Kleen Sweep Maintenance Inc
About us
We offer services to homeowners, businesses, condominium, homeowners associations for chimney cleaning and repair, dryer vent cleaning and repair, HVAC duct cleaning, all HVAC services as well as general building maintenance services.
Business highlights
Emergency services offered
38 years of experience
Services we offer
Dryer vent cleaning, fireplaces, gas logs, gutter cleaning, heating & A/C.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.675 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 7% | ||
| 7% | ||
| 3% | ||
| 3% |
Showing 1-25 of 75 reviews
Michele S.
Oct 2024
DO NOT USE them to clean your chimney- they pretend they are cleaning it but they do not. We used them for years until smoke started backing up into our family room and had another chimney cleaning company come in and they removed 10 pound buckets (5 lbs each) of soot and creosote and we had to have the chimney deglazed.
Carolyn S.
May 2017
I was able to get a same-day appointment to have service performed. I was impressed by the knowledge and professionalism. I will definitely contact them for other services in the future!
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Chris H.
Oct 2016
I didn't like his demeanor. Some of the words he was using were unprofessional. The work was fine and he did a good job on the cleaning.
Patricia C.
May 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Stanley P.
Apr 2016
We are very pleased with there promptness on both visits. Also very impressed with their 15 year warranty.
Satish N.
Apr 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Zach B.
Mar 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Steve W.
Feb 2016
This is my first negative review for any company that I've ever contracted with on Angie's list. (Feel Free to read all 5 of mine).
I contracted Kleen Sweep because I was concerned that some leaves from a large tree that sits over the chimney might be dropping inside the chimney and create a potential fire hazard. The owner said to me that he could check for leaves by opening the damper from the bottom (which I had no idea that could even be done) rather than the top (which is how all dampers open and close). He opened it, at the bottom, and left it open after starting a fire to demonstrate how nicely the fireplace was working prior to leaving. We usually don't close the damper because for some reason cool air usually doesn't rush down the Chimney consequently I didn't notice the problem over the holidays. However, I noticed the problem after the holidays and just 30 days after we had the work done. The problem was that the damper was wedged open and I could not close it. The owner of the company came out and insisted that he would never have left the damper that way and insisted on a $100 dollar service fee to fix a problem that he caused! This fee was for 5 minutes of work correcting a problem that he caused. He insisted that he could NEVER make such mistake. RATHER HE INSISTED I OPENED IT THAT WAY. Truthfully, if you paid me 100 bucks I still couldn't figure out how to open the damper in such a manner. In effect he was calling me a liar over his mistake! (The truth is that he forgot about it because he got sidetracked showing me pictures of big fish he had caught in the area on his cell phone.) I can say I would have gladly over looked what I feel was an honest mistake, had he just fixed it for free. However, his blind insistence saying that he NOR HIS ASSISTANT could ever make such a mistake, sends warning signals that perhaps you might want to HEED. After I encouraged him to rethink his charge....he said...."We'll the fix was free, (in effect admitting he made the mistake), but the service call is 100 bucks". I reminded him that he and his partner spent 2 hours here and charged us 100 bucks per fireplace. His comment was " Well, I guess we're free to disagree." Believe me......I'm a small businessman myself, it honestly pains me to write a poor review on anyone's performance.
I contracted Kleen Sweep because I was concerned that some leaves from a large tree that sits over the chimney might be dropping inside the chimney and create a potential fire hazard. The owner said to me that he could check for leaves by opening the damper from the bottom (which I had no idea that could even be done) rather than the top (which is how all dampers open and close). He opened it, at the bottom, and left it open after starting a fire to demonstrate how nicely the fireplace was working prior to leaving. We usually don't close the damper because for some reason cool air usually doesn't rush down the Chimney consequently I didn't notice the problem over the holidays. However, I noticed the problem after the holidays and just 30 days after we had the work done. The problem was that the damper was wedged open and I could not close it. The owner of the company came out and insisted that he would never have left the damper that way and insisted on a $100 dollar service fee to fix a problem that he caused! This fee was for 5 minutes of work correcting a problem that he caused. He insisted that he could NEVER make such mistake. RATHER HE INSISTED I OPENED IT THAT WAY. Truthfully, if you paid me 100 bucks I still couldn't figure out how to open the damper in such a manner. In effect he was calling me a liar over his mistake! (The truth is that he forgot about it because he got sidetracked showing me pictures of big fish he had caught in the area on his cell phone.) I can say I would have gladly over looked what I feel was an honest mistake, had he just fixed it for free. However, his blind insistence saying that he NOR HIS ASSISTANT could ever make such a mistake, sends warning signals that perhaps you might want to HEED. After I encouraged him to rethink his charge....he said...."We'll the fix was free, (in effect admitting he made the mistake), but the service call is 100 bucks". I reminded him that he and his partner spent 2 hours here and charged us 100 bucks per fireplace. His comment was " Well, I guess we're free to disagree." Believe me......I'm a small businessman myself, it honestly pains me to write a poor review on anyone's performance.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We agree with you in regards that we have no idea how your damper ended up hanging in the fireplace. We service fireplaces every day. We did not leave the fireplace in this condition 2 months previously when we serviced the fireplace. We were able to remount the damper, but expected to be paid for our time to repair the mysterious damper problem."
