High Tops Roofing
About us
High Tops Roofing and Construction LLC. is a medium sized roofing and siding company with 15 employees. We have been in business under the same name since 1995. We have quality trained professionals to complete all aspects of residential and commercial roofing. We specialize in unique or complicated roofing projects. we have unique solutions to ice damming, insulation, mold, and air flow issues. Our number one priority is total satisfaction for our clients. Almost all of our work is billed 100% after its completed and the client is satisfied. We take Visa, Mastercard, American Express as well as cash or check.
Business highlights
Services we offer
EPDM, Roofing, asphalt & fiberglass shingles, cedar shakes & shingles, custom copper roofing, custom flashings, ice dam prevention, insurance work, metal roofing, modified roofing, mold & moisture prevention, new construction, power vents, replacement windows & door installation., reroofing, roof maintenance, roof removal, roof ventilation, siding, slate & clay tiles, snow removal, storm damage repair, windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 3% |
I first met Dan about 7 years ago when he repaired a leaky roof in my old house. He thoroughly inspected the roof and attic, and found the 1 loose tile that was damaged when a severe windstorm came through. He was responsive and reasonable on price.
At my new house, he has assisted me 3 times this year.
1. I had a satellite dish removed from my roof, and he made other repairs from inspecting the roof.
2. I had a leak in my kitchen, due to a freak north wind storm, and he sealed the balcony above.
3. Dan animal proofed my roof.
Every time, Dan is responsive, communicates well, and is very fair on price. He is a true pro and I highly recommend.
"I didn't do any work for this customer, i only went out for a free estimate. I HAVE YET TO RECEIVE A BAD REVIEW FOR SOMEONE I DID WORK FOR... please read all reviews to confirm. He is angry that i didn't get a proposal to him but it was a misunderstanding. i told him that "depending on how much money the insurance gives you may want to do some minimal repair or you could replace the roof" i told him he should use the drywall and painting money toward the roof so we can try to prevent the real issue from happening again. the repairs that i mentioned ranged from minimal (heated cable) to expensive (replacing the roof). the replacing the roof option was quoted because the repairs (high velocity ridge vent, 2 layers of premium grade ice shield, Solar power vent, baffles at eve vents, and aluminum valleys would have came close to equaling the cost of replacement. I never told him he needs to do this work. I just gave him the options and explained them to him. I am a very experienced and knowledgeable professional. There is no reason to walk the roof. it was a newer roof, he already mentioned this was an ice dam issue, and that it didn't leak when it rains. I gave him honest advice for FREE this review is very unfair. Angies list members. if you give an F for not receiving an estimate on time then what grade do you give for a contractor that messed up a job?"
He cut part of a selling let water go, and told me how to dry out attic.
I liked the job description provided in the quote which gave details of the work to be done. He accepted my requirement to work with the village and got the work permit on the day of the job. Before the work day Dan provided the foreman's name and mobile number. On the work day the crew worked diligently and as far as I can tell paid attention to details and got the work done before sunset. I was on the roof toward the end and watched them install the ridge vent. Greg the foreman was my communication with the workers but Greg must be supervising more than one job as he was in and out. He did answer phone calls and address all my questions and conerns during the day. At the end of the day I noticed the hoses to the bathroom vents were to long but once I mentioned it to the workers and Greg, they took care of it right away. I was not sure about removing the TV antenna and went back and forth on my decision but they listened and were patient. In the end though it was pointed out the antenna posts were too rusted to reinstall. Dan provided advise on what type of caulking to use when I am ready to install another antenna in the Spring.
After the job they cleaned up around the house very nicely. Picked up all the lose materials and nails, if any, with a magentic pick up. Last time I had the roof done by another company I picked several reels of nails and this was definitely a nice job done by caring people.My back patio was much cleaner when they left than when they arrived!
I would strongly recommend this company to others
"The bottom line is we never met this client and the few bad reviews we receive on Angies List are from people we have never did any work for. We get busy because we are in demand and due to rain and other factors we have to delay/cancel appointments on occasion. I priced it generously to do the work at a time when we were already in the area. We had a couple of rain delays and we called him when we were ready to complete the work. he told me no thanks and gave me a D review. Lesson learned, thanks."
"I usually provide estimates on the upon meeting the client and assessing the work needed. The estimate is customized and printed out in the clients driveway. sometimes I have problems with software/hardware and it is not possible to provide an estimate on the spot. This was one of those occasions. the estimate was supposed to be mailed out to the customer but apparently it never made it off my desk. Next year I will have a back up computer and printer to avoid this problem. sorry Member"
To fix the leak, Dan took up the shingles in the area, replaced the flashing (taking care to nail far away from where water would accumulate), sealed using a high grade sealant and replaced the shingles. I asked to go up on the roof so he could show me what he did and he gladly welcomed me to do so. He explained in detail what he had done and made some observations about the existing flashing being thin which probably led to the puncture. He then took the time to give me a tour of my roof which was not at all something he had to do but was just one of many ways he exceeded my expectations. He pointed out some plumbing vent seals that were dry rotting and offered that he would go back to the truck and get some more sealant to seal them for me. Dan then spent about 15 more minutes going around sealing my vents. This was not something that was included in his quote but he didn't charge me to do it. It was a very smart move though because that one tube of sealant and his 15 minutes of time far exceeded my expectations and made me a customer for life. If someone mentions roofing, you can bet I will be recommending High Tops and Dan.
"I have never heard of this person. When a call comes into the office all of the clients information is sent directly to my computer. I searched for this client by name, street name, and phone but none of this info came up. Its likely this person may have mixed me up with another contractor. there are other companies that have a similar name like high top roofing, top side roofing, among others"
Licensing
State Contractor License Requirements
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FAQ
Contact Information
4142 Three Lakes Ct., Long Grove, IL 60047
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