High Tops Roofing

Great! Dan was quick to respond, provide on-site inspection and quote. Was the least expensive. Completed promptly and quickly! I would definitely use him again when roof needs replacement.

Dan was super professional from beginning to end. He came out and gave me an estimate, scheduled the work and completed the job, all within the timeframe he gave me. He found extra damage, which he repaired and my roof looks great. Also gave me some advice on how to avoid future problems. Great experience!

Small roofing repair

Excellent. Danny came out and took care of the problem same day. He made the time to help me out.

Dan was great! At first there was no visible sign of damage but he went further and found the problem which was the rubber flashing around the plumbing vent. He showed me the broken part, replaced it on the spot and was very reasonable! I definitely recommend him!

Small repair job, but he responded the same day I inquired from Angie, showed up that same day to estimate the work, and repaired it 2 days later. Can't ask for more than that. Price was reasonable, in line with other quote (from non-Angie contractor).

Overall it went well

I first met Dan about 7 years ago when he repaired a leaky roof in my old house.  He thoroughly inspected the roof and attic, and found the 1 loose tile that was damaged when a severe windstorm came through.  He was responsive and reasonable on price.

At my new house, he has assisted me 3 times this year. 

1.  I had a satellite dish removed from my roof, and he made other repairs from inspecting the roof.

2.  I had a leak in my kitchen, due to a freak north wind storm, and he sealed the balcony above.

3.  Dan animal proofed my roof.

Every time, Dan is responsive, communicates well, and is very fair on price.  He is a true pro and I highly recommend.

I found Dan Finnegan, the owner of High Tops Roofing and Construction to be very friendly, knowledgeable, and responsive.  Dan arrived at my home on time and did a thorough evaluation of my roof.  He was able to prepare an estimate after his evaluation.  I found his estimate to be very competitive and complete.  I would not hesitate contacting Dan for an estimate on future projects.

The roof is wonderful and has made it through two really bad winters. The gutter guards are dented. The gutter guards weren't as great as the roof job that was completed. It took about a day and half to complete the job. They left the area clean when they were finished.

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We believe the roof turned out well.  Came back a few weeks later to finish the painting.

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Dan went on roof, despite of the bitter cold weather (-27 degrees F) apply snow melting liquid, open gutters.
He cut part of a selling let water go, and told me how to dry out attic.

Dan came to the house to provide an estimate. While other roofers who came to provide an estimate didnt engage in a conversation, Dan listened to the various concerns and provided a detailed quote. During the job I contacted Dan via mobile phone and asked several questions and regarding the type of shinlge to be used and discussed various styles. He was quite responsive and gave me answers I needed. He made adjustments to the quote when I asked for ridge vent instead of the metal vents that needed replcement.  I hesitate to give him a B for responsiveness but it is due to a couple of instances where communication could have been better. I was surprised when Home Depot delivered the materials on a Saturday morning which I was not informed about  ahead of time and one or two delayed response but this is the busy roofing season.  A-minus  would be more appropriate I think for responsiveness
I liked the job description provided in the quote which gave details of the work to be done. He accepted my requirement to work with the village and got the work permit on the day of the job. Before the work day Dan provided  the foreman's name and mobile number. On the work day the crew worked diligently and as far as I can tell paid attention to details and got the work done before sunset. I was on the roof toward the end and watched them install the ridge vent. Greg the foreman was my communication with the workers but Greg must be supervising more than one job as he was in and out. He did answer phone calls and address all my questions and conerns during the day. At the end of the day I noticed the hoses to the bathroom vents were to long but once I mentioned it to the workers and Greg, they took care of it right away. I was not sure about removing the TV antenna and went back and forth on my decision but they listened and were patient. In the end though it was pointed out the antenna posts were too rusted to reinstall. Dan provided advise on what type of caulking to use when I am ready to install another antenna in the Spring.  
After the job they cleaned up around the house very nicely. Picked up all the lose materials and nails, if any, with a magentic pick up. Last time I had the roof done by another company  I picked several reels of nails and this was definitely a nice job done by caring people.My back patio was much cleaner when they left than when they arrived!
I would strongly  recommend this company to others

They were good! They did what they said they would, and they were prompt and courteous. We have used them a few times since this experience and we will call them about a new roof.

