Pella Windows & Doors
About us
Showroom Locations: *HOFFMAN ESTATES, IL 2726 New Sutton Rd, *LOVES PARK, IL 6710 Broadcast Pkwy, *NORTHBROOK, IL 840 Willow Rd, *OAK BROOK, IL 1600 W 16th, *TINLEY PARK, IL 7805 West 159th.
Services we offer
Windows & doors.
Amenities
Free Estimates
Yes
Reviews
4.6173 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 15% | ||
| 3% | ||
| 5% | ||
| 2% |
Showing 1-25 of 173 reviews
Gary O.
Nov 2021
It went very well. This was my third experience using Pella. I am extremely pleased with the windows I know have. They not only look good but they are sound and weather proof. The installers did a magnificent job, very professional.
Jeff C.
Jul 2019
The job was done very professionally and timely
Response from Pella Windows & Doors
"Thanks for the positive review, [Member Name Removed]! ^KS"
MARIANNE S.
Aug 2018
It was excellent, pleasant, friendly, on time and repaired it very well.
Peter V.
Sep 2017
Not yet done
Response from Pella Windows & Doors
"Thank you for your feedback!"
Shaun G.
Sep 2017
I believe it went well, but unsure if they actually attached the door to the nail flange at the top of the door, although they said they would. I thought they would have to pull some siding back to achieve this, but no siding was removed or replaced.
Response from Pella Windows & Doors
"Thank you for sharing. We are pleased to hear you are happy with the service you received & the experience you had. If you'd like us to get in touch with your local team to confirm the above, please let us know! Thank you! ^GB, Pella Community Team"
Jay R.
Sep 2017
Their work is always precise and just the way we hoped for.
Anand S.
Aug 2017
They took a deposit and it took like a month or more than a month for them to be ready with the window, but it was fine. For quality, it's too early to say right now but I'm leaning towards an A.
Response from Pella Windows & Doors
"Thank you for sharing. We are pleased to hear you are happy with the service you received & the experience you had. Thanks again!"
Carol L.
Aug 2017
Great! They worked hard, were very professional, and got the job done within a few hours. I have used Pella before and would use the product again!
Response from Pella Windows & Doors
"We are pleased to hear you had a positive experience with our team! Thank you for taking the time to share. We appreciate it!"
Bonnie R.
Jul 2017
Was great from start to finish. Dan the sales rep was on time, honest, personable and caring about our budget. Installation day the installers arrived on time calling to let us know they were on their way. The living room window was a concave bow which other companies said "OH" to and scratched their heads! The installers, Scott, Brent and Dan were awesome! The dining room window was out and in quickly and easily. The living room window took them 6 hours to install and complete the trim work but we are so satisfied with it that we are just amazed at how well it turned out. Because of the year the house was built (1953) the crew closed off the area and tested for lead paint which we found out later we had on the living room sill which was really good to know! After the job was completed they cleaned up well and had everything back to the way it was before they arrived. Had one problem with customer service after with ill fitting screens where they "passed the buck" back to our sales rep and he took care of our concerns by arranging someone to come out on 7/26/17 with new screens so we'll see how that goes since I have read that I am not the only one that was not totally satisfied with Pella Customer Service! Too bad that one part of this entire project became frustrating since up to that point we were beyond happy with everyone and everything. Would certainly recommend the company, installers and workmanship. Even the village inspector was impressed with the job that was performed!
Response from Pella Windows & Doors
"We are so glad to hear you had a positive experience from beginning to end. Thank you for sharing."
Daniel R.
May 2017
great work
Response from Pella Windows & Doors
"Thank you for your feedback. We appreciate it!"
Erin C.
Feb 2017
Great! Prompt, clean, good workmenship
Response from Pella Windows & Doors
"Thank you for your review! We are so pleased to hear your experience with our team was positive from start to finish. Thanks again for choosing energy-efficient Pella products. Kind regards, Pella Community Team"
Patricia C.
Oct 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Paul J.
Aug 2016
The work was done over a single day. The windows look beautiful but each winter during the coldest part ice builds up in the inside corners of the glass. Not what I expected from Pella at that high price and for special insulating glass - a primary reason I replaced the windows. I called their HQ but got told to call other people who then referred me back to them and so on, and after leaving a couple final messages we gave up. Either the construction of the window or the installation had insulation problems.
Response from Pella Windows & Doors
"Thank you for letting us know about your experience. We are committed to continuous improvement and truly appreciate your feedback. We have received your review and have sent it to our customer service team. Thank you again for your feedback. Kind regards, Pella Community Team"
Philip D.
Jul 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Marvin P.
May 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Erica C.
May 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Lynn F.
May 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Joan W.
Mar 2016
.
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Thomas K.
Mar 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
CAROLE S.
Mar 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Thanks again for choosing Pella products! Best regards, Pella Community Team"
Danamarie I.
Feb 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Thanks again for choosing Pella products! Best regards, Pella Community Team"
Bernie B.
Feb 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Thanks again for choosing Pella products! Best regards, Pella Community Team"
Judith L.
Feb 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Heidi H.
Feb 2016
unknown
Response from Pella Windows & Doors
"Thank you for your feedback. It is our goal to continuously improve our products, service and company. We have received your review and have forwarded it to our customer service team. Best regards, Pella Community Team"
Catherine K.
Feb 2016
unknown
Response from Pella Windows & Doors
"Thank you for your review! We appreciate and value your feedback. Best regards, Pella Community Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pella Windows & Doors is currently rated 4.6 overall out of 5.
Yes, Pella Windows & Doors offers free project estimates.
No, Pella Windows & Doors does not offer eco-friendly accreditations.
No, Pella Windows & Doors does not offer a senior discount.
No, Pella Windows & Doors does not offer emergency services.
No, Pella Windows & Doors does not offer warranties.