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A Professional

Appliance Repair - Small

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

charles P.
02/2015
1.0
small appliance repair
  + -1 more
They claimed that our house electric voltage was spiking and damaged the furnace. They did a trick with their voltage meter to pretend that the voltage was constantly changing. The technician called himself "Tommy". He called a man at the office and put him on the speakerphone. He was part of the hoax, too. They refused to honor our warranty. Tommy said the circuit board was burnt out and he wanted $1,000 to replace it. We were very suspicious and asked them to leave. The house electric was tested after they left. The voltage meter read a constant 120 volts! There was nothing wrong with our house electric! Furthermore, there was nothing wrong with the circuit board. The ignitor was replaced and the furnace now runs fine! It was a $41 part! A Professional is a criminal enterprise!!!
Description of Work: They installed a new furnace previously for almost $4,000. They gave a 5 year labor warranty and a 10 year parts warranty. It broke last week, they came out and refused to honor the warranty. It was clearly under warranty. Instead, they tried to con us out of $1,000.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,000

    Contact information

    9930 West 190th St.C, Mokena, IL 60448


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair - Small

    FAQ

    A Professional is currently rated 1 overall out of 5.
    No, A Professional does not offer free project estimates.
    No, A Professional does not offer eco-friendly accreditations.
    No, A Professional does not offer a senior discount.
    No, A Professional does not offer emergency services.
    No, A Professional does not offer warranties.

    Contact information

    9930 West 190th St.C, Mokena, IL 60448