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MACnician

Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

MACnician offers repairs, upgrades, training and data recovery on all Apple products. We have over 10 years experience servicing Macintosh computers, and Apple mobile devices. MACnician is located in Highland Park, Illinois, just 10 minutes from the Northbrook Apple Store. We specialize in all things Apple, and hold certifications for Mac OS X and Apple hardware. Whether you are looking to service your Mac, or require personal training in the comfort of your home or office, you have come to the right place! Our prices are the lowest on the North Shore, and we strive to provide the best service possible for our customers.

Business highlights

Emergency services offered
14 years of experience

Services we offer

MACnician offers out of warranty repairs and upgrades on all Apple desktops and notebooks. If your hard drive crashed, we can recover your data. We provide personal training in our office or in the comfort of your home or business. iPhone repairs and unlocking also available (not all models can be unlocked). We hold free workshops for new products and software in our Highland Park store. If you ask us nicely, we may fix your broken PC as well.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-7 of 7 reviews
SANDRA K.
Jul 2016
5.0
Yes, I recommend this pro
Zoomed over to MACnician and was quickly taken care of getting me up and running. It was easy for them and they charged me far less than their service was worth. I actually paid them more than their invoice as the invoice was so low I did not think it fair to them. Sure it was easy for them, but that ease reflects knowledge they had to work to get. I am grateful and they have a loyal customer who drives almost an hour to get to their place of business.

Paul D.
Aug 2014
5.0
Yes, I recommend this pro
$18
This is a small shop with very talented folks. They really know Apple Products.

Linda W.
Jun 2014
5.0
Yes, I recommend this pro
I needed a new hard drive. I just liked working with them; they were really nice, very quick and efficient. And it was easy because it was close by.

Adam M.
Mar 2014
5.0
Yes, I recommend this pro
$100
Fair price fast turn around will definitely reccommend

Jay R.
Jan 2014
5.0
Yes, I recommend this pro
$100
It was great. Saved me a lot of problems.

Deborah S.
Jun 2013
5.0
Yes, I recommend this pro
We had an excellent experience with them. They guy there was very responsive, knowledgeable and he was able to help us with the issues that we have with our computer. He was local and we like that about him.

VALERIE K.
Jun 2013
5.0
Yes, I recommend this pro
$150
Fantastic!
Brian Sugarman of Macnician was recommended by a consultant I'd used when I had my PC (Loewy Consulting) as somebody that would come to my home for an hourly rate to help with my computer - i.e., a "geek for hire".
I contacted Brian on Tuesday and let him know what I wanted. Since my questions had a lot to do with my huge number of photos (photography is my hobby), he suggested that I work with Chris Tooley, who is not only a Mac expert, but is also seriously interestedin photography. I was able to schedule a visit to my house that week, on Friday.
Chris was very easy to work with, and patiently listened to my explanations about problems, and understood them (not easy to do), and then very calmly explained why things weren't working and what could be done. I found that, if I'd contacted somebody like him in the first place, I would have realized that the Time Capsule is really meant only for backup (restoring info after a crash), rather than as an archive (a place to store and retrieve photos). At my request, he provided me with info on the external hard drives he is using, and what his process is for insuring there are always duplicates of his photos, preferably stored in different places. It appears to be a good, simple and easy-to-do process, which I plan to use, and have asked him to return this Friday, after I have the drives, to go through it with me. Chris also helped me with other various things I had questions about.
The cost at the time for a home visit was $100/hour, billed in quarter hours, but is now increasing to $120 or $125/hour. I believe that it's cheaper ($75/hr at that time) if this takes place at the Macnian office, which I believe is by Ravinia. For me, this was money well-spent, since it was necessary to meet in my home to troubleshoot the computer/Time Capsule connection, and because I needed more than I could get in a 15 minute visit to the Genius bar at the Apple Store. I was impressed with Chris's expertise and his ability to quickly determine the level of experience of a client and adjust his explanations to that level.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MACnician is currently rated 5.0 overall out of 5.

MACnician accepts the following forms of payment: CreditCard

Yes, MACnician offers free project estimates.

No, MACnician does not offer eco-friendly accreditations.

No, MACnician does not offer a senior discount.

Yes, MACnician offers emergency services.

No, MACnician does not offer warranties.