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Roto-Rooter Plumbing & Drain Services

Sewer Cleaning, Plumbing, Drain Cleaning,

About us

Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional phone - (800) 768-6911.

Business highlights

Emergency services offered
90 years of experience

Services we offer

Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, grease trap, septic tanks & video camera line inspection.

Services we don't offer

Ask for details.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%

Filter reviews by service

Showing 1-2 of 2 reviews
James D.
Jul 2014
3.0
Plumbing
$360
Roto Rooter does not rod. They jet which is more expensive. 
They come our for a "free" estimate. Then they tell you they need to jet your line and camera it. That "service" will only cost $360. 
They did fine with the service, but there are much more cheaper options.
They also misdiagnosed the problem and wanted to charge over double (nearly triple) the cost of other companies to do the job.
They also made a huge mess in our house by tracking sewer "fluid" throughout. They did not clean up.
They hooked our garden hose up to their truck, after they jetted and used their water, without permission.
I asked three times for progress updates while the work was being done, I could tell there was a problem. They only said "we are still working on it."
Not a pleasant experience. They are a big franchise and I would recommend Dave at Hamende. He will do a much better job and cost half as much.

Crystal M.
Jul 2008
2.0
Sewer Cleaning
$240
The first time they cleaned the line everything seemed fine, then it clogged again in less than two months. I asked them if the cleaned the whole line the first time and they said it hadn't been necessary, even though roots were the cause of the clog. They came out again and charged me full price and also left the clog (roots and paper) laying in my driveway.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Roto-Rooter Plumbing & Drain Services is currently rated 2.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Roto-Rooter Plumbing & Drain Services accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Roto-Rooter Plumbing & Drain Services offers free project estimates.
No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Drain Services offers emergency services.
No, Roto-Rooter Plumbing & Drain Services does not offer warranties.
Roto-Rooter Plumbing & Drain Services offers the following services: Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, grease trap, septic tanks & video camera line inspection.
Ask for details.

Contact Information

960 N Washington Ave, Kankakee, IL 60901

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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