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Insight Pest Solutions
Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,
About us
We service most of the Greater Chicago area. We would love to take care of your pests. We will find a customized pest solution for your home that is safe, simple, and smart. We offer a smile guarantee, retreatment guarantee, and moneyback guarantee. We hope to hear from you and take care of any pest issues you have.
Business highlights
15 years of experience
Services we offer
Pest Control, flea reduction, mosquito reduction, termite monitoring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.965 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 12% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 65 reviews
Jennifer C.
Oct 2017
so far so good. Love the service, the technician was very professional and thorough.
Response from Insight Pest Solutions
"We appreciate your review! We are glad to hear that you found the technician to be professional and thorough. If you notice any new or unusual pest activity, or would like us to treat the interior of your home on any quarterly service - just give us a call! Welcome to the Insight family, and have a great weekend!"
Stephanie R.
Sep 2017
We were very happy with the service insight and more specifically Terry King did!
Response from Insight Pest Solutions
"Thank you for writing this awesome review! We truly appreciate the positive feedback. We are happy to hear that your service went well and that Terry embodied our standard of excellence. If you continue to have pest activity or have any questions or concerns, please don't hesitate to call us! We are always happy to come out for a free re-treatment. Thank you for choosing Insight!"
Denise H.
Aug 2017
This is the second time Terry King was our service technician and I can't say good enough things about him and the company. He was very thorough and extremely friendly and personable. I highly recommend him.
Response from Insight Pest Solutions
"We are thrilled to know Terry did such a great job. Reviews and comments from our supporters help us continue to grow into the company we want to be. Please let us know if there is anything else we can do for you! Have a great day!"
Jane S.
Aug 2017
The problem was taken care of.
Response from Insight Pest Solutions
"Thank you for your review and the A rating. We are happy to hear that you are pleased with service and that your ant issue has been resolved. Please do not hesitate to give us a call should you need services in the future. Thank you for choosing Insight!"
John H.
Aug 2017
It went very well. insight had been out before and I didn't notice a decrease in bug activity, but maybe it was just because they sprayed and disturbed their "homes". So I easily rescheduled a follow up. The phone scheduling was very easy, friendly and there was no reluctance to ccome back out. Well, Terry King ended up coming to my home as the technician and he was not only did he know his bug "stuff", Terry was extremely outgoing and friendly. Terry picked up on my east coast accent and it went form there. Thank you Terry for your excellent service! I really appreciate it! Please note, Terry called me when he was running late from another appointment which kept me updated on his arrival time.
Response from Insight Pest Solutions
"Wow! Thank you so much for writing this awesome review! It is always a great day when we get feedback from our customers. We are overjoyed to hear that you were pleased with the friendly, thorough, and informative service provided by Terry. We will be sure to pass along your glowing review. We are very honored to be able to protect your home, health, and environment. We are excited to have you as our customer and are looking forward to seeing you on your next quarterly service. Thank you again for your feedback!"
Michelle L.
Jul 2017
Tech was funny, thorough, and punctual. Would definitely recommend requesting Terry King if you're looking to have a great and personable tech come out. My kids kept interrupting him and he was very funny with them.
Response from Insight Pest Solutions
"Thank you for writing this awesome review! We truly appreciate the positive feedback. We are happy to hear that your service went well and that Terry embodied our standard of excellence. We strive to go above and beyond for our customers in every facet, and we are honored to receive the chance to service your home, which we hope will turn into a long time partnership for many years to come. Please do not hesitate to contact us, if you're experiencing any future pest concerns.Thank you for joining the Insight family, and have a wonderful day!"
Josh B.
Jul 2017
Great. T, my technician, is the same guy that always shows up. It's nice because I know that it's actually Insight that's at my door, and not some scammer. He remembers me and my family and makes sure that were all doing well. The treatments themselves are pet/kid friendly and are very effective.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know of your experiences with our technician! We are glad that you are happy with the services rendered. We strive to provide excellent customer service as we resolve your pest issues. In fact, we offer free re-treatments between quarterly visits, as well as interior treatments on quarterly services - so give us a call if you find yourself needing either one. We'll be happy to set an appointment that works with your schedule. Thank you for choosing Insight!"
