RJ Graham Plumbing Inc

Came in on time, installed toilet in about 45 minutes. Cleaned up and took big boxes along. Overall, these guys are friendly and get straight to business.

No problems - the blockage was about 60 feet from the sink and was flushed out. Plumber was Steve; he was on-time, professional and continued working until he was confident the blockage was clear. I feel the price was fair and contacted R. J. Graham Plumbing again to have a laundry room faucet replaced on May 12th, 2014. The plumber was Steve again; price was fair and he did an excellent job. I intend to call them one more time to fix another plumbing issue we have in our home.

They did exactly what they said they are going to do. They have a couple of small things to do later. They came up on time. They were tidy and efficient. We are going to use them again for some additional plumbing work.

I am very happy with the service, as it has solved a problem that we have had since we moved into the house. The technician came and gave an estimate on Saturday and they installed the system that Monday. He installed the sump (which is whisper quiet) and the backup and it took about 6 hours total including the trench work. Since the installation we have had several heavy rains and the system worked as advertised. While the company did not have the ?cheapest? price we did not want to skimp on quality or service. I would recommend this company to anyone of my friends or relatives and I found them here on Angie?s list.

RJ Graham Plumbing was an impressive company to work with. I had an appointment with them for next week, but my leaky sump pump got worse yesterday. I came home from work to a lot of water in the basement. I called to see if they could come out the next day instead of the following week. They returned my call, which was after normal business hours, almost immediately . They were able to schedule a plumber to come out with extremely short notice today (the day after I called, a week ahead of the original appointment). I was so impressed right off the bat with this excellent customer service! Then, today the plumber came, he was punctual, professional, courteous, answered all of my questions, and fixed the sump pump quickly! The price was very reasonable, and we are so grateful that they were able to fix our sump pump. Thank you RJ Graham Plumbing! Will call you for all of our future plumbing needs!

I'm looking over my reviews and re-thinking some initial feedback. These guys did good work, were friendly, etc. I have no issues. In f act, I changed the recommendation from No to Yes. and tweaked my rating. That said, I do think this offer is a bit disingenuous. All installations need to be fitted. Almost all water heaters are old and use older connections. I don't think my setup was special. Thus, you cannot really get a water heater for $800. At $1000, it's still a good deal, but you may want to go with your normal folks at that price.

I was very pleased with the services provided by RJ Graham. They made three trips to my house, one to assess my problem and two more to do the work. Each time they were professional and efficient and took the time to explain what they were doing. I really appreciate the fact that they worked around my schedule without alot of lead time. They replaced my sump pump on the first trip. I later decided to fix the second problem I had which was a hole in the sewage basin that was causing the basin to fill with ground water. They came back a second time to do this work. The quote they provided to dig up the sewage basin, replace with a new one, hook everything back up and pour new concrete around the pit was only 1/3 of what others wanted to charge me to do the same. Yeah.....I'm happy!

I wrote the service via Angie's List pm after the service made initial contact via pm, and never received a reply. However after calling, I found out they had a technical challenge on their end, and the receptionist was very polite, nice and helpful- so I am willing to give them the benefit of the doubt. I had a problem with their original scheduled time, and they went above and beyond to accommodate me. This is a small company- maybe half a dozen people or so, small enough to really listen to the customer and be helpful without the "big business" mentality one so often sees. Very pleased with the service- enough so that if there comes a time to need their service again, I will surely call them.

Things went well...They successfully rodded the sewer line within about an hour. Steve was very professional (and also has a good sense of humor !). No other details to share. I have used RJ Graham for other work in my home since this time, and they did an excellent job (I had a utility room wash tub installed, old water softener removed, and new water heater gas line and water lines installed. They gladly took away my old water softener and worked without breaks until the job was done. Pricing was competitive and reasonable.

Everything went well, he was on time and professional.

It very well. Took the time to explain what my options were and would likely be my best bet.

Installed new ejector pump and reset toilet in just over 2 hours. Lowest price out of 3 contractors that I contacted. Very professional and knowledgeable. Answered all my questions prior to installation as well. Will definitely use for future plumbing needs.

Arrived promptly and efficiently replaced the leaky heater that presented problems which they handled very professionally.

Overall, I was pleased with the work. The gentleman arrived promptly, was courteous and friendly. He flushed the hot water heater, and checked for a gas leak in our hot water heater that we asked for. During the inspection, they recommended a new sump pump, and fixing the water spout in our shower that was sticking out a little far from the wall. He was professional, and everything was great. For replacing part of a pipe in the gas line for the water heater, I thought the price was at least double for what he ended up doing. He did fix a sink handle fixture at no cost, so that mitigated some of my cost issue, Overall I was pleased and would recommend and consider them in the future.

Great professional service, turns out we didn't need a sump pump and the man went over possible alternate options. I will pay the $69 for the visit separately.

We called our usual plumber but he could not till the following monday. We were worried that the leak could get bigger by then. The man came out within the hour. Assest the problem end told us the kitchen faucet was leaking and two copper elbows has failed. We agreed on the price and he quickly repaired the elbows and replaced the faucet. He cleaned up all I asked him to & took care of the rest. It was sloppy outside so he wore shoe covers.

They do good work and very professional but the only thing they are very expensive.

The Plumber did an outstanding job.

Showed up on time. Executed the installations in a timely manner. Left the work area in good order.

Professional, honest, fair. I got a consultation, sought out other opinions/options just to satisfy my curiosity, and they're assessment was correct, their price competitive, and they're products and service are better than most. Great value.

Went great. The price was less than my regular plumber.

