RJ Graham Plumbing Inc

Rob was prompt and efficient. He was able to dislodge the clog and we are pleased. He rodded the the with cable and water running. No debris was on the cable when it was retracted.

Great, fast quality service. Would recommend!

This went very well. I am the out of state property manager for this family owned home. I found this team communicated well, Was clear regarding the issues and extremely helpful. The previous repair quotes I had obtained ranged from $4400 - $18,0000 without the other company even clearly communicating the issue to me. They just wanted me to hurry up and write a check since raw sewage is clearly a health and safety issue and my niece resides in the home. I felt that Steve and his team were clear and most importantly honest. They wanted to be paid for the work they were going to do but not based on how urgent the job was for us. Fred and Steve both made sure that they had fully assessed the situation and that I understood what the issue was and how the issue was going to be fixed, They even dug up a few extra feet of the line to be sure nothing else was wrong. Everyone was pleasant including the young lady in the office! I will use them again and recommend them to my friends and family.

It went very well. They are dependable and the price was quoted correctly.

Told representative over phone our problem with the clogged drain. We flushed toilet, waste was coming back up through the shower drain. She dispatched plumber. Plumber looked at the drain, went into the basement, looked around outside. Plumber said he could not get to the line to unclog the drain, and that he would need another plumber, which would not be available for 2 more days. That would cost $500. Desperately needed this bathroom to work, as my elderly parents were stuck living on the first floor of their house. My 93 yr old Father then called his handyman who poured Draino into the clogged drain, and the next morning, their drain was unclogged & working! I also asked this plumber if he could fix the faucet in my folks upstairs faucet, he said he would look for the parts, and also if he could replace another faucet/fixture in another bathroom. He said he would have to get back to me with a quote. When he called back, I informed him we no longer needed him to unclog the drain, as it was now working thanks to Draino,. When I asked what the price would be to install the bathroom fixture. He never gave me a price, and said he would get back to me, which he never did. A few days after he left, I discovered water was now leaking under the bathroom sink, on the faucet he looked at for "parts". Almost 2 weeks later, I went into the basement and discovered he had removed a panel from the ceiling, which was WET (in other words water was leaking from the bathroom that had the clogged drain) & he put that soaked dirty panel next to a very expensive rug we had rolled up into the basement! He never mentioned that the water was leaking, or else he tried to do something that caused the water to leak when trying to assess the clogged drain. I paid $89 for a plumber that did more harm than good . I ONLY selected this plumber solely based on the high rating on Angieslist. I would never use this plumber again! I am also thinking twice about these Angieslist referrals.

They contacted me promptly and suggested I request a refund from Angie's List, which I have.

They were prompt, on time and courteous. They did not warrant their work because they told me I needed a pipe changed out in my tub and I would not pay the $600 they wanted for the work. They did open up the drain in the tub but blamed the issue on the pipe that leads to the lower level. That is a trap which they say now is not used (the house was built in 1964) and that it would need to be replaced for the roding to be warrantied.

So basically I wanted a simple small sink connected in my garage. The pipes were already there, supply and drainage. The sink was there, the kit was there, I shut of the water and had it all ready. All he had to do was weld two connector pieces onto supply pipes and glue the drainage pipes which were provided. Experienced plumber would knock this out in 30 minutes. He quoted me $300. When I asked why so much he kept repeating that he is licensed. Wow, that is more expensive than some attorneys. Ridiculous, I found a local guy who did it for me for $50. Rip off !

They were able to come out within a few days, they showed on time, and they did a good job of installing the new water heater. Additionally, they left the basement clean before leaving.

Rob was very friendly and professional. Came back out to assure the job was done correctly when we had a question. Very responsive office & plumber.

I had no water pressure in kitchen sink. JIm came and said it was probably in the faucet. He explained the options and took a few minutes to check it out before replacing the faucet. It turned out to be a rock in the faucet from water main repair on the street outside. Jim was great. I'd use them again in a minute, highly recommended.

I was contacted right away, the appt was set up within the week. Rob came in installed to toilet, no trouble at all. It was so easy and they were very professional. They took my old toilet away and even cut up the box my new toilet came in and disposed of that as well. They are my new go to plumbers. Great job!!!

