Original Home Improvement, Inc.

About us

Local Lisle Company

Business highlights

Emergency services offered
28 years of experience

Services we offer

Aluminum Trim, Basement Remodeling, Bathroom Remodeling, Decks, Downspouts, Fascia, Gutters, Kitchen Remodeling, Patios and Storm Related Damages, Porches, Roofing, Siding, Soffit, Windows, Wood & Tile Flooring, doors

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
19%
3
0%
2
0%
1
6%
Showing 1-16 of 16 reviews
Jim B.
Jun 2023
5.0
Yes, I recommend this pro
$12,000
Good quality people doing a wonderful job at a fair price. They worked a holiday weekend because they promised that week it would be done. Even found the foreman coming back the next week to make sure it was done right. My insurance company recommended them as they are trusted by their industry.
Response from Original Home Improvement, Inc.

"We would like to take a moment to express my heartfelt appreciation for your business. It is with sincere gratitude that I thank you for choosing our company as your trusted service provider. Your decision to place your trust in us is not taken lightly. We understand that you had other options available, and we are truly honored that you selected our services. We value each and every customer. Thank you!"


Nat D.
Oct 2017
5.0
Yes, I recommend this pro
It went well. Tom was on time and meet us during our lunch break. He spent about 30 minutes (1/2 that time on our roof) and was professional.
Response from Original Home Improvement, Inc.

"Your support allows us to continue doing what we love and to serve our customers to the best of our abilities. We are dedicated to delivering high-quality products/services and ensuring that your experience with us is nothing short of excellent. If there is anything else we can do to further meet your needs or exceed your expectations, please do not hesitate to reach out to us. Thank you for your business! We genuinely appreciate the opportunity to serve you, and we look forward to continuing our relationship with you in the future."


Greg M.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Larry F.
Jun 2014
5.0
Yes, I recommend this pro
$30,000
We could not have been more pleased with the work Andy did with his crew. I had a lot of rotten window sills which they repaired and trimmed out.
OHI always returned phone calls promptly.
The siding and windows look beautiful!
All work was done very professionally. Quality of workmanship was excellent. The crew cleaned up every night.
We had two windows which were blocked on the inside by a large entertainment center and a huge desk which could not be moved easily. OHI installed these two windows from the outside instead of making us dismantle the furniture.
OHI exceeded all my expectations. OHI is not the lowest cost contractor but I feel it provided an excellent value.
Our standards for doing work on our home are very high. OHI not only meet our standards but exceeded them.
I would give 5 stars to Original Home Improvement Company.
Response from Original Home Improvement, Inc.

"Wow! Your review is truly incredible and it means the world to us. We're honored to have been a part of your construction journey and we're thrilled that we met your expectations. Your words of praise inspire us to continuously raise the bar and strive for excellence. We want to keep exceeding your expectations and delivering exceptional experiences. If there's ever anything else we can do to enhance your experience or if you have any special requests, please don't hesitate to reach out. Your happiness and satisfaction are our top priorities, and we genuinely love serving customers like you. Your continued support means everything to us, and we can't wait to serve you again."


Raymond B.
Oct 2013
1.0
They said they would have someone contact me. no response. I had another contractor finish job today.
Response from Original Home Improvement, Inc.

"Here at OHI, Inc., we have various methods in place to ensure effective communication with our customers. When a message is received via Timetap, online, email, text or phone, our dedicated team records the customer information into a computer data call log along with an online appointment reminder. Additionally, we promptly send a text message to one of our expert staff members, providing them with the necessary customer details to return the call schedule an appointment or address any questions they may have. It is disheartening to learn of his dissatisfaction with our services and given us an 1 star rating. However, upon reviewing our records, we have no evidence of any contact from him via email, text, or phone. We maintain computer-generated data logs for up to a year, encompassing all leads and completed jobs. In his review he suggests that we had started work on his property but failed to complete it, leading him to hire another contractor. However, our database does not show any projects undertaken at the address he provided above. We retain records of all jobs, regardless of their age. Nor do we have any records of money received from by him. While we strive for accuracy, we understand that mistakes can occur. If OHI, Inc. has made an error, we encourage that he contact our offices so that we can rectify any shortcomings. At OHI, Inc., we take pride in our honesty and courteous service. We stand behind our 5-year workmanship warranty for exterior remodeling and 1-year workmanship warranty for interior remodeling. If there was an input mistake in the address, we fully support our warranty & urge him to reach out to us via email, text, or phone. Receiving a 1 star rating without the opportunity to address the issue is unfortunate, as we firmly believe that there are no problems, only solutions waiting to be found. We sincerely hope that he has found a resolution, & we extend our best wishes for all their future remodeling endeavors."


