KINCAID HOME FURNISHINGS

3.0(
2
)

Furniture - Sales, Appliance Repair - Small, Appliance Repair

About us

7 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. TRAVEL CHARGES APPLY. NO EXTRA CHARGE FOR AFTER HOURS SERVICE.

Business highlights

23 years of trusted experience

Services we offer

IN HOME REPAIRS, FINANCING, FREE IN-HOMES, DELIVERY & FURNITURE REPLACEMENT POLICY.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.5
responsiveness
3.5
punctuality
4.0
Write a review
Showing 1-2 of 2 reviews
SUSAN K.
03/2007
1.0
furniture sales
  + -1 more
WE WERE PLEASED AT FIRST WITH THE RESPONSIVENESS OF THE COMPANY IN ATTEMPTING TO FIX THE PROBLEM, BUT EACH TIME IT IS ONLY REPAIRED UNTIL YOU OPEN THE DOORS OF THE UNIT. WE HAVE ASKED THAT THE HINGES BE REPLACED AFTER THE FIRST COUPLE OF ATTEMPTS BUT THEY WERE NOT EVEN AFTER THE FOURTH TIME A TECHNICIAN WAS SENT OUT. THE DOOR ARE NOW BADLY WARPED AND WE DON'T THINK NEW HINGES WILL EVEN WORK AT THIS POINT.
Description of Work: WHILE WE WERE INITIALLY PLEASED WITH THE ENTERTAINMENT CENTER WE PURCHASED, OVER THE NEXT SEVERAL MONTHS, WE DISCOVERED NUMEROUS PROBLEMS WITH THE DOORS OF THE UNIT. SERVICE TECHNICIANS HAVE BEEN OUT TO ATTEMPT REPAIRS SEVERAL TIMES EACH TIME THE DOORS ARE WORSE.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$3,200
Response from KINCAID HOME FURNISHINGS
We have been out to the home 4 times. The first 3 times were with the same technician and the 4th with a different tech. Most of the times needed leveling because the owner moved the unit and couldn't level it on their own- this at great expense to us. Both technicians state there is nothing wrong with the unit- simply operator error. Dan Kennedy, President
L F S.
10/2006
5.0
furniture sales
  + -1 more
How can you resist a 50% off Kincaid sale? I was interested in the Gathering House line. Lindsay Dickerson, interior designer, was busy with clients when I arrived at the store so Nick graciously filled in for her so I would not have to wait. He was well informed on this line of furniture and patiently spent a long time with me and answered all of my questions. Delivery was estimated to be November first and I was ecstatic when it arrived early; I had not even moved yet. They happily kept it in the warehouse until after the move. It's now all in place and looks wonderful!
Description of Work: Purchased trestle table, six chairs, queen headboard, china cabinet and two end tables.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,511

    Contact information

    135 Poplar St, Highland, IL 62249

    www.kincaidhomefurnishings.com

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Furniture - Sales,
    Appliance Repair - Small,
    Appliance Repair

    FAQ

    KINCAID HOME FURNISHINGS is currently rated 3 overall out of 5.
    KINCAID HOME FURNISHINGS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, KINCAID HOME FURNISHINGS offers free project estimates.
    No, KINCAID HOME FURNISHINGS does not offer eco-friendly accreditations.
    No, KINCAID HOME FURNISHINGS does not offer a senior discount.
    No, KINCAID HOME FURNISHINGS does not offer emergency services.
    Yes, KINCAID HOME FURNISHINGS offers warranties.
    KINCAID HOME FURNISHINGS offers the following services: IN HOME REPAIRS, FINANCING, FREE IN-HOMES, DELIVERY & FURNITURE REPLACEMENT POLICY.

    Contact information

    135 Poplar St, Highland, IL 62249

    www.kincaidhomefurnishings.com