Build By Design Inc
About us
One stop Contractor for your remodeling needs.
Business highlights
Services we offer
& residential electrical services, Basement finishing, bathroom renovation, kitchen remodeling
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 25% |
I would highly recommend Andrew/Build by Design. We initially hired Andrew to finish our basement. He has great ideas and allows you to visual them through CAD drawings with his quote. We found him very easy to work with. When another contractor failed to show up to run water, gas and electric to the outside of our home prior to the basement being complete, Andrew helped immediately. The quality of his work is very high. Our basement already had a finished fireplace. We had leftover brick from construction and Andrew was able to use that to create a wine storage area and wood holder on each side of the fireplace that look original to construction. If we requested small changes during construction, he was happy to accommodate. Since the completion of our basement, we've hired Andrew to install crown molding and chair rail upstairs and plan to use him to make some modifications to our kitchen. There is really nothing he can't do. We could not be happier with his work.
Build By Design did an outstanding job. The team was punctual and delivered on the project as promised. We put in a theater room, a full kitchen, a full bathroom, a bedroom, a workout room and a storage area. The quality is excellent and is a great addition to our home. I would highly recommend Build By Design to anyone looking to perform home improvements of any kind, specifically a basement that needs updating.
When the project did start it took 10 WEEKS to finish instead of the estimated 3 WEEKS. The delays I found acceptable and accommodated for the days when Andrew would not show up (no notice) or have multiple excuses. I provided drinks and food for Andrew and his crew. When they missed deadlines and didn't show up, I kept a good attitude and made sure the relationship remained cooperative. I tried to be as communicative and understanding as possible. However, Build By Design Inc's professionalism, punctuality, and responsiveness were all severely lacking.
The BIGGEST PROBLEM however is that Build By Design Inc improperly installed my shower floor. The shower pan liner is leaking and the concrete shower floor is cracked. I've had two insurance adjustors and multiple contractors (including Andrew) agree that it is an installation problem. Installation problems are usually covered by warranty.
Andrew's solution was to have me pay $950 to cover HIS warranty. That's correct Build By Design asked ME to pay for their contractually provided warranty (less than a year after installation). He wrote "I do not have enough profit to cover damages like this". Now, I don't have a working bathroom. Why would I pay for them to install the floor a second time?
I'd advise against using Build By Design as they do not back the work they do.
Expect to pay for any mistakes they make. They don't honor their warranty.
"As a owner of Build by Design I proud of the remodeling work that I did in your house, the quality of work in your place was exceptionally high, but unfortunately my warranty does not cover the existing structural defects, SUCH AS WEAK FLOOR JOISTS, that created the bouncing of the shower plywood and crack in the shower floor. The way to help the situation is simple - DOUBLE JOISTS TO ENCREASE THE SHOWER FLOOR, and new shower floor, that will involve $950 budget - FARE PRICE, based on the work that I already completed in your house. As for the terms 10weeks (realistically took only 8weeks) instead of 3 weeks - some delays with the cabinetry that needed to be custom order . Also, you added a lot of projects thru out the house, such as ELECTRICAL: new can lighting in multiple rooms - aprox. total of 24, bedroom ceiling fans, involved work from attic and new electrical piping - total of 5 rooms. Multiple ceiling paintings. It all takes time, and I completed all of it from A to Z. Now, when you got this floor crack because of the structural house problem, you bringing it up to the public and blaming me of not covering it with my warranty, but solution is very simple - REPAIR JOISTS UNDER THE SHOWER, that I will be glad to help you with per budget that I mentioned. Thank you"
Licensing
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