Around The Town Heating & Cooling Inc
About us
Around the Town Heating & Cooling Inc. is a customer-focused heating and air-conditioning company. We employ highly trained, certified craftsmen to give you the best service in the Cook County area. From the professionalism of our sales engineers to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. LIC #033508-06. Additional Phone: 312-243-9896.***We always strive to promptly service Angie’s List Members. When we experience extreme weather conditions the task of servicing everyone in need is difficult. We sincerely appreciate your understanding.***
Business highlights
Services we offer
Hvac sales and installations, a/c tune ups, air conditioning, boiler to forced air conversions, boilers, furnace tune ups and storm damage assessments, furnaces, humidifiers, maintenance agreements & many more including financing., unico and space pak systems
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 4% | ||
| 0% | ||
| 4% |
I had 3 companies out to do an estimate:
1) a high velocity AC system. Very expensive and did not address my furnace issue at all.
2) a larger local company that sent a sales person and they immediately began working up a quote to "size up" the AC
3) Ed from Around the Town came out and spent time looking at the existing system and diagnosing the real problems that I had.
Ed was the only one who not entirely in sales mode 100% of the time. His first order of business was to figure out how to properly solve my problem. I had a feeling that my duct work was wrong, but I did not mention it to the people who came out to bid on the job to see if they knew what they were talking about. Around the Town were the only ones to suggest that putting in new equipment was only part of what was needed.
We had no cold air return on the second floor. One of the vents on the second floor was capped. We need 1 more (ideally 2 more vents run to the second floor). And we also had to redesign the main plenum in the basement to create sufficient back pressure to properly feed the second floor.
I was very pleased with his diagnosis and his plan of attack made sense to me. Some of the details could not be worked out until we got a better look behind one of my walls, but Ed had a few ideas, so I was confident we could make it work. His quote was competitive compared to the other companies and was still a great value even with the extra work that needed to be done.
We had a slight delay getting the system in, but the issues were properly communicated and a week later we were up and running and the system was very effective. He selected equipment that was appropriate for my space and budget. Compared to the competition he was selecting high quality (Trane) but lower cost options and not pushing me to overdo it with an expensive multi-staged furnance or oversized AC unit that would be overkill for the size of my house and our usage patterns.
Ed helped me prepare all of my rebate paperwork and got it back to me quickly.
We did have one issue with the condenser losing coolant later in the summer, but Ed and his crew came out and quickly resolved the issue free of charge.
Overall, I'm very happy with the new system and plan to call Around the Town for any HVAC needs in the future.
Update Mar 2013
Ed called up to remind us that there was a tax credit that we qualified for in 2012. Much appreciated!
"Member THANK YOU FOR THESE KIND WORDS ABOUT THE SERVICES WE PROVIDED TO YOU AND YOUR WIFE, AS A SMALL HVAC CONTRACTOR WE CAN GIVE PERSONALIZED ATTENTION TO EACH AND EVERY CUSTOMER THAT IS WILLING TO LEARN ABOUT THEIR HVAC EQUIPMENT. ADAM, YOUR WIFE AND YOURSELF WAS VERY RECEPTIVE TO LEARN ABOUT YOUR BOILER AND WHAT TO LOOK FOR AND HOW TO CARE FOR THE BOILER, HEATING AND COOLING EQUIPMENT IS EXPENSIVE, SO MAINTENANCE IS KEY FOR KEEPING YOUR ENERGY CONSUMPTION DOWN AS WELL AS REPAIR COST. OUR GOAL IS TO GET YOU FIXED UP AND THEN DO YOUR YEARLY MAINTENANCE, WE ALWAYS AIM TO PLEASE. THANK YOU AGAIN FOR THE WORK AND TRUST. ED P. RECEPTIVE"
Ed came over Friday for a service call, explained what was needed to get the old furnace up and running again and without prompt he explained my hot air vent system inefficiencies. I decided to go with Around the Town to install a new 95% efficient furnace and update the hot air vents. Ed came back Saturday and in one day completed job at the agreed price. He did a great job and I will absolutely use them again.
"THANK YOU MEMBER FOR TRUSTING ME ON THE QUOTE I GAVE YOU AND ALLOWING US TO REARRANGE YOU DUCT WORK FOR PROPER AIRFLOW FOR YOUR NEW FURNACE TO WORK PROPERLY. BELIEVE IT OR NOT SOME HOME OWNERS AREN'T OPEN FOR SUGGESTIONS TO IMPROVE THEIR HEATING AND COOLING EQUIPMENTS ABILITY TO WORK AT ITS FULLEST POTENTIAL. YOU ON THE OTHER HAND WAS WILLING TO TRY IT AND GUESS WHAT? IT WILL WORK. NOW IF WE CAN FIGURE A WAY TO GET MORE RETURN UPSTAIRS YOUR SYSTEM WILL REALLY WORK THAT MUCH BETTER. THANKS AGAIN FOR THE WORK. ED P."
"Thank You for allowing our company the opportunity by installing your new Trane air conditioner and Thanks for the kind words. P.S. I hope your new borders works out for all concerned. Ed P."
Ed and his crew installed the new AC unit in about a half day. They were on time, and very professional with all of their work. Everything was cleaned-up when they were done.
After a 2 weekends of intense heat, the AC unit they installed has worked perfect. I highly recommend ?Around the Town? for any type of heating/AC needs.
