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NORTH SHORE LAWNSPRINKLER
Outdoor Lighting Plan and Installation, Outdoor Lighting Repair, Excavation - Major Grading or Resloping,
About us
North Shore Lawnsprinkler is a family owned and operated business that has served the North Shore for more than 25 years. We are a fully licensed, insured, and bonded irrigation and underground contracting firm that specializes in irrigation, lighting, and underground contracting. All work is completed in-house without the use of sub-contractors or outsourced labor. Our rates for irrigation maintenance are $85.00 for start-up of ten zones or less, $ 95.00 for winterization of ten zones or less, and $3 per zone over ten.
Business highlights
Emergency services offered
41 years of experience
Services we offer
Install and maintain residential & commercial irrigation systems, and backflow prevention devices., booster pumps, drip irrigation, fountain fills
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.320 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 20% | ||
| 5% | ||
| 5% | ||
| 5% |
Showing 1-20 of 20 reviews
Linda W.
Aug 2018
Great...would recommend highly! Could not have been nicer to work with, even replaced grass they had to dig up and gave me sprinklers to use for a few weeks to make sure all grass grew.
MARK R.
Jul 2017
Fantastic. Very professional in every way. Very fair price. Great communication.
Mike M.
Jun 2016
unknown
MARK R.
Jul 2015
unknown
Susan B.
Apr 2015
They got right to work to turn it on and make repairs to the sprinkler system and everything is working fine.
Response from NORTH SHORE LAWNSPRINKLER
"Thank you so much for taking the time out of your day to rate our company. We are glad to hear that you were happy with our services. Please let us know if there is anything we can help you with in the future."
Philippe D.
Jun 2014
unknown
Response from NORTH SHORE LAWNSPRINKLER
"[member name removed], Thank you so much for your business. We are pleased to hear that you are happy with our services. We look forward to working with you again in the future. -North Shore Lawnsprinkler"
Matthew W.
May 2014
The price was reasonable.
Marella O.
May 2014
They were great. They're really good, I like them. Their pricing is pretty good too, it's reasonable.
Response from NORTH SHORE LAWNSPRINKLER
"Thank you so very much for the positive feedback. We sincerely appreciate your business."
Robert R.
Apr 2014
They worked on the system and it was way over budget for a partially finished job so they did not finish.
3 months after they left the job, I got a water bill for over $10,000.
The city of Highland Park came out to investigate the water bill and found a leak in my system which leaked two and a half million gallons of water.
They did not check for leaks and they did not turn off the water when they were finished working.
3 months after they left the job, I got a water bill for over $10,000.
The city of Highland Park came out to investigate the water bill and found a leak in my system which leaked two and a half million gallons of water.
They did not check for leaks and they did not turn off the water when they were finished working.
Response from NORTH SHORE LAWNSPRINKLER
"The work performed on your property by our company was completed correctly. We try at every turn to be positive and understanding with our customers, but this review is both fictitious and incorrect. We were found by a judge to be not liable for this water bill in court. The water bill received was not due to any fault of ours or any work that was completed improperly by North Shore Lawnsprinkler."
Jennifer L.
Nov 2013
It went extremely well. The guys divided the lawn, dug all the trenches and installed the system. By Noon my lawn looked like a disaster but by 4p it was back to normal. I couldn't believe it, you could hardly tell they had been there. I was very impressed.
A couple of months after the installation one section of the system wasn't running, so I called them and they came out immediately. It was minor issue, they fixed it at no charge and it was functioning that day.
A couple of months after the installation one section of the system wasn't running, so I called them and they came out immediately. It was minor issue, they fixed it at no charge and it was functioning that day.
Response from NORTH SHORE LAWNSPRINKLER
"(member name removed), we are happy to hear you are satisfied with the work performed at your property. Please know that we are very grateful for your business and hope that we can continue to serve you in the best possible manner."
Jim F.
Jun 2013
The start up went fine and on schedule. The technician was polite and efficient. I asked for a bid in expanding our system to include a drip system for the hanging flower baskets and window boxes. After hearing nothing for about three weeks I called and still have not received a bid. This company is not what I would consider economy priced so I would expect a better response, especially when I am considering spending more $. I'm looking for a new vendor.
Brandon T.
May 2013
I called North Shore to turn off our sprinklers last fall and it went fine at a bit higher cost than other companies as we needed it to get done.
We then called them to come out and turn on the sprinklers this spring, they showed 40 min late and they asked my wife to do a few things without giving her a quote even..... I just wished they had given her a quote first b/c we would have never done it. Also, the prices are much higher than any other company (we should all go into the lawn sprinkler business). When I called to ask why they didn't give her a quote first she they only give quotes if asked. I think every other service provider we have ever had used gave us a quote for their services before they perform it. The woman on the phone seemed to have no interest in keeping our business, she just said her technicians would come out and take out what they installed.....
a week later I received a phone call from Northshore apologizing for the our miscommunication and they agreed to adjust the price. we appreciated the call and they seemed interested in keeping our business and working with us. I am not sure if we will use them anymore, but it seemed as if the person who called us cared about the customer and it went a long way with us.
