TOTALLY use this company again if I have future sewing machine needs. I love a place that is honest, trustworthy, and not out to take advantage of you and this company totally fits the bill of a positive and honest company. GREAT experience!!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Jensen's Vac & Sew & The Sewing Store
(deleted member name), Thank you so much for taking the time to write such a wonderful evaluation of your visit to our store. This is simply the very best type of advertising that there is, positive word of mouth from you. I am so happy that you were pleased with the service that we had provided, and hope to see you again, perhaps in one of our creative sewing classes? Thank you. Mary Jensen (co-owner The Sewing Store & Jensen's Vac & Sew)

Helen R.
04/2012
5.0
sewing machine repair
  + -1 more
This guy got them both going just right even though I was told they couldn't be repaired by other places. He is a natural with these machines. He is very good and quick. The prices seem very fair.
Description of Work: They repaired a 10-15 year old sewing machine that had problems that places before could never tweak. They also did the dame thing for an over 10 year old embroidery machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joan K.
03/2012
5.0
sewing machine repair, vacuum cleaners
  + 0 more
It was a minor repair, and it cost me $75 each. The service was quick. They did a very good job. I thought the price was reasonable. I would absolutely use them again in the future.
Description of Work: I used Jensen's Vac & Sew & The Sewing Store to repair our sewing machine and vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Jensen's Vac & Sew & The Sewing Store
Thank you for taking the time to post your experience with us. It is much appreciated. We strive to treat our customers the way we would want to be treated. Sincerely, Mary Jensen (Larry's better half)

    Contact information

    318 N Liberty St, MORRIS, IL 60450

    www.jensensvacandsew.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewing Machine Repair,
    Vacuum Cleaners

    FAQ

    Jensen's Vac & Sew & The Sewing Store is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 5:00 PM

    Jensen's Vac & Sew & The Sewing Store accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Jensen's Vac & Sew & The Sewing Store does not offer free project estimates.
    No, Jensen's Vac & Sew & The Sewing Store does not offer eco-friendly accreditations.
    No, Jensen's Vac & Sew & The Sewing Store does not offer a senior discount.
    No, Jensen's Vac & Sew & The Sewing Store does not offer emergency services.
    No, Jensen's Vac & Sew & The Sewing Store does not offer warranties.
    Jensen's Vac & Sew & The Sewing Store offers the following services: Repairs on most portable home sewing machines. Repairs on most brands of vacuum cleaners, uprights and canisters. Sales on NEW vacuums and sewing machine, sergers, embroidery machines and notions.
    We do not make in home service calls, nor do we work on Commercial Sewing or Embroidery equipment. We do not offer repairs on garments.

    Contact information

    318 N Liberty St, MORRIS, IL 60450

    www.jensensvacandsew.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 5:00 PM