Maureen D.
Jan 2016
Was prompt and professional! Did a great job, really nice guy, would highly recommend. Will use again.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Cheryl M.
Jan 2016
.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Lori M.
Jan 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Remo K.
Jan 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Luke S.
Jan 2016
They did a good job when they were in but I had to call them back in later because there were some remnants of dust and stuff they collected, but they made it right though, I wouldn’t dock them for that. It’s more of an inconvenience than anything else. They came back pretty promptly to fix the problem.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Barbara F.
Jan 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Gail W.
Jan 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Tiffany B.
Jan 2016
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Denis J.
Nov 2015
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Rick L.
Nov 2015
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Adam P.
Nov 2015
.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. On a level 1 fireplace clean and inspection a roof inspection is not mandatory."
Adam P.
Nov 2015
.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We are sorry we did not meet your expectations. We have to be very careful not to damage hardwood floors. A call to our office was never made and this is the first we have heard that you were not satisfied."
Brian P.
Nov 2015
This was a Big Deal purchase. It went well overall. Scheduling was easy, and the technicians arrived on time and got right to work. I'm glad I had this service done because they reported that the chimney was pretty dirty. So why only a "B" for the overall rating? Well, one of the technicians went down and started inspecting my water heater and furnace. He warned that some of the ducts weren't up to code, and an issue with the water heater could present a potential hazard. I found this strange because I had just had the water heater inspected, drained and filled (through another Big Deal with a reputable company), and this was never brought up. In fact, nothing that the chimney guy mentioned was ever brought to my attention by any of the HVAC or water heater technicians that come through each year. So I couldn't help but wonder if these chimney technicians were trying to put a scare in me to get more work (and money). I certainly hope not, but I will consider other options before using them again to do another cleaning.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We routinely find defects missed by other professionals. It is due to the depth of our training. For the safety of your family, please take a few minutes to review the codes and guidelines in regards to flue connectors for natural gas appliances. They can be found online. First check fire clearance guidelines for flue connectors. Next check pipe diameter sizing and installation requirements. Improper sizing and installation can lead to spillage at the flue collar. Maybe not all the time, but during times of severe weather or heavy use improper sizing/installation can lead to carbon monoxide spillage. Carbon Monoxide is colorless and odorless, but very dangerous. Again, all codes and guidelines can be found online. I hope you can appreciate our attention to detail in regards to these issues."
Kimberly R.
Oct 2015
good. had to reschedule a couple times because of weather
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Michael K.
Oct 2015
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Jennifer V.
Oct 2015
unknown
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Noel P.
Oct 2015
Went very smooth.
Response from Kleen Sweep Maintenance Inc
"Thank you for taking the time to review our services. We appreciate your business and the opportunity to service your home. We hope we have the opportunity to service your home in the future. Thanks again!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Kleen Sweep Maintenance Inc is currently rated 4.6 overall out of 5.
Kleen Sweep Maintenance Inc accepts the following forms of payment: CreditCard
Yes, Kleen Sweep Maintenance Inc offers free project estimates.
No, Kleen Sweep Maintenance Inc does not offer eco-friendly accreditations.
No, Kleen Sweep Maintenance Inc does not offer a senior discount.
Yes, Kleen Sweep Maintenance Inc offers emergency services.
No, Kleen Sweep Maintenance Inc does not offer warranties.