Overall went great

See above - Job went great

We just moved into our new house a week ago.  A couple of nights in we had our first rain and dinner was interrupted by my most hated DRIP, DRIP, DRIP noise.  I saw water dripping down from behind the chimney mantle.  I called High Tops on Wednesday morning and Dan called me back around lunch time to discuss what I needed done.  I explained the water leak and he said he could be out Friday (Thursday was Thanksgiving) to take a look.  He arrived a little behind schedule but called to let me know.  He went up on the roof and quickly identified that the water was coming from a hole in the chimney flashing most likely caused by a shovel or pitchfork (clearing ice?).  He gave me my options with no sales pressure--either caulk/seal the hole for ~$200 or replace the flashing for ~$400.  I chose the flashing replacement option and he said he might be able to get to it today.  I said that would be awesome and he made it happen.  He ran out to get materials and was back within 30 minutes.

To fix the leak, Dan took up the shingles in the area, replaced the flashing (taking care to nail far away from where water would accumulate), sealed using a high grade sealant and replaced the shingles.  I asked to go up on the roof so he could show me what he did and he gladly welcomed me to do so.  He explained in detail what he had done and made some observations about the existing flashing being thin which probably led to the puncture.  He then took the time to give me a tour of my roof which was not at all something he had to do but was just one of many ways he exceeded my expectations.  He pointed out some plumbing vent seals that were dry rotting and offered that he would go back to the truck and get some more sealant to seal them for me.  Dan then spent about 15 more minutes going around sealing my vents.  This was not something that was included in his quote but he didn't charge me to do it.  It was a very smart move though because that one tube of sealant and his 15 minutes of time far exceeded my expectations and made me a customer for life.   If someone mentions roofing, you can bet I will be recommending High Tops and Dan.

He did not try to upsell me.  He was very honest, forthright, and professional. 

I called High Tops on Tuesday, August 16th to make an appointment to give me an estimate on fixing my leaky roof.  Dan called me back right away and said he could come out on Thursday, August 18th and depending on what is wrong might be able to do the work that day.  He showed up on time (I was not there but my Dad filled in for me) and got right on the roof to check things out.  He gave a quick estimate which was right where we thought it would be and got to work.  Dan spent four or so hours replacing shingles, caulking and generally sprucing up the roof.  He even removed a non-functioning satellite dish that was causing a ton of problems and some problematic gutter guards.  We felt he really knew his business and I will be calling him next spring when it's time to replace my roof and siding.

Overall I rate High Tops as Excellent.   Dan came out to estimate on time and gave us and the best price.  We was also able to solve for a difficult air flow (to prevent ice dams) issue that none of the other roofers could solve for in a meaningful way.  They were able to schedule the job less than 5 days after we decided.  The crew worked professionally and quickly and cleaned up well.  I have recommended them to my neighbors.   

He found the problem and corrected it. Others wanted to do much more and charge more. I thought he was very professional but scheduling was difficult. I would definitely use them again.

Exactly as expected.

I scheduled five estimates for this job and the owner of the company, Dan Finnegan, was the only one of them to show up at the specified time. (One of them didn't show up at all). That and the fact that he was personable and easy to talk to gave me a good first impression. That's important to me. He addressed all my questions so I understood the answers and I never felt like I was being talked down to, as contractors and repairmen occasionly do. Dan was also able to get another of his customers to wait so my job could get done sooner as I had leak issues. They were able to start only a week after the estimate. The crew was there at 8 AM and by the time the dumpster arrived at 9, they had already covered the landscaping and the ground around the house with tarps and had sheets of plywood set up to protect the siding. I asked them to try and not scratch the gutters as they were new and not once that day did they set a ladder up against them. Every now and then I would go out and scurry around the job to see how it was going, and every time I went out there, they were hard at work. Both Dan and his crew leader Greg were there all morning, and Greg came back that afternoon and stayed to make sure all the finishing touches were taken care of. I also had Dan's cellphone number in case of any problems. He was easy to get a hold of and always answered his phone. The roof turned out beautiful. They use GAF shingles and I went with the 30 year architechural style in Hunter Green. I was leery of anything other than slate or charcoal, but I love this color! In addition, it looks so much better without all those dented up vents on the roof. Also, I have heard that Ridgeline venting is more efficient. They also vented the garage where there was none previously for no additional charge. The crew cleaned up after the job thoroughly. They used magnets to look for stray nails and the whole shot. They only used about 75% of the dumpster and I was allowed to use the rest to throw out some old junk that I had been meaning to for years. That was a nice little windfall. I highly recommend this company and if I ever need another roof job done, I will definitely call them.