The Screen Doctor

No response from him after reaching out three times! Found someone else to do the job.

I recently posted a review about the screen doctor. Since then I have been in touch with him and he has rectified the situation.

The initial installation and correspondence was fine. Two days after the repair the spline came unattached to the door. I called so he can come and fix it and Mike said he would come out to repair it. However; three weeks later he has yet to come and repair the door, nor has he returned my calls, texts or emails. Clearly, he is unreliable and does not stand behind his work. If he is busy, no problem just have the courtesy and professionalism to call and make an appointment when he is available. I ended up calling another company to repair the door and had to pay another fee for their service.

Great job. Arrived on time. Did a good job replacing screen and adjusting rollers on screen door. High quality screen with good visibility.

Fantastic! Michael provided a quote that was very reasonable and was able to fix the broken screens and build a new one so quickly and they look amazing. I love the fact that he was able to get them done right on site in about a hour. I highly recommend him and would definitely use him again.

Mike showed up early and went right to work. He works very fast. He emailed and texted me right away after I reached out to him. I would definitely use him again in the future and recommend him to anyone.

I sent a email through Angies List and called the Screen Doctor and never received a reply or call back. I took my time to contact the Screen Doctor, the least they could do is return my call. If they don't want my business for what ever reason that is ok but please let me know so I can move on. I did find an other company through Angies List to replace my doors and I am very happy with the other contractor.

Mike showed up early, He was very friendly. He had all the materials he needed, and completed the job quickly. The work was excellent. He recommended a tougher screen material than the standard one, and I bought it. I will definitely use him again.

Screen Doctor showed up early due to a cancellation. Make had everything needed to replace the screens that he needed, and set to work promptly. Mike does more screens in a day than I will do in a lifetime, and that experience is obvious in the manner in which he diagnoses a problem and implements a solution. It is interesting to see his unique business model in action. The fact that he does the work at my home or property is a real bonus rather than trying to take my sliding screen door to a store somewhere.

Most of our window screens were damaged by a recent hail storm. Jim was responsive, on-time and did a great job. It was wonderful that he came to our house to do the work and took care of disposal of the damaged screens. For a slight extra charge, he even removed and reinstalled the screens. I highly recommend the Screen Doctor.

E-mailed for a quote. Responded back and we made appointment. Showed up on time and got everything done for same price as quoted.

I had a truly outstanding experience with The Screen Doctor. Requesting a quote online to rescreen 12 window screens was easy and quick. Mike got back to me via email within an hour or two with an estimate and within minutes my work appointment was confirmed. Mike arrived on time on the appointed day. It was a rainy day, so he set up in the garage. He completed the rescreening of the 12 windows in a little over an hour. The screens looked like new and the garage showed no evidence of Mike having been there. If you are looking for quality screen repair work that is absolutely stress-free, The Screen Doctor is your answer.

Excellent. Very good job

The Screen Doctor is a great service and very convenient. Mike scheduled the appointment through e-mail, showed up on time and had the screens fixed in less than 30 minutes. I had him use the heavier duty material than the original Pella screens, and they look just as great and match perfectly. The fact that he comes to the house, removes the broken screens and fixes them on sight is really nice. Other service providers I contacted wanted me to take down the screens myself, drop them off, and pick them up a week later. If you have torn or broken screens you cannot beat this service.

Initial contact 6/17, exchanged info, we asked for a sliding screen door replacement, Screen Doctor misinterpreted our request as a rescreening job (screen only) and we were requesting a new door. Estimate given as $110 for a approx. 77x36 inch door. Several emails later we made an appt. for Tuesday 7/5 at 11am, some 2 1/2 weeks later and at my instigation.

7/5:  I received a text message at 11:07am for 11am appointment, that the tech was running late and should arrive by 11:35am. I texted again at 11:35am. At 11:50am still had not arrived, so I texted back asking for the status. The tech arrived at around 12pm noon. After inspecting the slider, both parties realized the discrepancy between our request of a new sliding screen and Screen Doctor's expectation for strictly a re-screening of the current slider. The Screen Doctor's estimate for a new screen door was $350, some 7 times the price of a screen door at the local Home Depot which we felt was price gouging. Btw our sliding screen door is a standard size 77 1/8 by 36 inches.

Unfortunately, the tech took offense to our concerns on the tardiness, cost and general interaction in the exchange of text messages. All of the problems, including different expectations, would have been resolved through a simple phone call, but in the process, I felt Screen Doctor was more interested in a quick $110 15-20 minute quick fix rather than good customer service.

No, I would not recommend using Screen Doctor.

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Mike provided an estimate based on our job description via email.   He came out the first available time a week later.  The day he was to come at 3:00, he emailed to see if he could come earlier at 11:00 or 11:30.  He took out the remaining old screen and put in new pet screen.  The entire job took approximately 30 minutes and we were charged what he estimated.   Mike was very personable.

I would recommend his services to anyone like us who needs new screen but doesn't know how to get the screen door off the track.  We would definitely use him again.

Quick response...within 2 days he was onsite and rescreened 15 Windows in a single morning. 
Very polite, and careful. 

Requested an estimate after e-mailing the sizes and received a response with the total within 30 minutes. Mike said he could do the work 2 days later at my residence which I accepted. He arrived 30 minutes prior to the appointment time. He set up in my garage, went right to work after removing the screens, and within 3 hours had reinstalled the screens and cleaned up the work area completely. Mike was friendly, courteous, and very professional and his work is fantastic. I would highly recommend Mike's service.

The entire process could not have gone better from beginning to end, I contacted them thru email after reading other angies list users reviews. The response to my email and questions was quick, I was able to get a date scheduled very quickly and at the time that worked for me. Mike showed up on time, explain what he was going to do and what it would cost me which I felt seemed fair for 15 windows. The weather that day wasn't the best but Mike did not complain and went to work removing and replacing all of the screens on the first floor.  He cleaned up after himself and reinstalled the screens without any problems at all. I am glad that I picked the screen doctor to work on all my windows and will be calling him back to do all of the second floor once the weather improves a little bit. I would highly recommend the screen doctor to anyone who needs any windows or doors rescreened in their home.

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Process went great.  Doors look fantastic and the screen material is much more heavy duty than what came with my screen doors originally.  Price is a little high for the amount of time it takes to replace the screens, but overall the job was well done and worth it.