Turf Industries
About us
Turf Industries Inc. specializes in installing residential and small commercial sprinkler systems. We are licensed by the State of Illinois as an Irrigation contractor. We give free estimates for sprinkler installations and also repair existing sprinkler systems. We provide RPZ testing by our licensed plumber as required by the State of Illinois. Mention Angie's list and we will give an additional $100.00 of a sprinkler installation. We are family owned and operated and have been in business since 1984.
Business highlights
Services we offer
Underground Sprinkler Installations and Service Landscape Lighting Installation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 4% | ||
| 4% | ||
| 4% | ||
| 4% |
They installed it late fall last year and turned it off. Over the winter it was unused and then they came and turned on the water again and everything is operating now. They didn't charge to come out and turn it back on last month.
"Thank-you very much for your review. Customer satisfaction is our best advertisement. I hope you enjoy your new sprinkler system for many years to come."
"Thank-you so much for your review. We understand by making our customer's happy and doing the very best job possible that this will result in future referrals that will help our business thrive. I understand that you have already referred us and we appreciate your confidence in us. Thank-you again for your business!"
"Thank-you for your review. We appreciate your business over the years and hope to continue to provide you great service for years to come."
"We are sorry that you were not happy with our service. When we open a sprinkler system there are times that all the work can not be done in the 1st visit. Our trucks are fully stocked with all the most sprinkler parts, but in the case of your system, we did not do the original installation and the valves were unusual and had to be ordered. When we made the 2nd service call, I sent the service manager out to do your service and did not charge you for all the time he spent servicing you system. We had your system up and running by May 15, 2013 and I did not hear from you after that date with any concerns about adjusting or coverage. I understand you were not happy with our process of estimating future work, but I honestly thought that you were happy with our service up until that point. It is disappointing to us that you did not feel we took that extra step to provide you the kind of service that has you referring us to your friends and neighbors."
control station installed in my attached garage and a wireless rain
detector which disables the system when there has been enough rain.
They warned me that my yard would be torn up during the installation and
they were accurate. However the extensive trenching required was
completely restored and it was difficult to detect where they had
worked. It was amazing to see the crew complete so much work so efficiently.
The system included new plumbing inside the house to provide proper water pressure and flow to the outdoor system. That part of the job required significant ingenuity to work around the interference of various other home systems. It was a pleasure to watch the smooth completion of that phase of the work.
The crew leader carefully explained and demonstrated the proper operation of all parts of the system and left me with detailed written instructions to improve my understanding.
The cost included two years of shutdown and startup service.
This Fall's shutdown was completed in a professional and courteous
manner.
"Thank-you for your kind review. As a family owned business we take great pride in our work and our crew shares this attitude. Our goal is to make each and every one of our customers feel great about their decision to choose us, to be here to answer any questions you may have, and to provide prompt, competent and friendly service to you in the years to come."
"Thank you for your positive review. As a small business owner I am very hands on. Many of our crew members have been with Turf Industries for more than 20 years, they are among the most qualified in the industry. We take pride in our employees dedication to their craft and they share in our company philosophy that at the end of the day, our customers are 100 percent satisfied with the system we installed."
"We are sorry for the miscommunication, however we were hesitant to take on your project due to an ongoing issue with the original company that recently installed the sprinkler system that you were not happy with. Had you contacted our company to do the initial install we would have been able to better estimate a new system, rather than try to give you an exact quote to fix another company's mistakes. This is the reason we referred you to other companies as we did not feel confident that we could bring your current system up to standard for a reasonable price after you had already paid the 1st company to do the entire install. Again we are sorry for the miscommunication."
We have been a customer of this company for 28 years. We had a new system installed due to work performed on our house destroyed the old system. The new system is great and modern technology has made the new sprinkler system easy to operate. I would recommend Turf Industries for all your lawn irrigation needs.
"Thank you so much [Member name removed] for your review. We have enjoyed working with you since 1989. We are grateful that you choose us to install a second sprinkler system for you. We have many customers that have moved and choosen us to install another system for them and it is so gratifying to know that over all these years we have provided the kind of service that has our customers choosing us the 2nd time around. We look forward to working with you for many years to come."
"I do not have a record of winterizing your system in 2011. I show Turf Industries opened it that year, but did not close the system. I checked our deposits for fall of 2011 and I did not show a check from you for that service. I was surprised to hear our office was not friendly with you, as I get so many compliments about our office staff, as such I am speculating that you may have us confused with another company. Regardless I am sorry that your perception of our office staff is not positive."
"Thank you for taking the time to review our company and for the positive feedback. From time to time, there is some fine tuning that has to be done on the completed system and we pride ourselves in our timely response to our customers regarding service issues. We not only want you to be happy with our system and our service at the end of the day of install but in years to come. We look forward to providing you the quality of service that our customers have come to expect from us. Thank - you again!"
Licensing
State Contractor License Requirements
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FAQ
Contact Information
830 W Route 22, Lake Zurich, IL 60047
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