AAA Concrete Raising Company
About us
AAA Concrete Raising Co. is a family owned and opperated business since 1996. We raise all types of concrete from regular to stamped sidewalks, driveways, garage floors, warehouse floors, patios, family rooms or any flat concrete surface. We offer free estimates with no money up front. We do not expect payment until the work is completed and you are satisfied. We also have a two year guarantee. Additional phone number-630-788-4900
Business highlights
Services we offer
Mudjacking, concrete raising, crack injection, presser washing, snow removel.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 3% | ||
| 3% | ||
| 3% | ||
| 11% |
"Thank you [Member Name Removed]"
"Thank you"
"[Member Name Removed] we are sorry about the gap but we don't have any control over that. we were hired to raise and leave walk witch we did."
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"Thank you [Member Name Removed]"
Very pleased with the price, the service, the professionalism and the results.
"Thank you [Member Name Removed]"
"We did this work he was happy paid us, we left. That was the last I heard from him. I could not get a responds for this review from him. My company stand behind its work."
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My concrete back step had cracked and settled. I received an advertisement and coupon in the mail
for AAA Concrete Raising Services. I contacted them and John came out and gave me an estimate
of $245.00. I agreed to the estimate and we scheduled to have the work done. The crew came and did the job in a timely and professional manner. Job was well done and looked great. John showed up, and when I went to pay the bill, he told me my coupon was no good, it only applied to jobs over $250. I did not see any fine print on the coupon that said this, though I did not want to argue, so I paid the bill, happy that my step was fixed. This was May 2013.
This spring, I noticed that my step had settled again. I took out my receipt from the May 2013 repair, and was delighted to see that AAA Concrete Raising Co. guarantees their work for a period of 2 years including labor and material. In March, I spoke with John and explained the situation. John told me he was on a job, and asked me to phone back and leave my details on a message in his voice mail, and that he would get back to me. After several weeks, I had not heard from John, so I called him again, and he seemed to vaguely remember our conversation. He took my details, and found my paperwork in his files, and told me he would be out to fix the step within the next 3 weeks. This was April 28th. After 4 weeks, I called John again on May 23rd, to find out when I could expect his crew to come back to fix my step. He told me it would be sometime in the next 2 weeks.
While I understand that this spring has been extremely unpredictable weather wise, I have not received any calls or communications from John or AAA Concrete Raising Company regarding the repair of my step. They do not seem to be concerned with follow up or taking care of a customer.
Initially, I was very satisfied with their service. Based on my experience since the initial service, I would hesitate to recommend their services to others. Poor communication, lack of timely response, lack of professionalism.
"thank you"
Licensing
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