Better Heating & Air
About us
Business highlights
Emergency services offered
Services we offer
Repairing and installation of air conditioners, air purifiers & ductless., furnaces, heating, humidifiers, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.03 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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67% | ||
0% | ||
0% | ||
33% | ||
0% |
Showing 1-3 of 3 reviews
Mary M.
Oct 2013
On 10/9/13 Jeff replaced the furnace valve and (per my tenant) blew out the humidifier tubes.
The next day my tenant called to say that the humidifier was leaking on the furnace & the new valve.
I called Jeff several times & left messages. I received a text from him on the 12th saying that he was working in Rochelle and would be home on Monday the 14th.
When I didn't hear from him on Monday I tried to contact him again and still have not received a response.
By the way, on Saturday (when he was working in Rochelle) I stopped at his house where his truck and a car were parked in the driveway. I rang the bell & a couple of dogs were barking but no one answered the door.
Today (Tuesday) I again drove by & his truck is in the driveway but has been moved & the car is gone.
I have been patient (thinking extenuating circumstances) because of our past relationship (see my Angie's List review of
9/28/11). I don't understand why he will not call and have now I have given up and will never use him again.
The next day my tenant called to say that the humidifier was leaking on the furnace & the new valve.
I called Jeff several times & left messages. I received a text from him on the 12th saying that he was working in Rochelle and would be home on Monday the 14th.
When I didn't hear from him on Monday I tried to contact him again and still have not received a response.
By the way, on Saturday (when he was working in Rochelle) I stopped at his house where his truck and a car were parked in the driveway. I rang the bell & a couple of dogs were barking but no one answered the door.
Today (Tuesday) I again drove by & his truck is in the driveway but has been moved & the car is gone.
I have been patient (thinking extenuating circumstances) because of our past relationship (see my Angie's List review of
9/28/11). I don't understand why he will not call and have now I have given up and will never use him again.
Kory W.
Jan 2012
I had him out to my home to install a aprilaire. It's a one owner business. He is very easy to get a hold of, very personable and he works with your budget and schedule. The service he does is wonderful. I would use him again in the future.
Mary M.
Sep 2011
This was my first experience with Better Heating & Air.
I hired Jeff to clean 4 furnaces in 3 houses. 2 were in my own home and he went the extra mile modifying both furnaces for better filter performance.
We then went to a rental house where the furnace was not working. He determined the cause which was a warranty issue and recommended contacting the original installer. His honesty showed because he could have fixed it and charged me.
The next stop was another rental house where the furnace was installed with minimal access - so minimal that he could not clean the furnace let alone replace parts in the future. He recommended measures to rectify the situation.
I was impressed with his knowledge, professionalism and honesty.
I hired Jeff to clean 4 furnaces in 3 houses. 2 were in my own home and he went the extra mile modifying both furnaces for better filter performance.
We then went to a rental house where the furnace was not working. He determined the cause which was a warranty issue and recommended contacting the original installer. His honesty showed because he could have fixed it and charged me.
The next stop was another rental house where the furnace was installed with minimal access - so minimal that he could not clean the furnace let alone replace parts in the future. He recommended measures to rectify the situation.
I was impressed with his knowledge, professionalism and honesty.
Licensing
State Contractor License Requirements
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FAQ
Better Heating & Air is currently rated 4.0 overall out of 5.
Yes, Better Heating & Air offers free project estimates.
No, Better Heating & Air does not offer eco-friendly accreditations.
No, Better Heating & Air does not offer a senior discount.
Yes, Better Heating & Air offers emergency services.
No, Better Heating & Air does not offer warranties.