I have got a re occurrence of cracks on my ceiling within two months of completing the projects. Called them to come back and they won't come back to repair. They don't stand behind there service.
Description of Work: Interior painting
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$7,500
Response from BUTERA PAINTING
The member was told upfront all cracks would be patched, major cracks with fiber glass with no guarantee they would not return under anytime limit, period. Old plaster and stress cracks can occur uncontrollably. Aside from this she had falsely accused me of taking something from her house at our conclusion of the job. I was outraged, offended and insulted. In the business over 35 years with a flawless reputation for honest high end quality work. This blatant false accusation of taking something from her should eliminate me from your request. I have always stood behind my work, even years after completion, but this accusation of mistrust I will not tolerate. She received a job a close to perfect as possible as she demanded, but had created her own problem with her false assumption as she well knows. She never apologized or showed remorse just demands.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting
FAQ
BUTERA PAINTING is currently rated 3 overall out of 5.
No, BUTERA PAINTING does not offer free project estimates.
No, BUTERA PAINTING does not offer eco-friendly accreditations.
No, BUTERA PAINTING does not offer a senior discount.
No, BUTERA PAINTING does not offer emergency services.