RC Concepts

We are a small business run by two partners, Chris Harris and Rob Burgert, who between them have over 40 years' experience in all types of remodeling, construction, and home maintenance and improvement. At times we do employ additional subcontractors depending on the size of the job and timeline. We provide free estimates and will also work on a time and materials basis at a fixed hourly billing rate. We take payment through PayPal, cash, or check currently. We plan to add credit card payment options in the future. We do not provide financing, but we will work with your financing company to help you secure your financing. Our process includes seeing your project in person to give you an accurate estimate, at which time we will measure, discuss materials, timing, and budget. We will then either give you an instant quote on the spot or provide a more detailed quote within a week depending on the scope of the work. We typically ask for a down payment before we start work which can be anywhere from 25% to 50% depending on the size of the job. For example, if we quote you a price of $2,000 for your project we will ask for $1,000 down. If the quote is for $10,000, we will ask for $2,500 down to start. Additional payouts will come at completion of specific stages. With smaller jobs under $500 we typically will ask for payment upon completion with a signed contract. Change orders are initiated by the customer and billed with the last payment. All change orders are approved and signed off by the homeowner before the additional work is incorporated into the project. For homeowners who are not familiar with the remodeling process, we are happy to sit down and discuss all the steps involved and materials. We will even help the homeowner shop for finish goods like flooring and tile. For instance, some types of tile are preferred for some applications than others. We use our expertise to assist the homeowner with those choices.