Mary L.
Jun 2017
Very well - haven't seen any since.
Response from Insight Pest Solutions
"Thank you for your review and the A rating! We are so glad to hear that we were able to eliminate your ant issue. Please do not hesitate to give us a call should you be interested in our quarterly services. Thank you for choosing Insight for your pest control needs!"
Meghan S.
Apr 2017
Excellent! Terry King and Mike Mack were professional, friendly and did a wonderful job!
Response from Insight Pest Solutions
"Thank you for taking the time to review our service, and for giving us an A rating! We are glad to hear that Terry and Mike are providing thorough, professional and customer driven services. It's what we strive for with every customer, every time. Thank you for choosing Insight to protect your home, health, and environment! We're always just a call away."
Shahzad A.
Mar 2017
Very well, the technician was both friendly and professional. He took the time to answer my questions and explain exactly what he was doing.
Response from Insight Pest Solutions
"Thank you so much for the review - and great to see the services were to your satisfaction! We strive to provide our customers with the highest level of service possible, so please do not hesitate to ask if there is anything else we can do for you. Thank you again for your feedback and allowing us to resolve your concerns. We hope you have a wonderful day!"
Kristin R.
Mar 2017
Perfectly.
Response from Insight Pest Solutions
"Hello [Member Name Removed], we greatly appreciate the A rating! If you need any future services regarding pest control, please give a call at 888.234.2847."
Scot A.
Mar 2017
very well...arrived and was very expeditious and professional.
Response from Insight Pest Solutions
"Thank you for the A rating. We're please to know you technician did a wonderful job on the visit. Please feel to contact us in the event you notice unusual pest activity. Thank you for being a valued member!"
Lynn A.
Feb 2017
Terry King showed up on time, calling before he arrived, with a smile on his face, a fantastic attitude and insect murder on his mind. :) We are very happy with the job Insight Pest Solutions does for us for the past year, but Terry was an awesome tech.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know how your service went, and for giving us an A rating. We truly appreciate it. We are happy to hear that you are very happy with your service, and that the technician was thorough, pleasant, and well informed. Don't forget, we will gladly treat the inside of your home on a quarterly service or come out for a free re-treatment, just give us a call. Thank you for being a member of the Insight family."
Kim F.
Feb 2017
As usual, professional service coupled with friendliness in the service went a long way in keeping all bugs away.
Response from Insight Pest Solutions
"Thank you for the feedback. It's good to know everything went well for your visit. If you ever need our services again, please feel free to contact us at 888.234.2847. Have a great day!"
Nathaniel G.
Feb 2017
Really great No more ants
Response from Insight Pest Solutions
"Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a great day!"
Dennis K.
Jan 2017
Excellent! Dylan took the time to listen to our concerns and was very deliberate and methodical in treating the inside issues and explaining everything he was doing. I like the fact that they try to avoid using anything that is toxic and poisonous. This was our third quarterly treatment and we have been pleased thus far.
Response from Insight Pest Solutions
"Great! We truly appreciate your feedback. We are happy to hear that you're happy with your services with us. We will inform our management team on your positive review. We value you as a customer. We strive to provide our customers with the highest level of service possible, Dylan is great and we have made management aware of this compliment. Thank you again for your feedback! Have a wonderful day."
Allison M.
Jan 2017
My techinician was on time and very thorough. Explained every step of the process.
Response from Insight Pest Solutions
"Thank you for your feedback! We are happy to hear that you are pleased Terry as your technician. We value you as a customer and truly enjoy working with you! Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you."
Jeffrey K.
Jan 2017
Job well done. Professional and timely.
Response from Insight Pest Solutions
"Hello [Member Name Removed], thank you so much for taking the time to tell us how your service went. We are so happy to hear that your service was to your satisfaction. We strive to provide our customers with the highest level of service possible, so please do not hesitate to ask if there is anything else we can do for you. Thank you again for your feedback, we hope you have a wonderful day."