Steve was my plumber and was very punctual and pleasant. He fixed the problem and guaranteed his work for a year. I would defiantly recommend RJ Graham Plumbing.

Work was performed by Ed as described. It was $100 more than anticipated because Angie's List did not properly communicate my needs to the plumber. However, I'm pleased with the results. Can't wait to move to the next step of remodeling the kitchen!

I used RJ Graham Plumbing twice. The first time was a pleasant enough experience. Two people showed up to assess and fix the problem. All the work they did the first time seemed reasonable. They arrived on time. They were polite. They were professional. They did work hard to recreate the water flow and isolate the problem. Water was all over the carpet and coming from the bathroom. They figured it was probably the toilet wax seal as soon as they lifted the toilet and saw the pipe. However, we had already booked a camera inspection with them to diagnose the problem and they had brought out the equipment so I ended up paying for that and the wax seal. Obviously, they can't see through walls or the floor. They did do a good job of trying to isolate the problem and they were nice. It ended up costing a bit more than I would have like but they were profession. The problem was fix and remains fixed. So when I had another problem coming from the same bathroom. I called them again. They did fix the problem the first time and they were professional. We believed the water was coming from the bathtub. We had already ran water ourselves to isolate the problem. Waited a long time until things dried up then ran water only from one source for a long while. We were pretty confident having done this over several days that it the water problem was when we took showers. Called RJ Graham again. They changed there policy, instead of free estimates, they charge $80 if the person is at the home longer than 30 or 40 minutes. Although, I could have called a different company to get a free estimate, I was happy with how they treated me the first time. This time, a worker arrived again, on time. We told him the issue and about the tub and past history. He did run water for 30 to 40 minutes from the toilet, sink, and shower to isolate the problem but really didn't seem to be paying that much attention. He seemed to just be running water. Had an attitude and didn't seem like he wanted to be working that day. We after touching a small pipe that screws into the wall from the shower head, he concluded it was that pipe that was leaking. We didn't believe that this could be it and told him. It was like a bathtub had emptied on our carpet. He pointed to a small drop of water on the pipe and said he was sure it was that. No water damage was evident anywhere near from the top of the pipe down both side of the wall (shower side and the side of the other room). We told him it couldn't be it, but he was agrumentive and insisted he was a professional with many years of service. He said, it was cracked and he could replace it for $20. So unscrews the pipe and shows it to me. He points to a manufactures seam in the pipe and tell me that its a crack. I fill the pipe up with water in front of him and show him it holds water without leaking. It's just a tiny pipe. He then takes a wrench to try and press the pipe open to expose a crack. But, no crack is there. Why? Because there isn't one. STILL he goes ahead and screws a new pipe it that takes about as long to put in as screwing a light bulb. Then he acts like he fixed it. And charges me the $80 plus the $20. So, what upsets me, is that he was rude and that he knew he didn't fix it and acted like he did. I knew when I called them I was going to pay $80 anyway, even if they didn't fix it that day, just for coming out. The extra $20 was only annoying because he knew that I didn't need a new part once he saw the old part. Obviously, wasn't the problem. At this point, I did not necessarily expect him to know what the problem was, again, he can't see through walls and floors. But he was rude and he absolutely knew that nothing was wrong with the pipe. I called a friend latter that day. They came out, cut a whole in my drywall, located the problem on a drain cap had water backing up out of it and all over the place. Bathtub full of water backing up and running down under the tub and under the carpet. Not a drop from where he touched his wet hand to a small just fine pipe. To sum it up. Had good service the first time. Second time, had someone who appeared disinterested in working and acting like they fixed a problem rather than telling me they didn't know and would have to do something else to figure it out. Remember, the first time I was willing and paid for the camera. The second time, they could have cut my drywall and unclogged the drain and made more money than the $100 they charged me anyway. Bottom line, first time good service. Second time, very disappointed.

My initial contact with RJ Graham was for slow draining of a tub and bathroom sink shortly after purchasing a new house that had been remodeled, but previously been sitting vacant for a number of years. They were able to send someone out within a short time of my call. The plumber who arrived was professional and friendly and cleared the drains. He explained that a drum trap on the tub was going to need to be replaced at some point and gave me a quote for the work. My second contact was to have the drum trap replaced. They again were prompt about showing up on time for the work. Replaced both the trap and a laundry tub and honored the previous quote. Once finished, he left the area neat and clean and took the old laundry tub with them so I didn't have to deal with it. My third contact with them was a partial blockage on the sewer line leading out to the main line. The plumber arrived quickly and made multiple attempts to clear the line. Due to the house sitting dormant for many years, there was ample opportunity for tree roots to compromise the line, and it was unclear whether they were dealing with a collapse. During rodding they discovered the existing cleanout was not done correctly and made their job more difficult but not impossible. They were able to isolate where the blockage/potential collapse was, but due to distance weren't able to clear it. At this point they decided they would need to dig to identify and fix the problem and had exhausted other solutions. I was given an estimate and gave the go ahead. They secured permits and inquired with the city regarding trees on the property and easement to make sure they knew what they were working with. They called Julie to make sure it was safe to dig. They handled everything. They did their best to minimize damage to the lawn and any landscaping. In the end, they were able to clear the line and installed the existing cleanout correctly. They added a second cleanout by the treeline to make future maintenance easier and they honored the estimate. I have been extremely happy with RJ Graham Plumbing because they were conservative and methodical in troubleshooting the issue and were very communicative and patient in answering my questions throughout. The two plumbers and apprentice I dealt with were all professional and friendly. I have a high level of confidence in RJ Graham being able to handle any plumbing problem I could come up with in the future.