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He helped to find the best window in the showroom.
Then he consulted my contractor for details about the timing and the job.
He came down to the house to measure up and check details.
The window was made to spec.
When there were problems with the fit Bill worked with the manufacturer (Marvin) to come up with an excellent solution in a timely way.
I would use Estates Windows (especially Bill) again, and recommend them to friends and neighbors.
[Member name removed]
Arriving at the warehouse/showroom without and appointment, Ray Mattucci took the time to show and explain the workings of several brands and makes of windows and patio doors. He showed a patio door that we didn't know existed (4 section, center slide doors) which we fell in love with immediately. Once we found that it would be possible to have this installed instead of a modified 'standard' patio door, we had to have it, and could not be happier,
Ray's counselling and time commitment to us during our visit made a huge difference in our decision making process. Because of his help, we were able to pick what we feel are the finest windows available. As we had already picked a contractor to install the windows, when he asked who we had selected, he had glowing comments for them as well, which made us feel even better about our choices.
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