Carz R-Us

Auto Service, Auto Glass, Car Washes,

About us

Carz R' Us is a General Automotive Repair Shop. We are family owned and have the highest quality of technicians that will keep your vehicle well maintained very cost effectively. Our goal is to perform preventative maintenance rather than allowing your vehicle to have major issues due to lack of routine items. Examples are coolant flushes, transmission flushes, brake pads before they are grinding into the rotor, etc. We also offer life time warranties on premium parts, which really helps to save money long term. If you live in the Harlem School District mention this and you can be entered in to our Harlem Program and always receive 5% off any service and 5% will be donated back to the selected program of the month for Harlem School District. May's selected program of the month is Band!

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

General automotive repair. We service virtually any make and model including foreign, domestic, gas, diesel, small engines and much more. If you need tires, brakes, oil change, suspension, engine work or anything else we can fix it. What sets us apart is diagnosing the problem (s) correctly and not fixing more than you need fixed. Our goal is to save you money and have you as a lifetime customer. Our business is very community oriented. We obsess about your vehicle so you don't have to!

Services we don't offer

No semis or tires for vehicles of that size. We do work on most vehicles smaller than semis so just call us at 815-877-4277 and we can tell you if we work on your specific vehicle.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
29%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-7 of 7 reviews

Alex S.
08/2015
5.0
auto repair
  + -1 more
.
Description of Work: I use them for auto service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard N.
12/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Rerplaced an oil pan that leaked badly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Carz R-Us
Thank you for the comments and we appreciate your feedback. We look forward to working with you in the future. Sincerely, Carz R Us

Kathryn R.
06/2014
4.0
auto repair
  + -1 more
the job was well done and done in a timely fashion. they were very courteous and professional.
Description of Work: vehicle maintenance/parts replacement

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Lori M.
05/2014
5.0
auto repair
  + -1 more
My favorite place to go. Everyone is so nice, feels like family. I always know I have somewhere to go, when I Need dependable , reliable service. Their very honest and trustworthy. Which you always worry about when your a single mom on a budget. I know nothing about cars, but it is such a relief to go there and know that you are getting the best service you can get for your vehicle. They always take the time to explain all about the repairs. I will continue to recommend cars R us to family and friends in the future.
Description of Work: Many things wrong with my car. Great service! Everything was fixed in a timely matter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Carz R-Us
Hi [member name removed] Thank you sooooo much for the wonderful feedback. We love working with you and look forward to a great, long-term relationship. Sincerely, Carz R' Us Staff

Terri N.
03/2014
5.0
auto repair
  + -1 more
These guys are great. They take the time to explain things in an approachable manner. They care about providing good service. They get a B from me on price because, hey, we all want it to be cheaper! I highly recommend Carz R Us. They are always my go-to first call.
Description of Work: oil change, tire rotation, check engine light, variety of repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Carz R-Us
Thanks for the great review [removed member name] and we look forward to servicing your vehicles in the future. Enjoy the nice weather (finally!!!). Carz R' Us

Jeanne C B.
05/2013
4.0
auto repair
  + -1 more
Their price was average. They were okay. I had some couple of things done there a few years ago, but the one thing that they told me was that I needed a new battery, and the price they quoted me, I thought, was quite high. I actually went to my son in Wisconsin who has his own automotive repair, and he put one in for much less. When they tested it, they still found that it had a charge. So, I was not quite sure what that was all about. That was the only thing I will say that I was confused about. As far as I know, the quality of their work was okay. They were quick to do things. They were friendly and have a nice facility. The workers seemed very personable.
Description of Work: I took my car to Cars R-Us for an oil change.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Carz R-Us
Thank you for the feedback (Member name removed) and we appreciate your comments and business. We only sell interstate batteries, so yes, there are cheaper batteries out there, but we have found many times those batteries have sat on the shelves and after a couple months or a year people already have problems. Since using Interstate four and a half years ago we have replace 1 battery before the free replacement warranty was up and that was on a vehicle that had a bunch of equipment connect to it that caused the problem (and they still warrantied it). We sell quality parts at a competitive rate and we understand that is not always in people's budget. We will install customer supplies parts, however, we don't warranty them. Thanks again for the feedback and we hope you will continue to use our services as we do truly value our customers, their opinions and how people feel about their experience at our shop. Sincerely, Matt Owner Carz R' Us

Scott E.
04/2012
5.0
auto repair
  + -1 more
I have used them for about three years. They really try to figure out what it is that you are trying to do. They offer you the services based on what you want your vehicle to do. They do a really good job calling ahead of time and letting you know your options. They do a good job about giving an accurate quote.
Description of Work: I got my brakes, rotors, and fuel filter changed at Cars R-Us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Carz R-Us
Thank you very much for the kind words (Member name removed). We appreciate people that take the time to post positive feedback because most people focus on the negative. You are, and will continue to be an extremely valued customer. We are glad to be able to help and it makes our hard work worth it when people appreciate it!!! Sincerely, Carz R' Us Staff

    Contact information

    10208 Smythe Ave., Machesney Park, IL 61115

    carzrus.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Glass,
    Car Washes,
    Auto Inspections,
    Auto Accessories,
    Auto Sales,
    Auto Radiators,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Towing,
    Auto Tires,
    Auto Mufflers

    FAQ

    Carz R-Us is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Carz R-Us accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Carz R-Us does not offer free project estimates.
    No, Carz R-Us does not offer eco-friendly accreditations.
    No, Carz R-Us does not offer a senior discount.
    Yes, Carz R-Us offers emergency services.
    Yes, Carz R-Us offers warranties.
    Carz R-Us offers the following services: General automotive repair. We service virtually any make and model including foreign, domestic, gas, diesel, small engines and much more. If you need tires, brakes, oil change, suspension, engine work or anything else we can fix it. What sets us apart is diagnosing the problem (s) correctly and not fixing more than you need fixed. Our goal is to save you money and have you as a lifetime customer. Our business is very community oriented. We obsess about your vehicle so you don't have to!
    No semis or tires for vehicles of that size. We do work on most vehicles smaller than semis so just call us at 815-877-4277 and we can tell you if we work on your specific vehicle.

    Contact information

    10208 Smythe Ave., Machesney Park, IL 61115

    carzrus.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed