Miracle Method of Central Illinois

Excellent. Miracle Method was contracted by the tub manufacturer to make a repair under warranty. The owner first came and made an assessment. Kyle from the Mackinaw office did an excellent job. He was courteous, professional and skilled. Also want to complement both ladies from the office I spoke with prior. Warranty or no warranty, I was apprehensive about the possibility of diminished returns regarding the repair. They were both forthright in explaining my "what if" concerns in a patient and understanding manner. Each person did great!

I liked the fact that they got the steps fixed. Basically, if we hadn't gotten the steps fixed, we weren't going to have a pool. It would have cost more to put new steps in the pool than what the pool was worth. They're very personable. It's a very small family owned business. They want you to be satisfied.