Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Matt P.
10/2010
greenhouses
 + -1 moreSTAY AWAY! With the managerial staff Atrium employs, you may be a great customer but will have the potential to be screamed to and verbally harassed. The manner in which our experience was handled is being followed by our personal attorney, save yourself from dealing with these jerks!
Description of Work: Last year we spent over $1000 at Atrium Garden Center on five Colorado blue spruce trees. One tree is brown and is dying. Since we purchased that tree less than 1 year ago we asked Atrium if we could purchase another tree for $200 and if they could plant the tree for no additional charge. They said no. My husband said that we would tell our friends about our experience to which the manager Tim proceeded to physically YELL at my husband and threatened that he would sue him for slander if we shared our experience with friends. We didn't think that we are asking for anything unreasonable. We were going to pay for a new tree and asked them to plant the new tree (that we would buy) at no charge to us. To be treated in this manner by a manager of a business in which we spent a large amount of money is unacceptable and unprofessional. What happened to the saying that the customer is always right, standing by what you sell and wanting the customer be satisfied and to return so they will spend more money on future purchases?
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$1,200
Contact information
21481 RAND RD, Lake Zurich, IL 60047
Licensing
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Service Categories
Greenhouses/Nurseries
FAQ
ATRIUM GARDEN CTR is currently rated 1 overall out of 5.
No, ATRIUM GARDEN CTR does not offer free project estimates.
No, ATRIUM GARDEN CTR does not offer eco-friendly accreditations.
No, ATRIUM GARDEN CTR does not offer a senior discount.
No, ATRIUM GARDEN CTR does not offer emergency services.
No, ATRIUM GARDEN CTR does not offer warranties.
Contact information
21481 RAND RD, Lake Zurich, IL 60047