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DrainTech

4.2(
10
)
Sewer Main Clearing, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,

About us

For more than 40 years, our family owned and operated company has provided reliable and cost effective Sewer and Draining cleaning services throughout the Chicago and Fox Valley area. We are a third-generation service provider that has EXPERIENCED all types of sewer issues. And, FIXED them ALL ! Draintech Only employs the finest technicians with ONE goal in mind, OUR CUSTOMERS NEEDS ! We possess the knowledge to fix a multitude of issues quickly and efficiently. At DrainTech, we recognize that some of the most important functions of your property are your Drain systems. These systems are vital to the way you live, and even to the health of you, your family, and your guests. Though such issues as sewer backups and broken or frozen lines may be unpleasant, they should never be ignored. Sewer problems can cause health hazards..... But, more importantly, an unaddressed issue can lead to greater damage, to an already existing problem. Ultimately, a small Drain problem has the potential to cost you a small fortune. We want to help you avoid these potential costly and hazardous issues, by structuring a game plan and a fair budget that suits the clients needs. No matter what the issue may be A sewer back up ? Or, a sump pump failure ? We offer our around-the-clock emergency services to all of our residential and commercial clients. Our flat-rate pricing means we charge by the job, NOT by the hour !!! Rest assured, that we will provide YOU with all the knowledge to understand exactly what YOU, our customer is getting for the money you are paying us ! AND, You will know what the cost for our services will be, before we begin any work. Our expert technicians are determined to provide the best service available. From cost-effective solutions to modern equipment that gets the job done ! We are ready to resolve your Drain issues today ! And, you will Speak directly to the owner, (Thurman Dotson). We look forward to hearing from you. Best regards, T. Dotson

Business highlights

Emergency services offered
33 years of experience

Services we offer

Drain and sewer cleaning. Uses Licensed Subcontractors for general plumbing services.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.210 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
0%
2
10%
1
10%
Write a review
Showing 1-10 of 10 reviews
Phillip M.
Jun 2019
1.0
2 months after the manhole was rebuilt cracks started appearing in the concrete pad around the manhole. The concrete was rated 10,000 psi and the work guaranteed for life. 6 emails from the purchasing manager and controller and numerous phone calls over 2 months failed to elicit the courtesy of a callback. The fear is the water will infiltrate the manhole shell through the cracks and damage the new manhole. The work cost $8,775.00. T Dotson's Draintech does not stand behind their work. They run and hide!
Lucille R.
Jan 2017
5.0
Yes, I recommend this pro
My basement flooded and with no notice i called draintech and they came out immediately! The service was outstanding, fast, and professional. Mr.Dotson walked me through everything and I am extremely satisfied with the job done. I would highly recommend draintech to everybody.
Response from DrainTech
"I cannot thank you enough for those kind words ! Everytime I do a job its first and foremost "Empathy" for the customer. I believe that what I do for a customer, is how I would want to be treated if I were in their place ? Customer satisfaction is and will always be my #1 priority !!! And, that is what I am passing on to my sons.... My kids and myself appreciate every customer that contacts Draintech Plumbing !"
Andreas S.
Jan 2017
5.0
Yes, I recommend this pro
$700
Very friendly, on time and communicated well.  He only replaced parts which were needed for the problem.  One of the best home repair experiences I have had.  Thurman was very friendly and knowledgeable.  This repair was needed on a Saturday and there was no hesitation for him to come out on a very cold Saturday morning.

I would recommend him to friends and family.
Dan V.
Jan 2017
5.0
Yes, I recommend this pro
Thurman did a great job. He used a backhoe to dig up behind my front planting beds with bushes, sprinkler heads and underground drain pipes for the downspouts. There was no damage done to any of the obstacles. He was a master with the machine. The pipe was sheared off from the foundation wall. He cut out the damaged section and installed a new PVC connector with a new cleanup. All was completed in about 4 hours. Guaranteed for 10 years I was expecting a large expense and his price was much lower than other estimates I had gotten. I definitely recommend his work,
Response from DrainTech
"I strive to do every job with the utmost respect to the customer! I take pride in teaching my son, Lucas this business and doing things the proper way and that is why I appreciate these great reviews."
Matthew R.
Nov 2016
5.0
Yes, I recommend this pro
$300
Friendly and effective in fixing a leak that other plumbers couldn't.
Response from DrainTech
"Thanks (Member name removed)"
Carmela R.
Nov 2016
5.0
Yes, I recommend this pro
$500
Very clean with everything he did and explained everything he was doing before he did it. Fixed problem at a reasonable cost.
Trisha Y.
Nov 2016
5.0
Yes, I recommend this pro
$600
This guy was awesome! We had a bad leak that was going from our first floor bathroom to our basement. Fast response, the owner himself was out here within a couple of hours. He was able to pretty easily identify a pretty tough problem (corroded pipe in the wall), an saved us a ton of money by not immediately tearing up our tile floor and instead, went to the source in the wall. We will definitely be calling this guy again!!
Response from DrainTech
"Thank you so much for the review"
Ashley C.
Aug 2016
5.0
Yes, I recommend this pro
$450
Did a great job. very professional
John C.
Mar 2016
4.0
Yes, I recommend this pro
$3,500
unknown
Kirk W.
Oct 2011
2.0
$5,200
I contacted T. Dotson and he utilized his brother Randy Dotson from Suburban Sewer and Septic and it was a three man crew. He was very reassuring and professional. He said that he would come back in a couple of days because it was a Saturday. When he came back, I thought that something seemed wrong so we both dug outside and discovered that there was no leak on the outside. He then broke the line and used his sewer rodder in the cast iron pipe and said it was clogged and then continued to break the cast iron 4in pipe and replaced it with new PVC. I picked up each broken piece of cast iron pipe in the ditch and found that it was clean and was not blocked. Exactly a week  later, we had the same problem in my toilet and figured out it was a check valve that would have only cost under $200.00 to fix instead of paying the $5200 to have the cast iron pipe replaced. 
Response from DrainTech
"this matter was settled to the customer satisfactory and I do not know why I was brought into this when the contract was between Suburban Sewer and this homeowner?"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DrainTech is currently rated 4.2 overall out of 5.

Yes, DrainTech offers free project estimates.

No, DrainTech does not offer eco-friendly accreditations.

No, DrainTech does not offer a senior discount.

Yes, DrainTech offers emergency services.

No, DrainTech does not offer warranties.