Final invoice is not broken down into labor, parts, etc. just one price so the customer does not know exactly what he/she paid for. I realize the customer gets an estimate before the job and has to sign the estimate presented but that is not the same as the final invoice which in my opinion should show the breakdown. The repairman was excellent, came early and very very respectful and capable. I don't think there was a discount or similar advantage for being a Angie's list member and there is no way of knowing since the invoice was not broken down. Initial response to our inquiry was very rapid and same day.

They installed a water heater and it took the one individual that came out a few hours to finish. However, it seemed like every detail he noticed added $100 to the price right away, so I'm not sure if I'd use them again. The unit has held up fine since they came out to do the work and they were overall professional -- he actually refused a tip.

I was charged $850. Yes, I was told it was a flat rate but I was also lead to believe it was going to be a MUCH bigger job. Worker arrived & was done in about 2 1/2 hrs. He claims it was longer but it wasn't. When he left the pool heater didn't seem to be working. I went to bathe my children later that night & surprise the hot water heater didn't work either. I wasn't thinking that they'd be open so my husband and uncle spent over an hour working on it. I called to complain and they did offer to come out that night but I opted to have them come in the morning. I also complained about the price and was told we could discuss that when they came out the next morning. The man who did the job the day before was the one who came the next day and he was able to restart pilot lights easily. He Explained the price was that high because they have to pay for their truck, gas etc and which I understand but that price is still outrageous. No money was ever refunded. Will never use them again.

Very well. Was more complicated that I could handle as he had to cut off an old pipe & solder on a new one. In and out in under and hour; no mess. Works fantastic!

He showed up right on time. He took care of the problem and even honored the Angie's list deal that was on the site. He also made some suggestions to avoid the problem in the future.

Steve was great; we had very specific requests regarding valve placement and configuration due to some imminent remodeling, and he worked with us every step of the way. He was careful, thorough, and very respectful of our home. He also observed that we had a sewer cleanout in our driveway (which we knew) and that it was put there for a reason (which we hadn't thought about). One his suggestion, we also rodded our sewer because it hadn't been done in at least 10 years. We were very happy with our service from beginning to end.

they are just an excellent company and I will continue to use them.

When I made my initial call to RJ Graham Plumbing for a quote, the owner gave me a significant amount of information about the do's and don'ts when buying a new toilet. Armed with good information, he encouraged me to call around to other plumbers and to be very specific when I made those calls. After making a few calls, I realized not only did he give me the best price, he was also the most helpful. When they came to install the toilet, they were very prompt and courteous. They got right to work and cleaned up afterwards. They removed the old toilet and hauled it away so it did not have to sit in my driveway until garbage pick-up day. A few months later, the toilet began to run, so I called RJ Graham Plumbing. They were busy with other jobs the day I called, but scheduled an appointment to come check the toilet the very next day. Again, they were prompt and courteous and the problem turned out to be a very minor one....the water level was set too high for the toilet. I felt silly for calling for something that was so simple but they never made me feel that way and there was no additional charge for the visit. They truly seemed happy to help. I will definitely call them when I am ready to replace the other toilet in the house or for any other plumbing needs that arise and I would definitely recommend them to my friends and neighbors.

They never called or showed up, they might have called a few days later...you really think i was going to answer or return and message they left.

I think it was fine I can hardly remember what they did. I had purchased one of their coupons and prepaid services when ever I wanted them to do something and it was fine they did a great job.

I had a bad experience with them. They have a bad attitude. I wouldn't use them again and I wouldn't recommend them at all. The man that came to give the bid he was great and that's why I went with them. The man that came out to do the work had an attitude. I was not happy. He was here last time that they predicted and it was expensive. He didn't want to do the job and he complained the whole time he was here. I had a contractor that I contacted and he tried to get involved but it didn't do any good. I don't want them contacting me again because it would not go well. They came when they were supposed to.

Excellent and all work gone as promised. I was always informed of the work. When they finished, all was clean.

It was very good. They passed all instructions that were required. I would use them again.