A & E Factory Service LLC

Wholly smokes this business is horrible. I can't believe I used them, but a "friend" on facebook recommended them for repair of my washing machine. I think I was being "punked." Anyway, my washing machine was giving me the error codes F01 & E01. A simple google searched informed me that i'd need a new control board. I wasn't happy about it, but at least it was information. So... onto A & E Factory Horrible Services. I waited on the phone to make an appointment for like a 1/2 hour before I hung up. I can't believe it, but I went to their website to make the appointment. It did have a multiple choice section to enter in the problem, and one of the choices was "error codes". There was not, however, a field to collect what error codes were being displayed!!! Red flags for sure. I'm mean think about this - they are told there are error codes but they don't want to know what the codes are before they show up? I told my wife that they are going to show up, tell us we need a new control panel, tell us it will be a bunch of weeks for them to obtain it and it and we will have to make a new appointment once that occurs. My wife was much more optimistic than I was. Appointment day came and sure enough. He looked at the machine, googled the error code and said he'd need to order the part and we'd need to make another appointment. What a colossus disappointment. Garbage service. Just charge you a bunch of money for literately nothing. I guess him googling the same thing I did just doesn't qualify as service in my book. This company's predatory practices is pretty much just a scam.