Theresa M.
Jan 2017
I absolutely love this company. In a previous home we hired Orkin, and although we got carbon copy checklists of what was performed, it wasn't the detailed, personalized notes that this company provides. Although this particular time we had no wasp activity (it's winter), Insight consistently came over the summer to promptly respond to my inquiries regarding new/recurrent wasps. Even the manager called me to verify that activity had ceased! This round, our service technician, Kevin Hanlihan, left a very detailed account of the service he performed. It's much appreciated!
Response from Insight Pest Solutions
"Wow! We truly appreciate your feedback. We are happy to hear that you're happy with your services with us. We will inform our management team on your positive review. We value you as a customer. We strive to provide our customers with the highest level of service possible, so please do not hesitate to ask if there is anything else we can do for you. Thank you again for your feedback! Have a wonderful day."
Nathaniel G.
Dec 2016
I highly recommend this company. Very professional. I had Terry King as my service tech. He was very friendly, and made me feel like I was talking to a family member. efficient and effective.
Response from Insight Pest Solutions
"Wow! Terry is amazing! We really appreciate the amazing feedback and recommendation. We love to hear that our technicians are doing an amazing job. Please feel free to contact us in the event you witness any unusual pest activity. We look forward to seeing you on your next quarterly!"
Richard B.
Dec 2016
Very well and professional
Response from Insight Pest Solutions
"Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you."
Mary M.
Nov 2016
Great. The tech Terry King was a very happy & well informed employee. He also informed me of other services & the prices that were available to me.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know how your service went, and for giving us an A rating. We truly appreciate it. We are happy to hear that you are very happy with your service, and that the technician was thorough, pleasant, and well informed. Don't forget, we will gladly treat the inside of your home on a quarterly service or come out for a free retreatment, just give us a call. Thank you for being a member of the Insight family, and Happy Holidays!"
Joe M.
Nov 2016
Went well. The technician, Terry King, was very informative and friendly. He is very knowledgeable and expresive about his job. He deserves a well recognition from Insight Pest in Lombard, Illinois.
Response from Insight Pest Solutions
"Thank you for taking the time to let us know of your experiences with our company, and for giving us an A rating! We are glad to hear that our technician provided a thorough, professional and customer service driven service. It's what we strive for with every customer, every time. Don't forget, we offer interior treatments on quarterly services - so give us a call if you would like that for your next service, and we'll be happy to set an appointment that works with your schedule. Thank you for being a member of the Insight family, and Happy Holidays!"
Erica A.
Nov 2016
Our Serviceman, Terry King, was terrific, thorough and friendly. The only thing I need to call the company back about is the internal spray dries on hardwood floors and leaves a wet mark. (Easily wipes off and doesn't damage the floors but is an extra step)
Response from Insight Pest Solutions
"Thank you for taking the time to review our service, and for giving us an B rating. We appreciate knowing how the service is going for our customers, and are glad to hear that our technician was thorough and friendly. We have noted your concern about the liquid application on your hardwood floors, and will forward this to the service manager. If you notice pest activity, or have any questions, please don't hesitate to give us a call! Thank you for being a member of the Insight family, and Happy Holidays!"
Ria Y.
Nov 2016
Mr. Terry King was very courteous and did a thorough job of pest proofing the exterior of the house.
Response from Insight Pest Solutions
"Awesome [Member Name Removed]! We appreciate the A rating. Our goal is to provide customers with excellent service and we are pleased to know Terry did such an amazing job. The compliment has been passed to his supervisor. Feel free to contact us at 888.234.2847 if another pest concern comes about. Have a great day!!"
Licensing
State Contractor License Requirements
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FAQ
Insight Pest Solutions is currently rated 4.9 overall out of 5.
Insight Pest Solutions accepts the following forms of payment: CreditCard
Yes, Insight Pest Solutions offers free project estimates.
No, Insight Pest Solutions does not offer eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
No, Insight Pest Solutions does not offer warranties.