Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Miles Maid & Maintenance/ Triple M is a residential cleaning business with one philosophy. Give all customers the same service I'd like to receive myself! Your residence will be thoroughly cleaned at an affordable rate which includes dusting,floor care,kitchen & bathrooms cleaned which includes sinks,tub & shower. Your satisfaction will be met before I leave! Triple M is now provides small office cleaning. Complimentary air freshener is available upon request. Call Miles at (773) 882-4394 to discuss availability/ details.
Business highlights
21 years of experience
Services we offer
Bath Tub, House Cleaning- Dusting, Mopping, Shower Cleaning., Steam Cleaning, Sweeping & Vacuuming
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.663 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 35% | ||
| 24% | ||
| 17% | ||
| 14% | ||
| 10% |
Showing 1-25 of 63 reviews
Halim M.
Mar 2021
DO NOT GIVE YOUR MONEY TO THIS BUSINESS. Africa Scott did a terrible job cleaning my home. The home was vacant and being prepared for renters to move in. She provided a low price quote. Her low price matched the low quality of cleaning service she provided. The bathrooms remained unclean and urine stains remained at the bottom of the toilets. The dish washing machine was dirty and the washer/dryer were neglected. This was a lazy surface counter type of cleaning. I DO NOT RECOMMEND her service. I’ve reported her business for running off with my money.
Paula J.
Aug 2017
Asked then to come back.
Response from Triple M
"THANKYOU it was a pleasure providing service and feel free to call often to take advantage of the value rewards program."
Kathleen E.
Jun 2017
Left streaks on floors and appliances, had tiny stick vacuum cleaner and dumped some kind of nasty floral carpet deodorizer all over carpets.
Response from Triple M
"Dear members, It's funny how SOME CUSTOMERS PRAISE the work and even tip afterwards then sit behind the computer and say the opposite!"
Sandra D.
May 2017
He was not in shape to clean so everything had spray left on it. Water left on the floor. Would not h ite again
Response from Triple M
"Dear members, If I didn't read it, I wouldn't believe this review. Everything was cleaned/ organized and no spray left on anything . I asked if all areas were taken care of so much and was assured it was that I got on my nerves. It makes the story sound good but water is NEVER left on ANYBODY'[Member Information Removed] floor before I LEAVE let alone cleaning products!!! My shape was only mentioned because while making small talk, I told about being hit by a car 19 years ago."
Dona B.
Mar 2017
Great Job coming back in a few weeks
Response from Triple M
"Thankyou"
JO A.
May 2016
unknown
Nancy G.
Mar 2016
unknown
D W.
Feb 2016
Horrible. He never removed his shoes when he cleaned. I had footprints all over my mopped floor. He used widex for everything even on my floor but ironically not on my glass and mirrors. They had a horrible film. His mop was dirty so it made my newly painted baseboards look gray. This story can go on and on. He apologized and promised to give me a partial refund in return for not giving a review. I never received that. I have emails to prove this was a horrible cleaning and he knew it. I literally paid someone different to come and reclean my home less than 7 days later. Did I mention he sat his nasty wet mop on my new rug!?! I just politely moved it and knew this would be my first and last time using him. When I first let him know I wasn't satisfied he came off very defensive and a little snappy. I was been very nice about it and his attitude changed. I learned a very valuable lesson about choosing providers on here. Don't just look at the overall grade. Read the Reviews!!! If I would have done that first I wouldn't have bought this deal. There were sooooo many unhappy customers besides me!!!!
Response from Triple M
"Dear Members, #1 I didn't use Windex on anything but the windows. The shoes weren't taken off because the customer didn't give me a chance to step in the door good before I was told to take them off. I then said I had & used shoe covers versus cleaning the place in my socks. After being accused of invisibe streaks the customer seemed like the type that couldn't wait to fuss about something so I offered a discount as a show of good faith and potentially get & keep a customer ALTHOUGH if I really had a physic-friend. This is the type of customer I'd prefer go to the competition!"
Burton Z.
Feb 2016
Friendly and did his work.
Response from Triple M
"THANK YOU!"
Tonya D.
Feb 2016
He did a good job. He's very reliable. I'd give him B overall. He has a slight disability, and he wasn't able to do everything I asked. He was trying and did a really good job. I would use him again, I would just make sure that I he does the things I really want done first. He's the kind of person you can trust in your home. He's not augmentative and he takes directions well.
