MARIS FLOORING

THE PRICE WAS COMPETITIVE BUT THE WORK WASN'T WELL THOUGHT OUT. THEY INSTALLED THE WOOD THE OPPOSITE DIRECTION AS THE REST OF THE WOOD IN THE HOUSE. THEY DIDN'T ASK US IF THAT WAS THE WAY WE WANTED IT, WHICH, IT WASN'T. THEY SAID IT WAS BECAUSE OF THE WAY THE SUB-FLOOR WAS LAID. THEY FAILED TO ASK US IF WE WANTED TO REPLACE THE SUB-FLOOR, THUS ENABLING US TO HAVE THE FLOOR MATCH THE REST OF THE HOUSE. THIS WOULD HAVE ONLY COST US AN ADDITIONAL $200, ACCORDING TO THEIR ESTIMATES. WE WOULD HAVE PAID TO HAVE THAT DONE IF ONLY THEY WOULD HAVE ASKED. SECONDLY, THE REST OF THE FLOORS IN THE HOUSE HAD A GLOSS FINISH, AND THEY PUT DOWN A MATTE FINISH IN BOTH ROOMS. WE PRESSED THEM TO COME BACK AND FIX THAT, AND INSTALL SOME TRIM WORK THEY HAD NEGLECTED BEFORE WE PAID THEM IN FULL. IT TOOK THEM A COUPLE OF WEEKS TO COME OUT AND FIX THAT.

HE FAILED TO COME TO THE FIRST APPOINTMENT WE SET UP, BUT ARRIVED ON TIME TO THE SECOND APPOINTMENT & GAVE US A DETAILED ESTIMATE. THEIR WORKMANSHIP WAS GOOD. THEY SANDED OUT ALL THE DAMAGED AREAS & OUR FLOORS ARE VERY SMOOTH. THERE ARE A FEW VERY SMALL AREAS THAT WERE NOT PERFECT (SOME SMALL BUBBLES, DOG HAIR IN THE FINISH). WE WANTED THE FLOOR COLORS TO MATCH UP (AS CLOSE AS POSSIBLE) SINCE WE HAD OAK & BRAZILIAN CHERRY, BUT I THINK THEY USED THE SAME COLOR STAIN FOR ALL THE FLOORS - SO THE OAK FLOORS ARE LIGHTER THAN WE EXPECTED.