Candelaria A.
May 2013
4.0
Yes, I recommend this pro
They were supposed to take pictures of the roof before and after they repaired the roof but they didn't do that. The work went pretty well though and they did a pretty good job. They left a lot of nails laying around, but cleaned up most everything else.
Response from Original Home Improvement, Inc.

"Thank you sincerely, [member name removed], for taking the time to provide us with a B rating on Angi's List. On behalf of OHI, Inc., I would like to extend my personal apologies for the aspects that led to the B rating. We value your feedback tremendously, and I am pleased to inform you that we have already taken proactive measures to address the areas of concern. At OHI, Inc., we place great importance on understanding our customers' thoughts and feedback in order to continuously enhance our services and surpass expectations. Your input is invaluable to us as we strive to deliver exceptional service at all times. I genuinely hope that you will consider choosing OHI, Inc. for your future remodeling needs. We are committed to working diligently to ensure that your next experience with our company merits an A rating. Your continued patronage is highly appreciated, and we are fully dedicated to providing you with the best possible service. Once again, thank you for your valuable feedback, and we look forward to the opportunity to serve you again."


Virginia V.
Jan 2013
5.0
Yes, I recommend this pro
$20,000
Original Home Improvement came out to give me an estimate and drop off roofing samples, as scheduled. I also called two other contractors, one contractor never showed, the other one came to my house without samples and a higher estimate for repairs. A date was agreed to begin work with Original, they showed up at the exact time they said they would, prepped the area by protecting landscaping and house windows, driveway, deck and walks. Work proceeded intensely for 3 1/2 days, working 12 to 14 hours each day to complete the job before any bad weather moved into the area. Andy Baran continuously stopped by to check the progress and ask of my satisfaction with the work so far. I expressed concern over the clean up aspect of the job, as it turns out, Original left the job site immaculate. I have a friend that had a roofing contractor replace his roof a year ago and he is still cleaning up his yard from the mess they left. I would highly recommend Original Home Improvements, and I plan on asking for additional quotes for interior home improvements.
Response from Original Home Improvement, Inc.

"Thank you so much for your Angie’s List A rating and the excellent DESCRIPTION OF WORK that you took the time to write. We understand that our customers are the lifeblood of our business, and without your support, we wouldn't be here. So, from the bottom of our hearts, thank you, for helping us stay in business and for being such an incredible customer."


John B.
Nov 2012
5.0
Yes, I recommend this pro
$18,000
Tom was very helpful in dealing with the insurance company and the work was done quickly and professionally.
Response from Original Home Improvement, Inc.

"I hope this message finds you well. I wanted to take a moment to express my sincerest gratitude for the exceptional online review you posted about our business. Your generous words and positive feedback have truly brightened our day! We are absolutely delighted to hear about the fantastic experience you had with our products/services. Your review not only uplifts our team but also serves as a valuable recommendation for others who may be considering our offerings. We want to extend our heartfelt appreciation for the time and effort you took to share your experience. Your support is incredibly valuable to us, and it motivates us to continually strive for excellence and deliver the highest level of service. If there's anything else we can do to further enhance your experience or assist you in any way, please do not hesitate to reach out to us. Your feedback is important to us, and we are committed to upholding the high standards that earned us your praise. Once again, thank you from the bottom of our hearts for your amazing online review and for being such a loyal and satisfied customer. Your support means the world to us, and we look forward to serving you again in the future."


MARYANN C.
Jan 2012
5.0
Yes, I recommend this pro
$17,000
I had contacted other providers and received estimates when I saw what a nice job this company was doing on a neighbor's house. I called them and they reviewed what was needed. They agreed to work within the limits my insurer had set. In addition they gave me a very good price for replacing siding which the insurance company would not cover. When Tom arrived to give the estimate, he had to wait for Andy his partner. While he waited he put together an electric fireplace kit that I was struggling with. While it wouldn't have swayed me if anything else seemed wrong, it seemed indicative of the company. The work went as planned. They were especially good at cleaning up the area after work. They had to place ladders in a neighbor's yard because of the narrowness of the lot and they were completely satisfied with the cleanup. The work was done by two crews, one for roofing and another for the siding, and they were both excellent and professional. After the job was completed Andy came around to make sure everything was all right. He saw that my gas meter seemed damaged and asked if his crew had done it. I assured him that it had been done by the storm and reported to the gas company which had not yet repaired it. I appreciated him bringing it to my attention.