We then called them to come out and turn on the sprinklers this spring, they showed 40 min late and they asked my wife to do a few things without giving her a quote even..... I just wished they had given her a quote first b/c we would have never done it. Also, the prices are much higher than any other company (we should all go into the lawn sprinkler business). When I called to ask why they didn't give her a quote first she they only give quotes if asked. I think every other service provider we have ever had used gave us a quote for their services before they perform it. The woman on the phone seemed to have no interest in keeping our business, she just said her technicians would come out and take out what they installed.....
a week later I received a phone call from Northshore apologizing for the our miscommunication and they agreed to adjust the price. we appreciated the call and they seemed interested in keeping our business and working with us. I am not sure if we will use them anymore, but it seemed as if the person who called us cared about the customer and it went a long way with us.
James D.
May 2013
Very professional and experts
Patrick R.
Feb 2013
Very well. I would highly recommend. My neighbor and I did at same time so they game us a 10% discount.
Caroline C.
Jan 2013
II gave them a B rating because I had a bad experience this past summer when the system did not work. The individual that came out told me a part was broken and they needed to order it. He said it would take a few days to a week to get the part. I never received a call to inform me the part was in and to schedule a time to install the new part, which was unusual. I called and the same person answered the phone and was not very pleasant. He did not apologize for not contacting me or my having to wait. He did not try to find an earlier time as were without a system for some time. If you recall last summer was very dry and I was concerned about my plants, bushes and evergreens. I then turned out that was not the issue, an animal had chewed one of the connections in the backyard. If had taken the time to check earlier I would not have had to wait. The second person that came out was very pleasant and completed the work in a short. I was not pleased with how I was treated the first time. I usually find them very helpful from the scheduling of the appointment to worker that comes out to my home.
SANJEEV L.
May 2008
Poorly.
Response from NORTH SHORE LAWNSPRINKLER
"THANK YOU FOR THE FEEDBACK. I WILL LOOK INTO WHAT HAPPENED HERE AND I WOULD LIKE YOU TO GIVE US A CALL SO THAT WE CAN WORK SOMETHING OUT. I WOULD NOT LIKE TO LOSE YOU AS A CUSTOMER."
SHANE M.
Oct 2007
They are so professional. They are extremely responsive. They are like robots, they come in and do the work and get it done. They are just amazing!
Response from NORTH SHORE LAWNSPRINKLER
"THANK YOU FOR THE GOOD REVIEW. WE HOPE THAT WE CAN CONTINUE TO SERVE YOU IN THE BEST POSSIBLE MANNER."
Katherine L.
Jun 2007
I called and Yan walked me through restarting my sprinkler since my kids had unplugged it. He was very knowledgeable and even took the time to look up my settings in their records. I have had the system from them going on 3 years and they have always been prompt, courteous, knowledgeable, and accessible. I highly recommend them if you are looking to put in a system or looking for a new company to service your system. I even called after 5pm and got a live person!
Response from NORTH SHORE LAWNSPRINKLER
"THANK YOU VERY MUCH FOR THE GOOD REPORT AND WE ARE MORE THAN HAPPY TO HELP YOU OVER THE PHONE WITH ANY TECHNICAL ISSUE YOU MAY HAVE. WE LOOK FORWARD TO WORKING WITH YOU IN THE FUTURE."
Carole P.
Jun 2007
It being May, we had to wait about 2 weeks to get an appointment. They sent two guys who fixed the vacuum breaker and dug up and diagnosed the shredded main line. They didn't have time to fix it that day and said someone from the company would be in touch to schedule another appointment. I talked to their main office during the next week and they were able to schedule another appointment the following Saturday (amazing!). One of the guys who came before showed up (they told me between 11:30-1:30 and he came at 2:30). He said he was supposed to have a helper, but didn't. He worked for five straight hours getting everything fixed. I had to stay and help turn on and off the system from the box in the house while he was checking out each zone. All things considered, it was very good to get someone out two weeks in a row during their busiest season and get the system running just as the garden was being planted.
Response from NORTH SHORE LAWNSPRINKLER
"WE ARE SORRY THAT WE WHERE LATE FOR YOUR APPOINTMENT. WE TRY TO AS ON TIME AS POSSIBLE BUT SOMETIMES THINGS DON'T GO AS PLANNED. WE HOPE THAT WE CAN ASSIST YOU IN THE FUTURE. THANK YOU FOR THE GOOD REPORT."
RON H.
Oct 2006
The sprinkler tech was right on time and had the job done in 30 to 45 minutes. This company has worked on our system for the past 4-5 years, including seasonal work and changes/additions to the system. They've even tunneled under our front walk to extend sprinklers to a garden. They always get the job done, are always on time, and are pleasant and informative.
Response from NORTH SHORE LAWNSPRINKLER
"THANK YOU FOR THE GOOD REPORT. WE ARE HAPPY THAT YOU ARE PLEASED WITH OUR SERVICE AND LOOK FORWARD TO HELPING YOU IN THE FUTURE."
Licensing
State Contractor License Requirements
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FAQ
NORTH SHORE LAWNSPRINKLER is currently rated 4.4 overall out of 5.
NORTH SHORE LAWNSPRINKLER accepts the following forms of payment: CreditCard
Yes, NORTH SHORE LAWNSPRINKLER offers free project estimates.
No, NORTH SHORE LAWNSPRINKLER does not offer eco-friendly accreditations.
No, NORTH SHORE LAWNSPRINKLER does not offer a senior discount.
Yes, NORTH SHORE LAWNSPRINKLER offers emergency services.
No, NORTH SHORE LAWNSPRINKLER does not offer warranties.