Ed arrived at 9am sharp. When I answered the front door, he didn't even come inside, he asked if the unit was around the back and when I said "yes", he immediately headed for the backyard. He quickly diagnosed the problem as a freon leak and refilled the unit. He then came inside and checked the unit in the basement. He stated although my unit was very old (original unit when the house was built in 1982), it was in good working condition. He suggested adding some stop leak which had worked wonders on many older units he had serviced. I told him I would definitely be willing to give it a try.
While writing my receipt, Ed asked how I had heard of his company and I stated "Angie's List" and he immediately gave me a discount. I am glad he asked because I never would have volunteered that information since I often can't find companies on Angie's List who are close enough and willing to service my area (suburb of Chicago). Ed was very knowledgeable, personable and very professional.
Overall, my experience with Around The Town Heating and Cooling was GREAT and I would highly recommend the company!! I plan to make them my company of choice for all my future heating and cooling services.
"Member, it was a pleasure serving you, customers like you make our job servicing your heating and air conditioning needs interesting and enjoyable, Thank you for allowing us the opportunity and Thank you for these kind words, Sincerely Ed"
"Member, you being new to the Midlothian, IL. area, and that you recently purchased your home can lend a concern to whom to trust for service companies, your choice to use Angies List to find a contractor worked out for you and our company, Thank You for giving us the work, we really appriciate it. Ed"
"The both of you were very accommodating, the customer helped get the garden hoses untangled so that we had water to clean your air conditioning system Thanks, interacting with you on the phone while you were at worked help get the system put back together and we always welcome customer interaction whenever we can receive it, , due to the fact your furnace and air conditioning system is reaching its end of life stage we were glad to give you a couple more years on you’re a/c system until you are ready to replace the system, the cleaning and charging the unit with Freon r-22 and the stop leak we installed should alleviate loss of Freon in the next year or so until you bite the bullet and replace the system. Thanks for calling us and Thanks for this kind review. ED"
"Thanks for allowing us the opportunity in giving you a estimate for your new HVAC system, Selling HVAC systems should always be about decent products and fair pricing, the customer asked me to help him out concerning pricing and quality of products and Trane equipment is the best in the business. We are aware that rehabing a home, budget seems to run amuck so therefore our price to you for your HVAC system should have help keep your budget intact, Thanks again, Ed"
"Thanks for the kind words on Angies List, I would to say Congratulation’s on your new baby, good job.. Brad working for you is always a pleasure, customers such as yourselves make our job servicing your HVAC and Plumbing needs a pleasing experience, Thanks again for your patronage and make sure you check your furnace filter monthly. Thanks ED"
"Thank you for the review and Thank you for giving us the work. It was a pleasure doing business with you and your husband. Dont forget to check and change your furnace filter monthly. Thanks again, ED"
"Dear Members, Thank you for these kind words and thanks for giving us an opportunity in servicing your heating needs, We don’t take all the credit for giving you heat, you help greatly on getting the part for the furnace by getting us all the pertinent info we needed in securing the part. Thanks again for the review, if you need our services in the future do not hesitate to call, enjoy 2012. ED"
"Member, Thank you for this kind review, we always strieve to to do quality work at affordable pricing for regular customers as yourself and for new future customers. Thank You ED"
"Member, customers like you make performing our duties a no hassle challenge, it is always my pleasure serving you for your heating, cooling and plumbing needs. Yours Truly, Ed Pavlick"
"Member, I bet your enjoying the nice weather in Cali, Thanks for this review, we enjoy working for you, if any problems arise feel free to call, anytime Thanks again ED"
"Member, Thank you for being honest and accurate about our services we had offered to you, if we can be of any assistance in the future don't hesitate to call, ED"
"This was an unfortunate case of misunderstanding between this member and my company; for which I am sincerely apologetic. The original call was placed for a boiler cleaning/tune-up, however when my tune up service guys got out to the member’s apartment building, the boiler was not functioning, matter of fact the boiler was disconnected and not operational at all. We did not charge this member. My hope is that in the future we can interpret these types of misunderstandings before they happen, because our number one goal is customer satisfaction."
The roofing contractor originally quoted 1 hour to complete the roofing work and so the A/C guys were going to stick around to put the A/C's back together after completion of the roof work. When it actually came time to do the roof job, the roofing guys said it would take 5 hours. Ed and his team were very flexible and were willing to come back later in the day to reassemble and recharge the A/C units without additional price or hassle.
Ed and his team continued to help troubleshoot the A/C units when problems arose during their restart. They acted quickly and efficiently and got all A/C's working in a timely manner.
When a problem (caused by the roofers) was identified the next day regarding the A/C's, Ed and his team once again came out very soon after being contacted and corrected the problem.
"Member, I can't thank you enough for allowing our company and my guys in performing the work on your home. It was a pleasure working for you and your wife, and your new baby, your mother and father in law were very nice as well. I hope the roofers corrected your leaks and if we can be of any other assistance don’t hesitate to call. Ed"
"Member, thanks for the work and this kind review, make sure you change your humidifier pad annually. Thanks again ED"
"Hey member, hows things with the new house, did you finally build that big room addition? If so I hope you and your wife and new born enjoys it. Thanks for the work and this review. Hows the lawyering business going? Sincerely Ed"
Licensing
State Contractor License Requirements
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FAQ
Contact Information
4912 135th St, Midlothian, IL 60445
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