Andy did a marvelous job finding trim to match what was not being replaced. It all looks lovely.

Since many houses in the area were damaged in the same storm I got to see many companies work. I felt I had the best after watching other work that was done.
Response from Original Home Improvement, Inc.

"We are absolutely blown away by your incredibly generous and heart-warming review. Your kind words and glowing feedback have left us speechless. Thank you just doesn't seem enough to express our gratitude for your amazing review. From the bottom of our hearts, thank you for your truly glowing customer review. Your support means everything to us, and we are privileged to have you as our customer."


Brett R.
Sep 2011
4.0
Yes, I recommend this pro
$150
I spent $150 on that work. They are reasonably good. The work is decent. Their biggest weak point is responsiveness. The quality of work is pretty good.

Paul K.
Jul 2011
5.0
Yes, I recommend this pro
$150
After a visit from the Project Mgr., who assessed the situation, two workmen came out to further plan the job. They returned and worked quickly and efficiently to correct all the problems I had with my roof. All-in-all, a totally satisfactory experience. That was several years ago, and the roof is doing fine!
Response from Original Home Improvement, Inc.

"We wanted to take a moment to extend my heartfelt gratitude for choosing our company to fix your roof. We greatly appreciate the trust you have placed in us for such an important task. We understand the significance of a sturdy and reliable roof, and we are committed to providing top-notch roofing services. Your decision to select us as your roofing contractor is truly valued and motivates us to deliver the highest quality workmanship. Thank you for entrusting us with your roof repair. We are grateful for your business."


Jared H.
May 2011
5.0
Yes, I recommend this pro
$830
I had decided to put in the top of the line gutter covers because my gutters were constantly full and it was a breeding ground for pincher bugs. Original Home Improvement came in with the best phone estimate. Then, when they came in person, they told me that the top of the line system wasn't the best fit for me due to the way my gutters are hung, their condition, and the age of the roof. So they advised that I use a cheaper system that was half the price of their estimate. They installed everything one day after the estimate. So far I have clean gutters and no pincher bugs, so I am very satisfied.
Response from Original Home Improvement, Inc.

"We at OHI, Inc. know that our business would cease to exist if it weren’t for our customers. Thank you for being our customer!"


Kristen B.
Sep 2010
4.0
We set up an appointment for the estimate, and Andy arrived late, although he had just come from another job. We walked around the house to look at the parts we wanted replaced, and he pointed out other, unrelated things that Original could do for us. He said he would come by the next day to take measurements, and a few days later he left the proposal for us. The price was very reasonable, but we decided to go with another company. We contacted Original at the end of the week and said that we weren't going to do the full project, but we were interested in having a couple of smaller things done that Andy had pointed out while he was at our house. He said he would call on Tuesday with an estimate, and didn't. We tried contacting him and as of now (two weeks later) we have not heard back. Though there were some positive aspects, we will not be using this company in the future.

Lee T.
Aug 2010
5.0
Yes, I recommend this pro
$7,000
Prompt, good work and cleaned up quite nicely.
Response from Original Home Improvement, Inc.

"Thank you so much for your review and for being an essential part of our success."


Paul K.
Jul 2010
5.0
Yes, I recommend this pro
I saw his crew working in the neighborhood and decided to give them a call. I contacted the company and spoke to the project manager Mr. Christopher Green and he sent his guys out to do the handyman work and replace the soffit panels. They also did some repairs to existing roofing. The repairs were absolutely perfect, the prices were good and as far I'm concerned Original Home Improvement did a fine job.
Response from Original Home Improvement, Inc.

"Your review, feedback, and interactions have been invaluable to us. Your engagement helps us better understand our customers' needs and allows us to continuously improve our offerings to serve them even better. We are honored to have you as part of our customer community."


Jessica J.
Mar 2009
5.0
Yes, I recommend this pro
$1,400
AWESOME!!!! They are beautiful. Work was impeccable.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Original Home Improvement, Inc. is currently rated 4.6 overall out of 5.
Original Home Improvement, Inc. accepts the following forms of payment: CreditCard
No, Original Home Improvement, Inc. does not offer free project estimates.
No, Original Home Improvement, Inc. does not offer eco-friendly accreditations.
No, Original Home Improvement, Inc. does not offer a senior discount.
Yes, Original Home Improvement, Inc. offers emergency services.
No, Original Home Improvement, Inc. does not offer warranties.

Contact Information

4513 Lincoln Ave., Suite 100, Lisle, IL 60532

Share project details to get started.