Frost Family Pet Clinic

Smoothly and quickly.

Dr. Frost is very thorough and gives the client a print out of the report from the entire vet visit. He also keeps in mind the cost of certain medications and will often provide alternates that are less expensive.

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The office manager is wonderful she is so friendly. They can almost always get you in the day that you call for an appointment which is great. All of the vets and techs are very friendly and easy to talk to. They never pressure you into anything and let you make decisions. They take great care of my dogs and are very gentle with my dogs actually get excited when they go to the vet instead of being scared. I always recommend Frosf Family to my friends.

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He's fully recovered and doing great.

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We moved to Belvidere, Illinois in July.  Shortly after, our dog Murphy acted as if he was not feeling well.  We checked on line for a vet and based on the reviews, we decided to take him to Frost Family Pet Clinic.
Dr. Frost saw Murphy, as scheduled, and not long into the examination, he suspected Murphy had Cushings disease. We had never heard of the illness.  Dr. Frost took time to explain the symptoms and what would be necessary to confirm his suspicions.  He asked his staff to obtain Murphy's records from our previous vet in the hope that they would not have to redo a recent blood test that the other vet and done.  He did other blood work, took xrays and ran some tests.  He listed options for us to consider regarding Murphy's care.  Dr. Frost was very thorough, and encouraged us to take Murphy to a specialist to insure he got the best care possible.  However, due to additonal findings Dr. Frost referred us to another vet for a second opinion. The vet that Dr. Frost referred us to concurred with Dr. Frost that Murphy actually had a number of serious issues in addition to the Cushings. Anything more that could be done, would have only extended the misery and suffering for our little friend. There was no doubt that we had to let him go. Murphy was with us for fourteen years, and very loved by my husband and I.
We have been to vets that gave you the sense that, while they accepted that people love and become very attached to their animals, they themselves see them strictly as animals.  This is not the case with Dr. Frost.  He is caring, sympathetic, and understands how a pet can transition from just a pet to a much loved member of your family. Murphy's passing was handled with consideration, and kindness. Dr. Frost and his staff were wonderful during this ordeal.  They did everything possible to make Murphy comfortable and alleviate his and our fears.  
Shortly after we lost Murphy we received a sympathy card that contained  hand written condolances from Dr. Frost and each of his staff.  Additionally, we received a card acknowledging a donation made by the clinic to the College of Veterinary Medicine for companion animal research in Murphy's name. These gestures meant so much to my husband and I as we grieved for our little friend.
I cannot recommend Dr. Frost and his staff too highly.  They are extremely competent, and knowledgeable.  But they are also kind, and sensitive to their clients feelings and needs - both animal and human.  During Murphy's treatment Sue, the office manager, never failed to call with test results and was very supportive.  The vet techs were careful with Murphy, and tried not to cause him any pain or discomfort.
I have had dogs all my life, and unfortunately, have lost two others.  Dr. Frost is one of the best vets I have ever met.   We are not ready to bring another dog into the family at this time, but will not hesitate to bring any future dogs to Dr. Frost for care. 

Perfect.

The last month has been busy with getting all the vaccinations and yearly tests up to date for Libby, Beau and Callie.
Then Callie's health changed. She was a Sr dog that I had adopted so her real age was never know. Callie passed away quietly, and as we like to think will be waiting at the "Rainbow Bridge".
During this difficuit time, Dr Joe Frost was supportive & compassionate. His staff, Sue & Molly were wonderful and even signed a lovely sympathy card they sent to me.
Libby had her check up, and we found she needed a dental cleaning. I was kept informed all day on 6/2/2014, of how she was doing. Dr Frost discussed a finding on a tooth, and we made an informed decision as to the best treatment for Libby. I knew how she tolerated the anesthesia, the procedure, and what to expect when she got home. Rachel was at the clinic when Libby was ready to come home and took the time to show me the pictures & x rays done. The next morning, I received a follow up call from Sue as to how Libby was doing. And she is doing just fine because of the concern and expert care given.
Dr Frost and his staff have been providing care for my dogs since 2005. With other dogs, we shared some good & some trying moments. Dr Frost makes you feel as if you and your pet are the most important appointment for the day. I have been so satisfied for  9 yrs. & would not think of changing to another vet or clinic!
Thanks Dr Joe and staff. This review only gives "A" ratings, but I know you deserve an "A+" !

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The visit went very well.  We were in and out within 20 minutes with a diagnosis and medicine to heal the soars.  The vet effectively inspected all of the soars and described what they were and how to treat/prevent them.  After a couple weeks all the soars were gone.

went well.

Please see the above for all of my comments.

They made sure we understood the process before they began. They gave us treats to feed our lovely family pet and water and sat on the floor with us talking about how much we all loved this dog but her organs were failing and no one wanted her to suffer. They let us know what to expect.

He is a very good vet. He's very attentive, responsive. He's taken very good care of our dog. I was very happy with him.

Our experience has been excellent. He is the best vet we have ever met. He has the nicest and newest equipment. His costs are very reasonable. Dr. Frost is respected by other vets and is very knowledgable.

He and all of his staff are very caring and knowledgeable.  They are very courteous and ready to help when you call them, and you always get a follow up call from them to make sure she is improving after treatment. I highly recommend them to anyone.

My dog loves to go there and he always perks up when he knows he is going. I find them to be very competent. They are very accommodating and always call to check and see how he is doing after an appointment. I always recommend them to my friends.