Response from Triple M
"Dear Members, It's nice to get credit for the areas of your work that's overlooked unless it's not done."
Rhonda H.
Feb 2016
unknown
Response from Triple M
"Dear members, I'm too a purchaser of goods/ services which is why I don't expect magical powers. The inability of my left arm was NEVER AN ISSUE especially since I'm naturally right handed. What it all boils down to is I was unable to please the UNPLEASEABLE. Kevin Miles"
Curtis C.
Jan 2016
.
Response from Triple M
"THANK YOU"
Judith W.
Nov 2015
unknown
Response from Triple M
"THANKYOU for your appreciation shown in the cleaning services provided & I'll look for your loyal business in the future."
Curtis C.
Oct 2015
unknown
Response from Triple M
"Thank you for your business/ appreciation & use my services anytime!"
Deborah B.
Oct 2015
unknown
CLYDE E.
Aug 2015
.
Response from Triple M
"I apologize for my slow response however I'd welcome the opportunity to provide the service you want."
Marva P.
Aug 2015
.
Response from Triple M
"All I can say is all humans have good & bad or days when "putting your best foot forward" isn't an option but I'll definitely give it that ol' boyscout try each time & that's why I have loyal customers such as yourself. THANKYOU!"
Jim B.
Jul 2015
They did okay. He did an adequate job. I would hire him again.
Response from Triple M
"Dear Members, I can't express just how much I appreciate the kind words AND the acknowledgement of an "all-out" effort/ attitude behind each & EVERY JOB regardless of the circumstances. I still plan on asking the same familiar question after each job: Is EVERYTHING in order?"
KENNETH W.
Jul 2015
There were some additional costs because they did not finish. It was $25 plus whatever the charge was. The price was reasonable. The quality of their housecleaning was good. I cannot say if I am going to use them again in the future.
Response from Triple M
"Dear Members, Number 1: I was the only cleaner AND I DID'T CHARGE A DIME EXTRA WHEN I FINISHED EVERY-THING. This is a perfect example of WHY the customer should give the reviews right after the work is completed instead of waiting. Anyone can forget FACTS (mix-up companies/ information)! NOBODY I know of have a PERFECT MEMORY. I make sure basic tasks are complete & VERY rarely charge fees unless in extreme circumstances."
ANITA H.
Jul 2015
unknown
Response from Triple M
"Dear Members, THANK YOU, I appreciate honest comments like these. It lets me know what areas to improve on. This is a way to help/ motivate service providers to provide better service instead of nasty criticism."
Patricia L.
May 2015
unknown
Response from Triple M
"Dear Members, This member wants/ instructions were vague AT BEST. I don't know what there was a problem with. I AM NOT NOR DO I HAVE A PSYCHIC FRIEND! The member wanted the house cleaned & BY GOLLY that's EXACTLY what I did! Had I been told SPECIFIC AREAS OF INTEREST to the member, I would have taken care of them. I shouldn't get penalized for NOT being a mind reader!"
Annette C.
Apr 2015
went fine. no complaints.
Response from Triple M
"Dear members, This is an example of getting EXACTLY what you ask for! Now on the other side of the coin, IF I would have done other things that wasn't asked. This person would've said:.....and he went to messin' with stuff he wasn't suppose to and.....!"
Beverly S.
Apr 2015
unknown
Response from Triple M
"Dear Members, 1st of all, I'd like to say THANKYOU to the member for the recognition. This is an example of my intentions each and EVERY TIME I have a job. I plan on more of the same from now on!"
Mark D.
Apr 2015
unknown
Response from Triple M
"I'm happy you're happy! As ALWAYS I STRIVE to give EVERY CUSTOMER THEIR MONEY'S WORTH!"
Andre H.
Mar 2015
unknown
Response from Triple M
"Dear Members, I don't know what there was a problem with. I only cleaned things NOT sprinkle dirt around!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Triple M is currently rated 3.6 overall out of 5.
Triple M accepts the following forms of payment: CreditCard
Yes, Triple M offers free project estimates.
No, Triple M does not offer eco-friendly accreditations.
No, Triple M does not offer a senior discount.
No, Triple M does not offer emergency services.
No, Triple M does not offer warranties.