About us
Additional DBA - Nalley's Garage Automotive Repair.
Business highlights
19 years of experience
Services we offer
Automotive repair, oil change, lube and filter, tire rotation, transmission, fuel system, air conditioning service & repair, battery and vehicle inspection, brake, engine, alternators, starters, steering & suspension.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
2.56 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 17% | ||
| 50% |
Filter reviews by service
Showing 1-6 of 6 reviews
Cindy C.
Mar 2019
Auto Service
I'm not certain what their specialty is but, I can tell you that it is not working on an import vehicle. I was originally quoted a price of slightly over $4,000 to replace the engine with a new crate engine. To my surprise a crate engine is not completely new parts but, rather is a short block with needs many of my old engine parts put on in order for it to be complete. :-/ Nalley's had my car from the first of June until early September before it was ready. During that time I made a visit to see the progress only to find that an empty shooter-size Jim Beam whiskey bottle upside down in one of the Intake Manifold ports. What!? Finally, my vehicle was sent by them to another garage in a neighboring community to "trouble shoot". The next day it was fixed and ready to be picked up. Total cost- over $6,000! NOW, five months later and only 2,600 miles on the new engine a heater hose in the back of the "new" engine ruptured. I had my vehicle towed to the other garage (who found the previous issue in less than a day). Due to the placement of the hose between the engine and firewall parts of the new engine had to be removed in order to gain access to the part. Part cost= $54.99; Labor cost= $1,149. SO, I ASK YOU THIS, SHOULDN'T A GOOD MECHANIC RECOMMEND REPLACING ALL OLD HOSES PRIOR TO PUTTING THE NEW ENGINE IN? Nalley's lack of recommending this just cost me another $1,200!!! Will I ever take my vehicle to them for repairs? NEVER.
Doug K.
Jul 2016
Auto Service
Horrible
Lynn W.
Sep 2015
Auto Service
unknown
Tony G.
Dec 2014
Auto Service
unknown
Odessa P.
Oct 2014
Auto Service
unknown
Response from Nalley's Garage
"At Nalley's Garage we aim to please our customers within reason. Our apologies for the extended time that was required to complete the job, it was directly as a result of the bolts that had to be drilled out because of the parts being fused together. We also apologize that you have existing electrical issues and new electrical issues but in all fairness, it is our policy to take care of checking into a customers concern as long as a customer makes us aware of these problems. Upon reading this review I have to say that this is the first time I was made aware of any underlying issue that exists since our repair. We will have no problem checking into issues you have and we will rectify any issues that you feel that we did not address or resolve. Please feel free to call when you are able to drop the vehicle off for us to check over the electrical concerns you are having."
John L.
Mar 2013
Auto Service
Quick and solid quote. They were willing to use good salvage parts at
our request, and found a part with less than 30k miles on it. Job was
done quickly and at the quoted price. It's a family business. They also
shopped local suppliers for best prices on new parts before we requested
salvage.
They do quote flat book rate for time, but the labor is
reasonable, and very little markup on parts. We will use them for any
automotive services we need that we can't perform ourselves. The Kia's
are particularly difficult to service yourself, as information, such as
service manuals are unavailable. Nalleys subscribes to a professional
service that has that information.
Three months later they re-did
a brake job on the Sedona, that had been performed by our local
universitys technical institute. We had taken the car back to the
university for the re-do (car was shimmeying badly), and they insisted
the brakes were OK. I requested that Nalleys check the rotors for
consistant thickness, and they found the rotors to vary in thickness by
more than .080 around the perimeter of the rotor.
They replaced the rotors and did a brake job at the same time. Car rides and drives smooth as glass now.
Good people.
our request, and found a part with less than 30k miles on it. Job was
done quickly and at the quoted price. It's a family business. They also
shopped local suppliers for best prices on new parts before we requested
salvage.
They do quote flat book rate for time, but the labor is
reasonable, and very little markup on parts. We will use them for any
automotive services we need that we can't perform ourselves. The Kia's
are particularly difficult to service yourself, as information, such as
service manuals are unavailable. Nalleys subscribes to a professional
service that has that information.
Three months later they re-did
a brake job on the Sedona, that had been performed by our local
universitys technical institute. We had taken the car back to the
university for the re-do (car was shimmeying badly), and they insisted
the brakes were OK. I requested that Nalleys check the rotors for
consistant thickness, and they found the rotors to vary in thickness by
more than .080 around the perimeter of the rotor.
They replaced the rotors and did a brake job at the same time. Car rides and drives smooth as glass now.
Good people.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Nalley's Garage is currently rated 2.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Nalley's Garage accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Nalley's Garage does not offer free project estimates.
Yes, Nalley's Garage offers eco-friendly accreditations.
No, Nalley's Garage does not offer a senior discount.
No, Nalley's Garage does not offer emergency services.
No, Nalley's Garage does not offer warranties.
Nalley's Garage offers the following services: Automotive repair, oil change, lube and filter, tire rotation, transmission, fuel system, air conditioning service & repair, battery and vehicle inspection, brake, engine, alternators, starters, steering & suspension.