Ravinia Plumbing, Sewer, Heating & Electric

Felt cheated. Cut small drywall hole, applied PVC cement to loose drain pipe. That’s it. No new pipes, no copper work, nothing. Charged more than $600 for a few minutes of work.

It was excellent. They came out out on Sunday and It was an emergency call and they fixed it that day. They went to their warehouse to get the parts and they didn't charge extra for coming out on Sunday.

Plumber rodded out the line. Took about 1 1/2 hours but worked well afterwards

They were excellent. They save me haven't buy a new furnace, because the previous provider said that is necessary and the furnace wasn't that old. So imagine how grateful I am. In fact we made an arrangement that they will take care of my air conditioning.

They were great. They fixed my problems and I highly recommend them.

A few days ago my furnace went out. I could see that the igniter was cracked and it looked like a 5-minute job to replace, and I found the part on the internet for $38. But it was freezing in the house and I couldn’t wait a day so I called the distributor in Libertyville, but he doesn’t sell to the public. I called Ravinia Plumbing and Heating and spoke to their service manager, who refused to sell me the part. The only way he would help me out was to come out and replace the part for $304 plus, I think, $90 to come out. Thanks a lot. So I give Ravinia a C. They didn’t cheat me or do anything dishonest - they have a right to be un-neighborly if that’s how they want to do business. But the story has a happy ending. I called Carefree Comfort and spoke to Domenick who said sure, he’d sell me the part. He sold it to me for $35 - less than the internet price. Now THAT’s what I call a good neighbor! Now I know who I can trust to come out and give me a fair price when I have a problem I can’t solve myself.

Great work during the Polar Vortex of January 2019. Had a burst hot water pipe under the kitchen sink. They very quickly responded and came out to fix the problem. They also came out the next day very quickly when the cold water pipe burst. Price was fair and they were very professional. We joined their Home Care Club for further discounts. Overall a very quality experience.

How did it go? It went ok. It was a Sunday and we had Edwardo come out to fix our toilet drain piping. Apparently the line going outside had roots causing a back up. The roots were found from about 20 ft from when he put the rod through. It was pretty disgusting but Edwardo took care of it. He finished rodding and recommended a free inspection that I should schedule during normal business hours.. We are pleased with the service. I have used Ravina plumbing in a couple other homes I have owned in Highland Park because their work is dependable. However, their pricing is a bit steep. I was a bit taken back that the overall service cost us over $1000. I did provide a 5% coupon to the technician but he said it would get adjusted afterwards. What boggled me about the cost was the not the charge for the rodding (Approx $450) or the overtime service visit cost (Approx $140), it was removing the toilet to access for rodding and putting the toilet back in service (Approx another $450). I thought the last line item was a bit high. My wife and I were in a bind and felt committed after the tech arrived. That said, the job was completed and we were restored to normal drain service. Thank You Tony

Chris Cooling was the plumber on call for the night. My toilet was leaking after I had tried to fix it. Chris arrived on a Saturday night at 8pm and was professional, courteous and efficient. In fact, considering I had just probably ruined his Saturday night, he was in a really good mood. Not cheap but overall I think a fair price for having to come out on a Saturday night.

Prompt and responsive. Arrived on time, and plumber was professional. Core issue here is rate being charged for simple work. Ravinia will not quote in advance or provide their hourly rate. $59 charge to come review, waived if you do work. Quoted $332 to rod kitchen sink to 20’, more if it went deeper. Had to go 40’ and did not end up charging more, which was nice, but work was done in 1 hr. That is not a fair rate for 1hr if plumbing work, and the practice of refusing to quote makes it impossible to compare prices. Unlikely to use again unless truly an emergency.

Great! Ravinia Plumbing sent an excellent plumber to diagnose the problem and fix it. It turned out to be a cracked seal/wax ring in the base of the toilet that was shot, and had to be replaced. He had to take off the toilet and replace the seal/ring, remount the toilet, and then he also cleaned up the basement where the soggy ceiling tiles were. Very nice plumber and quite competent.

I called to setup an appointment on 3/13 and they promptly came out on 3/14 since it wasn't an emergency. Their plumber John called a hour before arriving to let me know he was on his way and asked a few questions so he can pick up some supplies to fix the issue. I wasn't there when John was finished but everything works really well and the two bathrooms were left super clean! Thank you!

Excellent, would recommend them.

Prompt professional service. Told me how to save money by repairing faucets to like new instead of replacing two of them. He only did what was truly needed and saved me several hundred dollars..

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I can't complain. They're a reliable company and do a good job.

They were very responsive. I think the price was fair. We were very pleased.

The technician, JJ, arrived on time and got right to work. I described what was going on with the slow draining. He rodded the sewer towards the house and the street. Everything is fine again. Great service.

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I have never had any bad experiences with them. They installed our furnace some years ago, and their work on that was particularly great. We had a minor gas leak, that was kind of scary, so they walked us through it is not like it has to be done overnight and you keep your heat on. They installed the new one in a few days. It was very good. I would definitely use them again. When you find somebody good, I don't switch if I can find someone who is reliable and good.

They are excellent. I never do any price comparisons so I am very happy. I am very happy with the price. The quality of their work and the products are good, even more than their cheerefulness. They set up appointments and come when anticipated. Their professionalism is excellent. When they are installing the air conditioner, they give you a quote, like for more visits there is a cost to come out, and for whatever they are doing there is a product cost. I don't know if they even charged me for coming out. I certainly plan to use them again for heating and plumbing services. They have a wide variety of services, not limited to heating and plumbing. They also do electrical, I am currently using someone else, but not that I wouldn't use them. They have a discount club, it gives you 10% off on all of their services. You pay a one time fee for the year, but since we use them all the time it has worked well. We get a discount for everything we do, the fee for coming out and the products needed.

I am part of their comfort club, so I get a discount. I find them to be wonderful. They are great. They do have someone different that shows up. I never had anything but a good experience with them. Everything has been fine. I call them for everything from plumbing, electrical, heating and air.

The job was well done and good advice was given.

It went fine and they came when they said they would. It was a little pricier than I expected however. I probably will get bids from other companies the next time I need a sewer cleaning like this.

It was good. The quality is very good. The work was competently done.