Bankco Overhead Doors Sales & Service

Was able to get an appointment right away. Tech called to ask if they could come earlier than scheduled appointment time. 2 techs showed up and got right to it. Performed the preventative maintenance and found the problem with the inoperative door right away - and fixed it! Those guys were good.

The guys at Bankco Door were amazing. I initially called because I thought my garage door was beyond repair and would need to be replaced. I had gotten previous quotes as high as $1100. Bankco came out and talked about replacing it, but spent more time focusing on how they could fix it saving me time and money. The came out the day after I contacted them and had the work completed 2 days later. When I called them because I noticed something else wrong that I had previously overlooked, they came out right away and fixed it immediately. As a single mom, I’m used to people trying to take advantage of my lack of mechanical knowledge. I was extremely impressed with their professionalism and their quick response. 1000% would recommend them!!

Bankco installed a new garage door and Liftmaster Opener at our home 12/15. The opener started to malfunction, while still under its 5 year warranty, in July of 2018. An initial service call was performed where the technician claimed to have reset the unit’s microchip but, in fact, did not. The unit continued to malfunction. After 4 attempts to schedule a 2nd service, a technician showed up unannounced and left with the unit now malfunctioning every time an attempt to close the door was made. (Previously, the opener had malfunctioned only intermittently). The technician had obviously made no attempt to verify that the opener was working properly following his “repair”. Bankco was then requested to undo this “repair”, but declined to do so. Upon subsequent contact, Bankco denied any further responsibility, and refused to perform any further service on a problem which they had not only failed to fix but in fact had greatly exacerbated. Another contractor was engaged and fixed both Bankco’s “repair”, and the original problem, in 10 minutes. Do not deal with Bankco if you expect any quality of service following installation. Our experience was that they are both unresponsive to their customers and incompetent in the business they claim to be in.

Ryan diagnosed the problem and offered solutions for our garage door opener. Since it was over 12 years old we had him replace it with a new one that he supplied. He was friendly, professional and informative. In less than 2 hours we had a new opener installed and the work area cleaned up. This was as smooth an operation as you could ask for. I highly recommend this family owned business.

No good. lots of lip service but no follow through over 6 months or more.

No hassle installation of garage door opener. They showed up when they said they would and efficiently and professionally installed the opener as requested. We couldn't be happier with the results and would definitely call again should we need their services.

Replaced broken spring and reset garage door opener. Tony and Cody were very efficient and professional. I liked the fact that they took the time to explain to me what they were doing. 

unknown

Bankco showed up on the same day that I called, within one hour. The technician was friendly and thorough. He cleaned up after himself, took the old springs with him, and lubricated the door before leaving. After having the door repaired, I drove to their new retail location to pay for the repair (they couldn't easily run the card in the field). Their new showroom is outstanding! Clean, well-laid out, nicely designed. Well done! I would highly recommend Bankco Garage Doors to anyone who needs a repair or a replacement door.

unknown

unknown

All I can say is Wow! It can't have been more than an hour before I called them and the door was fixed.

unknown

unknown

Our garage door would not open on Sunday. Called Bankco and they answered the phone. They came first thing Monday morning and fixed the door within half an hour. Very professional and friendly.

unknown

Excellent. Called on a Friday afternoon thinking they wouldn't be able to come out til Monday. They came out the same afternoon and had it fixed in 15 minutes. I can tell a definite improvement in how smoothly and quietly the door moves now. Very professional and easy to work with!

unknown

unknown

The repair went quickly, requiring just over an hour. He was able to replace the spring and get the door functioning properly again. When the pulley pulled free of the door, it damaged the panel and it was not going to be able to be anchored again. He suggested we try switching the top two panels around, which he did. He was able to securely anchor the pulley without requiring a new door. The result looks just like it did before and functions great.

Kevin, the owner, answered the phone and confirmed that we needed the broken spring for a garage door replaced. He quoted a reasonable price and came to our home himself within a few hours and did the work professionally and satisfactorily. He replaced the spring and oiled all hinges and rollers. Then he voluntarily oiled all hinges and rollers for the companion garage door at no additional cost. He is efficient and personable. I don't hesitate from recommending him highly and plan to use the Banco Overhead Door company again if needed.

The guys at Banko are awesome and I would recommend them without hesitation!

I was pleased with that service and I could not believe how quiet they got the work done and I wasn't expecting that I was expecting them to just put a spring on but they adjusted the whole garage door.